AT&T E5630 user manual Case of difficulty, Telephone does not work at all

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91-000185-010-000-E5630 manual ok.qxd 2/13/1950 7:21 PM Page 33

Appendix

In case of difficulty

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222–3111.

Telephone does not work at all

Make sure battery is installed and charged correctly (see page 7).

Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.

If you have dial-pulse telephone service, make sure the dial mode is set to Pulse (see page 15).

If these suggestions do not work, unplug the base, remove and re- insert the battery, then place the handset in the base to re-initialize.

Phone does not ring

Make sure the ringer is on (see page 14).

Make sure the telephone line cord and AC adapter are plugged in properly (see page 6).

Move the handset closer to the base.

You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

If you hear noise or interference during a call

You may be out of range. Move closer to the base.

Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet.

The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

If the buttons don’t work, try placing the handset in the base for at least 15 seconds.

Disconnect the base from the modular jack and plug in a corded tele- phone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

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Contents GHz Cordless Telephone/Answering System E5630/E5633 Add new handsets to make your phone more versatile see SeeGHz Cordless Telephone/Answering System E5630/E5633 Table of contentsHandset Quick reference guideTelephone Base Parts checklist Telephone operating range Before you beginAbout Caller Identification Telephone base installation LOW Battery Battery installation & chargingWall mounting Install the line cord as Shown in the diagramBelt clip & optional headset Install belt clip as shown below if desiredElapsed time Options while on calls Handling incoming calls Intercom callsIntercom calls Call Forward Call ForwardKey tone Handset settingsRinger volume Ringer toneDial Type Clear Message Waiting IndicatorLanguage Memory capacity Timeouts and error messagesStoring the entry New phone book entriesTo create a new phone book entry To enter a nameTo call a displayed number Phone book searchTo browse through the phone book To search by nameTo change a listing To dial, change or delete entriesTo dial a number To delete an entryAbout names How Caller ID worksExample To review your call logTo review your call log To return a callMessage capacity Answering System OperationTo check day and time Day and time announcementsTo set day and time To delete your outgoing announcement Outgoing announcementsTo record your outgoing announcement To turn Announce Only on or off Announce Only modeFeature options Changing feature optionsTo delete all messages Message playbackAnnouncements Options during playbackTo play back a memo Recording and playing memosTo record a memo Message window displays Message window displaysDelete message Remote accessScreen icons Screen icons, indicator lights & tonesIndicator lights Handset screen icons & alert tonesAdding new handsets Telephone does not work at all Case of difficultyIncomplete Technical specifications Index Action Remote Command Remote access wallet card91-000185-010-000-E5630 manual ok.qxd 2/13/1950 721 PM