Nortel Networks manual Mobile Voice Client 2050 for expert users, Client diagnostics

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Mobile Voice Client 2050 for expert users

Mobile Voice Client 2050 for expert users

This section discusses the selections used to diagnose or correct error conditions, and are not used during normal operation of Mobile Voice Client 2050.

Client diagnostics

Client diagnostics are used to determine the connection status of the MVC 2050. Access client diagnostics from the Help > Diagnostics screen. See Figure 14 on page 30.

Diagnostics include:

•Ping

•TraceRoute

•RUDP Ping

Ping tests whether the network destination in online.

TraceRoute is an operation for sending trace packets to trace the route of user datagram protocol (UDP) from local host to remote host.

RUDP Ping tests if the IP port is responding as a terminal proxy server (TPS).

See also “Profiles” on page 56 for information on changing, importing, and exporting profiles to assist in troubleshooting.

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Contents Nortel Mobile Voice Client Page Revision history Revision history Contents Mobile Voice Client 2050 settings Managing Contacts with Mobile Voice Client 2050Mobile Voice Client 2050 for expert users About this guide Mobile Voice Client 2050 overview Software dependencies Communication serversSupported PDAs Headsets MVC 2050 menus and screen features MVC 2050 menusCall Handling screen portrait MVC 2050 screen features Screen features SelectionsInstalling and configuring the Mobile Voice Client Removing a previous version of MVCMVC 2050 installation method Connecting a PDA to a desktop PC using ActiveSyncInstalling the MVC 2050 from a desktop PC using ActiveSync ActiveSync connectedMVC 2050 configuration Enable ClearTypeAutomatic Gain Control Installing and configuring the Mobile Voice Client MVC 2050 Call Handling screen Starting the MVCNavigation AppearanceMVC 2050 graphical interface skins components Black skin Programmable line/feature keys DisplaySoft keys self-labeled Message Lamp MenusDialpad Mute Indication LampSelect Recently Used Application Contacts SettingsPaste ExitKeys Keys menu AnswerFeatures ReleaseHold Keys Features screen Help MacrosDiagnostics About MVCIcons Call Handling icons Toolbar iconsInbox/Messages ServicesDirectory Outbox/ShiftContacts List Menu Bar iconsSystem Input ToolbarTranscriber used to enter a number Keys menu Menu and icon summariesFile menu File menuHelp menu Keys menu Part 2Help menu Managing calls with Mobile Voice Client Making a telephone callRetrieving a call Answering a callHolding a call Ending a callManaging Contacts with Mobile Voice Client Starting Contacts and the Contacts applicationAccessing Contacts Help Accessing the PDA Contacts listEditing the Contacts list Dialing a number from the Contacts list MVC 2050 Contacts screenDialing formats Phone details dialog box Dialing locations Area code Dialing patterns 553-AAA1534Dialing Locations Specify Tone dialing Select Dialing PatternsExample ESN numbers Extension numbers ESN dialing 553-AAA1532Extension number Mobile Voice Client 2050 settings SoundsAudible notification of server connection or disconnection Sounds server connectedServer unreachable Server unresponsiveServer connected Profiles Profiles screenCreating a new profile Removing a profile Modifying the name of a profileChanging the current profile Exporting profilesServer Importing profilesAAA1191.bmp Dhcp Setting on the Server screen Macros Macro screen Keys Macros menuContents Preview Client diagnostics Mobile Voice Client 2050 for expert usersAudio delay Audio qualityAudio quality slider Advanced Audio Audio clarityItems on the Advanced Audio screen Listener IP Items on the Listener IP screenHardware ID Hardware ID screenSelection Description Hard Reset Soft reset, server nRecovering Server unreachable Connection historyWiFi WiFi use for a cradled PDAPage Copyright Nortel Networks Limited All Rights Reserved

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