Nortel Networks 2033 manual Troubleshoot Virtual Office Part 2

Page 75

 

 

 

Additional features

 

 

 

 

 

Table 4: Troubleshoot Virtual Office (Part 2 of 3)

 

 

 

 

Displayed Message

Probable Cause

Action

 

 

 

 

 

Invalid ID (3)

Incorrect User ID

Enter correct User ID.

 

 

 

entered.

 

 

 

 

 

 

 

 

 

User ID in

Notify system

 

 

 

Gatekeeper database

administrator.

 

 

 

points to originating

 

 

 

 

Call Server.

 

 

 

 

 

 

Locked from Login

Three failed attempts

Wait one hour for the

 

 

 

to enter the correct

lock to clear

 

 

 

Station Control

automatically, or

 

 

 

Password.

notify system

 

 

 

 

administrator to clear

 

 

 

 

lock.

 

 

 

 

 

Logged out

Home TN in use by

Log in to another TN

 

 

 

Virtual Office.

using Virtual Office.

 

 

 

 

 

Permission Denied

Remote telephone

Notify system

 

(1)

 

has no Station

administrator.

 

 

 

Control Password.

 

 

 

 

 

 

Permission Denied

Incorrect User ID

Enter correct User ID.

 

(3)

 

entered.

 

 

 

 

 

 

 

 

 

Remote telephone

Notify system

 

 

 

has no Station

administrator.

 

 

 

Control Password.

 

 

 

 

 

 

Permission Denied

Incorrect User ID

Enter correct User ID.

 

(4)

 

entered.

 

 

 

 

 

 

 

 

 

Attempt to log in to a

Go to an IP Audio

 

 

 

remote IP Phone

Conference Phone

 

 

 

2002 or IP Phone

2033, IP Phone 2002,

 

 

 

2004 (some

or IP Phone 2004

 

 

 

restrictions apply).

and try to log in

 

 

 

 

again, or consult your

 

 

 

 

system administrator.

 

 

 

 

 

 

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Contents Title Page Revision history Revision history Contents Use Remote Call Forward Make a callAdditional features Additional call featuresContents EMC Regulatory and safety informationTranslation VcciSafety DenAn regulatory notice for Japan About the IP Audio Conference Phone Basic featuresIP Audio Conference Phone Extension microphone Extension microphonesTelephone controls About the IP Audio Conference Phone About the IP Audio Conference Phone IP Audio Conference Phone 2033 LCD screen display Telephone displaySoft keys Telephone status indicatorsCall features and Flexible Feature Codes Security featuresStatus indicators To change your Scpw Press the Select key to accept the new password Before you begin Connect the IP Audio Conference Phone 2033 componentsSteps Power Over Ethernet PoEIP Audio Conference Phone 2033 connections Configure options on the IP Audio Conference Phone Use the Telephone Option menu To use the Telephone Option menuTelephone Option menu To adjust Ringer volume Adjust volumeTo adjust Speaker volume To adjust the Buzzer volume To adjust display screen contrast Adjust display screen contrastSelect a language Select Date/Time formatTo select a language Select Local DialPad Tone To select a date/time formatTo select Local DialPad Tone To view set information View Set InformationTo choose a ring type Select Ring typeTo Enable/Disable Call Timer Select Call TimerMake a call Use PredialTo use Predial Activate Ring Again To edit a Predialed numberTo activate Ring Again Enter the Ring Again Deactivate Redial last number calledPress the Ring Again RngAgn Enter the Ring Again Activate FFCUse Speed Call To use Last Number RedialTo create a Speed Call number SScUsr key Make a System Speed CallPress the Speed Call Controller SpcCtl key Press the System Speed CallTo answer a call Answer a callTo place a call on hold While on an active callPlace a call on hold Transfer a callTo activate Timed Reminder Recall Use Timed Reminder RecallUse Call Park To retrieve a parked call To park a call on the System Park DN or your own DNPress the Call Party CParty key to return to the call Record a Calling Party NumberTrace a malicious call To record a caller’s number for accounting purposesConference Conf key To activate Call TraceTo deactivate Call Forward While away from your deskUse Call Forward To forward your calls or change the forward numberUse Internal Call Forward Use Remote Call ForwardInternal Call Forward Deactivate FFC To activate Remote Call Forward To deactivate Remote Call Forward Secure your telephoneTo lock your telephone To unlock your telephone If dialing locally, press the Goodbye Set up a conference call To set up a conference callTalk with more than one person To call group members Use Group CallTo end a Group Call To answer a Group CallEnter the Make Set Busy Deactivate FFC Work without interruptionUse Make Set Busy Enter the Make Set Busy Activate FFCTo use Call Additional call featuresUse Call Page Connect to make an announcement Charge a call or charge a forced callTo charge a call in progress Press the Transfer Trans keyPress the Conference Conf key Dial the Call Detail Recording FFC To charge a call to an account when you transfer a callTo use Forced Camp-on Use Forced Camp-onUse Enhanced Override To answer a call camped on to your extensionTo use Enhanced Override Override a busy signal To override a busy/engaged signalTo disconnect Enhanced Override Use Privacy Release Use Radio PagingPress the Privacy Release PrvRls key during a call To use Automatic Post selection To answer a Radio Virtual Office Additional featuresVirtual Office on your remote telephone Additional features Additional features To log out from a remote telephone Virtual Office on your office telephoneTroubleshoot Virtual Office Part 1 Troubleshoot Virtual OfficeTroubleshoot Virtual Office Part 2 Troubleshoot Virtual Office Part 3 Normal Mode Local ModeMedia Gateway 1000B Resume Normal Mode Troubleshoot MG 1000B Resume NormalMode Dial the Automatic Wake-Up Request FFC Hospitality featuresSet Automatic Wake-Up To enter the time for an Automatic Wake-Up callTo quit an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCTo verify the time for the Automatic Wake-Up call Flexible Feature Codes Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Nortel Communication Server