AT&T EL51100 quick start Hear other calls while using my telephone

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Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while the person is speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.

I hear other calls while using my telephone.

Disconnect the telephone base from the telephone wall jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or telephone service. Call your telephone service provider (charges may apply).

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

Make sure your computer is powered on.

Make sure your Internet connection is working properly.

Make sure that the software is installed and running for your nontraditional telephone service.

Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.

If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.

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Contents EL51100 Introduction Parts checklist Installation Important InformationBattery installation Charge lightBattery charging Battery indicators Battery status ActionLOW Battery or Handset Handset 1 at leastHandset overview REDIAL/PAUSETelephone base overview Menu overview Menu structureDate and time Telephone settingsRinger volume Making, answering and ending a call Making a call Answering a callEnding a call SpeakerphoneRedial Options while on a call Volume controlChain dialing Voicemail waiting visual message waiting indicator Handset locatorTo review directory entries Directory Directory overviewStoring names and numbers To dial a directory number To edit a directory entryTo delete a directory entry Speed dialCaller ID overview Caller ID history call logTo review the caller ID history To dial a number from the caller ID historyTroubleshooting My telephone doesn’t work at allMy cordless handset isn’t performing normally Charge light is off Hear other calls while using my telephone Important safety information Especially about telephone answering systems FCC Part 68 and Acta Industry CanadaFCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitationsTechnical specifications