AT&T EL51100 quick start Charge light is off

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The charge light is off.

Make sure the power cord is plugged in correctly and securely.

Make sure the battery is installed correctly in the handset. Follow the instructions in Battery installation on page 4 to install the battery.

Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.

I get noise, static, or weak signals even when I’m near the telephone base.

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Installation on page 3). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Other electronic products, such as computers, wireless routers, microwave ovens and other cordless telephones can interfere with the performance of your cordless telephone. You may be able to improve the performance of your telephone by installing the telephone base as far away as possible from other electronic devices.

Do not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector.

Move your telephone to a higher location. The telephone will likely have better reception when installed in a high area.

If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

I experience poor sound quality when using the speakerphone.

For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.

When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press MUTE to temporarily turn your microphone off. When it is your turn to speak, remember to press MUTE again to turn the microphone on.

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Contents EL51100 Introduction Parts checklist Important Information InstallationCharge light Battery installationHandset 1 at least Battery chargingBattery indicators Battery status Action LOW Battery or HandsetREDIAL/PAUSE Handset overviewTelephone base overview Menu structure Menu overviewRinger volume Telephone settingsDate and time Speakerphone Making, answering and ending a call Making a callAnswering a call Ending a callChain dialing Options while on a call Volume controlRedial Handset locator Voicemail waiting visual message waiting indicatorStoring names and numbers Directory Directory overviewTo review directory entries Speed dial To dial a directory numberTo edit a directory entry To delete a directory entryTo dial a number from the caller ID history Caller ID overviewCaller ID history call log To review the caller ID historyMy telephone doesn’t work at all TroubleshootingMy cordless handset isn’t performing normally Charge light is off Hear other calls while using my telephone Important safety information Especially about telephone answering systems Industry Canada FCC Part 68 and ActaFCC Part What does this limited warranty cover? Limited warrantyHow long is the limited warranty period? Other limitations How do you get warranty service?Technical specifications