AT&T EL52110 Difficulty hearing messages, Answering system announces, Time and date not set

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Appendix

Troubleshooting

•If the caller pauses for longer than seven seconds, the answering system stops recording and disconnects the call.

•If the answering system’s memory becomes full during a message, the answering system stops recording and disconnects the call.

•If the caller’s voice is very soft, the answering system may stop recording and disconnects the call.

•If someone picks up the call at a telephone on the same line during a message, the answering system stops recording and disconnects the call. Part of the message may be lost.

Difficulty hearing messages.

•Press VOLUME to adjust the speaker volume on the telephone base.

•Press DIR/VOLUME to increase the message playback volume on a handset.

The answering system does not answer after correct number of rings.

•Make sure the answering system is on. When the answering system is on, ANS ON should show on the handset and the ANSWER ON/OFF light is lit on the telephone base (see Answering mode on page 16).

•If toll saver is selected, the number of rings changes to two when there are new messages (see Number of rings on page 17).

•If the memory is full or the answering system is off, the answering system answers after 10 rings.

•In some cases, the answering system is affected by the ringing system used by the telephone service provider.

•If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (see Answering system and voicemail on page 41). To determine how many rings activate your voicemail, contact your telephone service provider.

•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The answering system announces, “Time and date not set.”

• You need to reset the date and time (see Set date/time on page 13).

The answering system does not respond to remote commands.

•Make sure to enter your remote access code correctly (see Remote access on page 49).

•Make sure you are calling from a touch-tone telephone. When you dial a number, you should hear tones. If you hear clicks, the telephone is not a

touch-tone telephone and cannot activate the answering system. 61

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Contents User’s manual Congratulations Parts checklist Table of contents Caller ID Answering systemAppendix Avoid placing the telephone base too close to Quick reference guide Using menus Main menuTelephone base installation Important InformationBattery installation and charging Battery installationCharge light LOW Battery or Handset Battery chargingBattery indicators Battery status Action Place in ChargerWall mount installation Tabletop to wall mount installationDSL filter Wall mount to tabletop installation Menu overview Menu structurePress MENU/SELECT to select Ringer Volume Handset settingsRinger volume Ringer toneVoicemail waiting visual message waiting indicator Clear voicemail indicationKey tone Set date/timeDial mode Home area codeTo play the current announcement Answering system settingsAnnouncement To record a new announcementUsing the telephone base Answering modeUsing the handset To delete your announcementCall screening setup Press MENU/SELECT to select Call ScreeningNumber of rings Remote access code Message alert toneTelephone base ringer volume On-hook dialing predialing Making, answering and ending a callMaking a call To make a call While the telephone is ringing, press OFF/CLEAR orAnswering a call SpeakerphoneEnding a call Redial To delete a number in the redial list Options while on calls Temporary tone dialing To access the directory while on a callTo access the caller ID history while on a call Chain dialingTo access the redial list number while on a call Handset locator To start the paging toneTo stop the paging tone Shows Directory Empty Exiting the directory Directory overviewDirectory memory capacity Speed dial overviewCreating directory entries To create a new directory entryTo add a predialed telephone number to the directory DialKey Reviewing the directory To review directory entriesTo search by name Screen shows Delete CONTACT?Robert Brown Dialing, deleting and editing a directory entryTo delete a directory entry To edit a directory entryDirectory entry to a speed dial location on this page to Speed dial locationsTo clear a speed dial location Directory EmptyTo dial a speed dial number About home area code About caller IDInformation about caller ID with call waiting To view the dialing options onCaller ID history How caller ID history call log worksMemory match Missed new calls indicator Caller ID operationReasons for missing caller ID information To review the caller ID history To view the dialing optionsTo dial a caller ID history number To delete all caller ID history entriesSaving a caller ID history entry in the directory Answering system and voicemail Answering system new message indicationMessage capacity Answering system overviewVoice prompts Call screeningCall intercept Temporarily turning off the message alert toneTo listen to messages at the telephone base Message playbackTo listen to messages To listen to messages at the handsetWhen messages are playing on the telephone base When messages are playing on the handsetOptions during playback To delete all old messages at the handset To delete all old messagesTo delete all old messages at the telephone base Delete ALL OLD, the screen shows no MessageRecording and playing memos To record a memoTo play back memos Message window displays Remote access To remotely access the answering systemRemote access Screen icons Screen icons, indicator lights and alert tonesHandset indicator lights ANS onTelephone base alert tones Telephone base indicator lightsHandset alert tones ANS ON/OFF lightHandset display screen messages Unable to Save XX Missed CallsCannot get a dial tone TroubleshootingMy telephone doesn’t work at all Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a charge Charge light is offExperience poor sound quality when using the speakerphone Hear other calls while using my telephoneMy calls cut in and out while I’m using my cordless handset My cordless handset does not ring when I receive a call Icon shows on the display and I don’t know why My telephone does not receive caller ID when on a callMy caller ID isn’t working Cannot retrieve voicemail messagesAnswering system does not respond to remote commands Difficulty hearing messagesAnswering system announces, Time and date not set Answering system does not record messages Announcement is not clearCommon cure for electronic equipment Taking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Especially about cordless telephonesEspecially about telephone answering systems FCC Part 68 and Acta Industry CanadaFCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitationsDect 6.0 digital technology Technical specificationsBattery capacity 300mAh battery 400mAh battery Telephone operating rangeIndex Index During message Remote access wallet cardAction Remote command Playback
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EL52110, EL52100 specifications

The AT&T EL52100 and EL52110 are a pair of versatile cordless telephones designed to enhance communication experiences in homes and offices. As part of AT&T's commitment to reliable connectivity, these models combine practical features with user-friendly designs that cater to a variety of needs.

One of the standout characteristics of both the EL52100 and EL52110 is their DECT 6.0 technology. This advanced technology provides superior sound quality, ensures a secure connection, and maximizes the range of the cordless handsets. Users benefit from reduced interference and enhanced clarity, making conversations smoother and more enjoyable.

The EL52100 model offers a modern look with a sleek, ergonomic design, while the EL52110 adds a vibrant color display that enhances usability. Both models come equipped with a large, intuitive keypad, making dialing effortless even for those with limited dexterity. The handsets also feature a built-in answering machine capable of recording up to 22 minutes of messages, allowing users to stay connected even when they are not available to take calls.

A programmable speed dial feature allows quick access to frequently contacted numbers, making it easier to reach family members or business clients. Additionally, the caller ID function displays the name and number of incoming calls, enabling users to screen calls efficiently. Both models are equipped with a speakerphone feature, which gives users the convenience of hands-free conversations.

Battery longevity is another critical feature of the EL52100 and EL52110. Both models are designed with long-lasting batteries that provide hours of talk time and standby time, ensuring that users remain connected throughout the day without frequent recharging. The eco-friendly power supply also helps in reducing energy consumption.

Users will appreciate the intercom feature, allowing communication between handsets located in different rooms. This is particularly useful in larger homes or offices where quick communication is necessary without having to walk from one area to another.

In conclusion, the AT&T EL52100 and EL52110 cordless telephones offer a blend of modern technology, user-friendly features, and robust performance. Whether for personal use or in a professional environment, these models stand out as dependable tools for effective communication. Their sound quality, battery life, and additional features contribute to a seamless communication experience, making them excellent choices for anyone in need of reliable cordless telephony solutions.
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