AT&T EL52110, EL52100 Troubleshooting, My telephone doesn’t work at all, Cannot get a dial tone

Page 60

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. When you call customer service, you will need the serial number or model number found on the bottom of the telephone base.

My telephone doesn’t work at all.

•Make sure the power cord is securely plugged in.

•Make sure that the battery connector is securely plugged into the cordless handset.

•Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.

•Make sure the battery is fully charged. See Technical specifications on page 71 for battery charging times. For optimum daily performance, return the cordless handset to the telephone base when not in use.

•If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows LOW BATTERY. Refer to Battery charging on page 6 for details.

•Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•You may need to purchase a new battery. Please refer to Battery installation on page 5.

I cannot get a dial tone.

•First try all the suggestions above.

•Move the cordless handset closer to the telephone base. You might have moved out of range.

•If the previous suggestions don’t work, disconnect the telephone base from the telephone wall jack and connect the jack to a different telephone. If there is no dial tone on that telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

•Your telephone line cord might be defective. Try installing a new telephone line cord.

I cannot dial out.

•First try all the suggestions in the item I cannot get a dial tone on this page.

•Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.

55

Page 59 Page 61
Image 60
Page 59 Page 61
Contents User’s manual Congratulations Parts checklist Table of contents Caller ID Answering systemAppendix Avoid placing the telephone base too close to Quick reference guide Using menus Main menuTelephone base installation Important InformationBattery installation and charging Battery installationCharge light Battery charging Battery indicators Battery status ActionLOW Battery or Handset Place in ChargerWall mount installation Tabletop to wall mount installationDSL filter Wall mount to tabletop installation Menu overview Menu structureHandset settings Ringer volumePress MENU/SELECT to select Ringer Volume Ringer toneVoicemail waiting visual message waiting indicator Clear voicemail indicationKey tone Set date/timeDial mode Home area codeAnswering system settings AnnouncementTo play the current announcement To record a new announcementAnswering mode Using the handsetUsing the telephone base To delete your announcementCall screening setup Press MENU/SELECT to select Call ScreeningNumber of rings Remote access code Message alert toneTelephone base ringer volume Making, answering and ending a call Making a call To make a callOn-hook dialing predialing While the telephone is ringing, press OFF/CLEAR orAnswering a call SpeakerphoneEnding a call Redial To delete a number in the redial list Options while on calls To access the directory while on a call To access the caller ID history while on a callTemporary tone dialing Chain dialingTo access the redial list number while on a call Handset locator To start the paging toneTo stop the paging tone Directory overview Directory memory capacityShows Directory Empty Exiting the directory Speed dial overviewCreating directory entries To create a new directory entryTo add a predialed telephone number to the directory DialKey Reviewing the directory To review directory entriesTo search by name Dialing, deleting and editing a directory entry To delete a directory entryScreen shows Delete CONTACT?Robert Brown To edit a directory entrySpeed dial locations To clear a speed dial locationDirectory entry to a speed dial location on this page to Directory EmptyTo dial a speed dial number About caller ID Information about caller ID with call waitingAbout home area code To view the dialing options onCaller ID history How caller ID history call log worksMemory match Missed new calls indicator Caller ID operationReasons for missing caller ID information To review the caller ID history To view the dialing optionsTo dial a caller ID history number To delete all caller ID history entriesSaving a caller ID history entry in the directory Answering system and voicemail Answering system new message indicationAnswering system overview Voice promptsMessage capacity Call screeningCall intercept Temporarily turning off the message alert toneMessage playback To listen to messagesTo listen to messages at the telephone base To listen to messages at the handsetWhen messages are playing on the telephone base When messages are playing on the handsetOptions during playback To delete all old messages To delete all old messages at the telephone baseTo delete all old messages at the handset Delete ALL OLD, the screen shows no MessageRecording and playing memos To record a memoTo play back memos Message window displays Remote access To remotely access the answering systemRemote access Screen icons, indicator lights and alert tones Handset indicator lightsScreen icons ANS onTelephone base indicator lights Handset alert tonesTelephone base alert tones ANS ON/OFF lightHandset display screen messages Unable to Save XX Missed CallsTroubleshooting My telephone doesn’t work at allCannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a charge Charge light is offExperience poor sound quality when using the speakerphone Hear other calls while using my telephoneMy calls cut in and out while I’m using my cordless handset My cordless handset does not ring when I receive a call My telephone does not receive caller ID when on a call My caller ID isn’t workingIcon shows on the display and I don’t know why Cannot retrieve voicemail messagesAnswering system does not respond to remote commands Difficulty hearing messagesAnswering system announces, Time and date not set Answering system does not record messages Announcement is not clearCommon cure for electronic equipment Maintenance Cleaning your telephoneTaking care of your telephone Avoid waterImportant safety information Especially about cordless telephonesEspecially about telephone answering systems FCC Part 68 and Acta Industry CanadaFCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitationsTechnical specifications Battery capacity 300mAh battery 400mAh batteryDect 6.0 digital technology Telephone operating rangeIndex Index Remote access wallet card Action Remote commandDuring message Playback
Related manuals
Manual 80 pages 20.71 Kb

EL52110, EL52100 specifications

The AT&T EL52100 and EL52110 are a pair of versatile cordless telephones designed to enhance communication experiences in homes and offices. As part of AT&T's commitment to reliable connectivity, these models combine practical features with user-friendly designs that cater to a variety of needs.

One of the standout characteristics of both the EL52100 and EL52110 is their DECT 6.0 technology. This advanced technology provides superior sound quality, ensures a secure connection, and maximizes the range of the cordless handsets. Users benefit from reduced interference and enhanced clarity, making conversations smoother and more enjoyable.

The EL52100 model offers a modern look with a sleek, ergonomic design, while the EL52110 adds a vibrant color display that enhances usability. Both models come equipped with a large, intuitive keypad, making dialing effortless even for those with limited dexterity. The handsets also feature a built-in answering machine capable of recording up to 22 minutes of messages, allowing users to stay connected even when they are not available to take calls.

A programmable speed dial feature allows quick access to frequently contacted numbers, making it easier to reach family members or business clients. Additionally, the caller ID function displays the name and number of incoming calls, enabling users to screen calls efficiently. Both models are equipped with a speakerphone feature, which gives users the convenience of hands-free conversations.

Battery longevity is another critical feature of the EL52100 and EL52110. Both models are designed with long-lasting batteries that provide hours of talk time and standby time, ensuring that users remain connected throughout the day without frequent recharging. The eco-friendly power supply also helps in reducing energy consumption.

Users will appreciate the intercom feature, allowing communication between handsets located in different rooms. This is particularly useful in larger homes or offices where quick communication is necessary without having to walk from one area to another.

In conclusion, the AT&T EL52100 and EL52110 cordless telephones offer a blend of modern technology, user-friendly features, and robust performance. Whether for personal use or in a professional environment, these models stand out as dependable tools for effective communication. Their sound quality, battery life, and additional features contribute to a seamless communication experience, making them excellent choices for anyone in need of reliable cordless telephony solutions.
Top Page Image Contents