Nortel Networks 2033 manual Troubleshoot Virtual Office Part 3

Additional features

Table 4: Troubleshoot Virtual Office (Part 3 of 3)

Displayed Message	Probable Cause	Action
Permission Denied	Incorrect User ID	Enter correct User ID.
(5)	entered.
	Remote telephone	Notify system
	does not have VOUA	administrator.
	Class of Service.
Permission Denied	Incorrect User ID	Enter correct User ID.
(6)	entered.
	Incorrect Station	Select Retry, and try
	Control Password	again with the correct
	entered.	Station Control
		Password.
Permission Denied	Attempted Login to	Go to an IP Audio
(7)	an IP Audio	Conference Phone
	Conference Phone	2033,
	2033 from a	IP Phone 2001,
	IP Softphone 2050.	IP Phone 2002, or
		IP Phone 2004 and
		try again.
Server Unreachable	Network problem.	Notify system
(1)		administrator if
		problem persists.
Server Unreachable	Network problem.	Notify system
(2)		administrator if
		problem persists.

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