Nortel Networks 2001 manual Trace a Malicious call, To activate Call Trace, Conference key

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While on an active call

Trace a Malicious call

Use the Malicious Call Trace feature to trace nuisance calls within your system.

Note: This is not a default feature. Contact your system administrator to configure this feature on your telephone.

To activate Call Trace:

or	1. Press the Transfer key or the
	Conference key.

2.Dial the SPRE code followed by 83 or enter the Call Trace FFC to automatically reconnect.

Note: Contact your system administrator for the Call Trace feature SPRE code.

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Contents IP Phone Page Revision history Revision history Contents Record a Calling Party Number Additional features Contents About the IP Phone Basic featuresLine Telephone controlsGoodbye Services itemsHold Msg/InboxAbout the IP Phone IP Phone 2001 LCD screen display Telephone displaySecurity features Call features and Flexible Feature CodesServices To change your ScpwAbout the IP Phone Connect the IP Phone 2001 components Before you beginSteps IP Phone 2001 connections Configure options on IP Phone Use the Telephone Option menu To use the Telephone Option menu ServicesTo adjust Ringer volume Adjust volumeTelephone Option menu To adjust Handset listen volumeTo adjust On-hook dialing/listen volume To adjust the Buzzer volume To adjust display screen contrast Adjust display screen contrastTo select a language Select a languageTo select a date/time format Select Date/Time formatTo select Local DialPad Tone Select Local DialPad ToneTo choose a ring type Select Ring typeTo view set information View set informationMake a call Use Off-hook dialingUse On-hook dialing Goodbye To use Predial Line To edit a Predial number Use PredialLine Activate Ring Again To call a Ring Again party when you receive notificationTo activate Ring Again Enter the Ring Again Activate FFCTo deactivate Ring Again before notification Redial last number calledEnter the Ring Again Deactivate To use Last Number RedialTo create a Speed Call number Use Speed CallTo make a Speed Call Press the Speed Call Controller keyTo make a System Speed Call Make a System Speed CallPress the System Speed Call key Press the System Speed CallTo answer a call Answer a callPlace a call on hold While on an active callTransfer a call To place a call on holdTo activate Timed Reminder Recall Use Timed Reminder RecallReplace the handset before To park a call on the System Park DN or your own DN Use Call ParkTo retrieve a parked call To record a caller’s number for accounting purposes Record a Calling Party NumberTrace a Malicious call To activate Call TraceConference key Use Call Forward While away from your deskTo forward your calls or change the forward number To deactivate Call ForwardTo reinstate Call Forward to the same number Use Internal Call ForwardTo activate Internal Call Forward To deactivate Internal Call ForwardTo activate Remote Call Forward Use Remote Call ForwardTo deactivate Remote Call Forward To lock your telephone Secure your telephoneTo unlock your telephone Dial the Electronic Lock Deactivate FFCDial your Station Control Password Set up a conference call To set up a conference callTalk with more than one person Press the Line DN key to return to your original call Use Group Call To call group membersTo answer a Group Call To end a Group Call Goodbye Use Make Set Busy Work without interruptionEnter the Make Set Busy Activate FFC Enter the Make Set Busy Deactivate FFCAdditional call features Use Call Page Connect to make an announcementTo use Call Call Detail Recording FFC Charge a call or charge a forced callTo charge a call in progress Detail Recording FFCDial the Call Detail Recording FFC Line To charge a call to an account when you transfer a callPress the Conference key. The call is placed on hold Use Enhanced Override To use Enhanced OverrideTo disconnect Enhanced Override Use Forced Camp-on To use Forced Camp-onTo answer a call camped-on to your extension To override a busy/engaged signal Override a busy signalUse Privacy Release To end the connectionTo use Automatic Preselection Meet-me Use RadioDial the Radio Paging Access FFC To use Automatic Post selectionTo answer a Radio Additional call features Virtual Office Additional featuresAdditional features Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP Softphone Virtual office on your office telephone To log out from a remote telephone Virtual Office logoutTroubleshoot Virtual Office Part 1 Troubleshoot Virtual OfficeTroubleshoot Virtual Office Part 2 Troubleshoot Virtual Office Part 3 Normal Mode Local ModeMedia Gateway 1000B Resume Normal Mode Troubleshoot MG 1000B Resume NormalMode Set Automatic Wake-Up Hospitality featuresTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Request FFCTo quit an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCGoodbye To verify the time for the Automatic Wake-Up call Flexible Feature Codes FFCs Flexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Internet address