AT&T EL52110, EL52100 user manual My cordless handset does not ring when I receive a call

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Appendix

Troubleshooting

•Move your telephone base to a higher location. The telephone will have better reception when installed in a high area.

•If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Telephone base installation on page 4). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

My cordless handset does not ring when I receive a call.

•Make sure that the ringer is not turned off. Refer to Ringer volume on page 11.

•Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack. Make sure the power cord is securely plugged in.

•The cordless handset may be too far from the telephone base.

•Make sure the battery is fully charged. See Technical specifications on page 71 for battery charging times. For optimum daily performance, return the cordless handset to the telephone base when not in use.

•You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the telephone starts ringing.

•The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.

•If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

•Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is the telephone wall jack. Contact your telephone service provider (charges may apply).

•Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from electronic devices such as wireless routers, or other cordless telephones.

•Completely remove then replace the battery. Place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

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Contents User’s manual Congratulations Parts checklist Table of contents Answering system Caller IDAppendix Avoid placing the telephone base too close to Quick reference guide Using menus Main menuTelephone base installation Important InformationBattery installation Battery installation and chargingCharge light Battery charging Battery indicators Battery status ActionLOW Battery or Handset Place in ChargerWall mount installation Tabletop to wall mount installationDSL filter Wall mount to tabletop installation Menu overview Menu structureHandset settings Ringer volumePress MENU/SELECT to select Ringer Volume Ringer toneVoicemail waiting visual message waiting indicator Clear voicemail indicationKey tone Set date/timeDial mode Home area codeAnswering system settings AnnouncementTo play the current announcement To record a new announcementAnswering mode Using the handsetUsing the telephone base To delete your announcementPress MENU/SELECT to select Call Screening Call screening setupNumber of rings Remote access code Message alert toneTelephone base ringer volume Making, answering and ending a call Making a call To make a callOn-hook dialing predialing While the telephone is ringing, press OFF/CLEAR orSpeakerphone Answering a callEnding a call Redial To delete a number in the redial list Options while on calls To access the directory while on a call To access the caller ID history while on a callTemporary tone dialing Chain dialingTo access the redial list number while on a call To start the paging tone Handset locatorTo stop the paging tone Directory overview Directory memory capacityShows Directory Empty Exiting the directory Speed dial overviewCreating directory entries To create a new directory entryDial To add a predialed telephone number to the directoryKey To review directory entries Reviewing the directoryTo search by name Dialing, deleting and editing a directory entry To delete a directory entryScreen shows Delete CONTACT?Robert Brown To edit a directory entrySpeed dial locations To clear a speed dial locationDirectory entry to a speed dial location on this page to Directory EmptyTo dial a speed dial number About caller ID Information about caller ID with call waitingAbout home area code To view the dialing options onHow caller ID history call log works Caller ID historyMemory match Caller ID operation Missed new calls indicatorReasons for missing caller ID information To review the caller ID history To view the dialing optionsTo dial a caller ID history number To delete all caller ID history entriesSaving a caller ID history entry in the directory Answering system and voicemail Answering system new message indicationAnswering system overview Voice promptsMessage capacity Call screeningCall intercept Temporarily turning off the message alert toneMessage playback To listen to messagesTo listen to messages at the telephone base To listen to messages at the handsetWhen messages are playing on the handset When messages are playing on the telephone baseOptions during playback To delete all old messages To delete all old messages at the telephone baseTo delete all old messages at the handset Delete ALL OLD, the screen shows no MessageTo record a memo Recording and playing memosTo play back memos Message window displays Remote access To remotely access the answering systemRemote access Screen icons, indicator lights and alert tones Handset indicator lightsScreen icons ANS onTelephone base indicator lights Handset alert tonesTelephone base alert tones ANS ON/OFF lightHandset display screen messages Unable to Save XX Missed CallsTroubleshooting My telephone doesn’t work at allCannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a charge Charge light is offHear other calls while using my telephone Experience poor sound quality when using the speakerphoneMy calls cut in and out while I’m using my cordless handset My cordless handset does not ring when I receive a call My telephone does not receive caller ID when on a call My caller ID isn’t workingIcon shows on the display and I don’t know why Cannot retrieve voicemail messagesDifficulty hearing messages Answering system does not respond to remote commandsAnswering system announces, Time and date not set Answering system does not record messages Announcement is not clearCommon cure for electronic equipment Maintenance Cleaning your telephoneTaking care of your telephone Avoid waterImportant safety information Especially about cordless telephonesEspecially about telephone answering systems FCC Part 68 and Acta Industry CanadaFCC Part What does this limited warranty cover? Limited warrantyHow long is the limited warranty period? How do you get warranty service? Other limitationsTechnical specifications Battery capacity 300mAh battery 400mAh batteryDect 6.0 digital technology Telephone operating rangeIndex Index Remote access wallet card Action Remote commandDuring message Playback
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EL52110, EL52100 specifications

The AT&T EL52100 and EL52110 are a pair of versatile cordless telephones designed to enhance communication experiences in homes and offices. As part of AT&T's commitment to reliable connectivity, these models combine practical features with user-friendly designs that cater to a variety of needs.

One of the standout characteristics of both the EL52100 and EL52110 is their DECT 6.0 technology. This advanced technology provides superior sound quality, ensures a secure connection, and maximizes the range of the cordless handsets. Users benefit from reduced interference and enhanced clarity, making conversations smoother and more enjoyable.

The EL52100 model offers a modern look with a sleek, ergonomic design, while the EL52110 adds a vibrant color display that enhances usability. Both models come equipped with a large, intuitive keypad, making dialing effortless even for those with limited dexterity. The handsets also feature a built-in answering machine capable of recording up to 22 minutes of messages, allowing users to stay connected even when they are not available to take calls.

A programmable speed dial feature allows quick access to frequently contacted numbers, making it easier to reach family members or business clients. Additionally, the caller ID function displays the name and number of incoming calls, enabling users to screen calls efficiently. Both models are equipped with a speakerphone feature, which gives users the convenience of hands-free conversations.

Battery longevity is another critical feature of the EL52100 and EL52110. Both models are designed with long-lasting batteries that provide hours of talk time and standby time, ensuring that users remain connected throughout the day without frequent recharging. The eco-friendly power supply also helps in reducing energy consumption.

Users will appreciate the intercom feature, allowing communication between handsets located in different rooms. This is particularly useful in larger homes or offices where quick communication is necessary without having to walk from one area to another.

In conclusion, the AT&T EL52100 and EL52110 cordless telephones offer a blend of modern technology, user-friendly features, and robust performance. Whether for personal use or in a professional environment, these models stand out as dependable tools for effective communication. Their sound quality, battery life, and additional features contribute to a seamless communication experience, making them excellent choices for anyone in need of reliable cordless telephony solutions.
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