Nortel Networks 2033 manual While on an active call, Place a call on hold, Transfer a call

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While on an active call

While on an active call

This section describes features available during an active call.

Place a call on hold

Use the Hold feature when you are talking on one line and another call arrives on a second line. Retain the original call by putting it on hold, and then answer the second call.

To place a call on hold:

Press the Hold key.

To retrieve a call on hold:

Press the Line (DN) key.

Transfer a call

Use the Transfer feature to redirect a call to the appropriate person.

To use the Transfer feature to direct a call to a third party:

1.Press the Transfer (Trans) key. The original call is put on hold, and a dial tone sounds.

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Contents Title Page Revision history Revision history Contents Make a call Use Remote Call ForwardAdditional call features Additional featuresContents Regulatory and safety information EMCVcci TranslationSafety DenAn regulatory notice for Japan Basic features About the IP Audio Conference PhoneIP Audio Conference Phone Extension microphones Extension microphoneTelephone controls About the IP Audio Conference Phone About the IP Audio Conference Phone Telephone display IP Audio Conference Phone 2033 LCD screen displayTelephone status indicators Soft keysStatus indicators Call features and Flexible Feature CodesSecurity features To change your Scpw Press the Select key to accept the new password Connect the IP Audio Conference Phone 2033 components Before you beginPower Over Ethernet PoE StepsIP Audio Conference Phone 2033 connections Configure options on the IP Audio Conference Phone Telephone Option menu Use the Telephone Option menuTo use the Telephone Option menu Adjust volume To adjust Ringer volumeTo adjust Speaker volume To adjust the Buzzer volume Adjust display screen contrast To adjust display screen contrastTo select a language Select a languageSelect Date/Time format To select Local DialPad Tone Select Local DialPad ToneTo select a date/time format View Set Information To view set informationSelect Ring type To choose a ring typeSelect Call Timer To Enable/Disable Call TimerTo use Predial Make a callUse Predial To activate Ring Again Activate Ring AgainTo edit a Predialed number Redial last number called Press the Ring Again RngAgnEnter the Ring Again Activate FFC Enter the Ring Again DeactivateTo create a Speed Call number Use Speed CallTo use Last Number Redial Make a System Speed Call Press the Speed Call Controller SpcCtl keyPress the System Speed Call SScUsr keyAnswer a call To answer a callWhile on an active call Place a call on holdTransfer a call To place a call on holdUse Timed Reminder Recall To activate Timed Reminder RecallUse Call Park To park a call on the System Park DN or your own DN To retrieve a parked callRecord a Calling Party Number Trace a malicious callTo record a caller’s number for accounting purposes Press the Call Party CParty key to return to the callTo activate Call Trace Conference Conf keyWhile away from your desk Use Call ForwardTo forward your calls or change the forward number To deactivate Call ForwardInternal Call Forward Deactivate FFC Use Internal Call ForwardUse Remote Call Forward To activate Remote Call Forward Secure your telephone To deactivate Remote Call ForwardTo lock your telephone To unlock your telephone If dialing locally, press the Goodbye Talk with more than one person Set up a conference callTo set up a conference call Use Group Call To call group membersTo answer a Group Call To end a Group CallWork without interruption Use Make Set BusyEnter the Make Set Busy Activate FFC Enter the Make Set Busy Deactivate FFCAdditional call features Use Call Page Connect to make an announcementCharge a call or charge a forced call To use CallPress the Conference Conf key To charge a call in progressPress the Transfer Trans key To charge a call to an account when you transfer a call Dial the Call Detail Recording FFCUse Forced Camp-on To use Forced Camp-onTo use Enhanced Override Use Enhanced OverrideTo answer a call camped on to your extension To disconnect Enhanced Override Override a busy signalTo override a busy/engaged signal Press the Privacy Release PrvRls key during a call Use Privacy ReleaseUse Radio Paging To use Automatic Post selection To answer a Radio Additional features Virtual OfficeVirtual Office on your remote telephone Additional features Additional features Virtual Office on your office telephone To log out from a remote telephoneTroubleshoot Virtual Office Troubleshoot Virtual Office Part 1Troubleshoot Virtual Office Part 2 Troubleshoot Virtual Office Part 3 Media Gateway 1000B Normal ModeLocal Mode Resume Normal Mode Mode Troubleshoot MG 1000BResume Normal Hospitality features Set Automatic Wake-UpTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Request FFCTo verify the time for the Automatic Wake-Up call To quit an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Flexible Feature Codes Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Nortel Communication Server