Nortel Networks 2001 manual Charge a call or charge a forced call, Call Detail Recording FFC

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Additional call features

Charge a call or charge a forced call

Use the Call Charge feature to charge a call to a specific account. The Forced Charge feature charges long-distance calls from a telephone restricted to local calls.

To charge a local or long-distance call to an account before you dial:

1.	Lift the handset.
2.	Press the Charge key or dial the
	Call Detail Recording FFC.
3.	Dial the charge account number.
4.	When the dial tone sounds, dial the
	number.
To charge a call in progress:
1.	Choose one of the following:
or	— Press the Transfer key.
	— Press the Conference key.
2.	Press the Charge key or dial the Call
	Detail Recording FFC.

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Contents IP Phone Page Revision history Revision history Contents Record a Calling Party Number Additional features Contents Basic features About the IP PhoneTelephone controls LineHold Services itemsGoodbye Msg/InboxAbout the IP Phone Telephone display IP Phone 2001 LCD screen displayServices Call features and Flexible Feature CodesSecurity features To change your ScpwAbout the IP Phone Before you begin Connect the IP Phone 2001 componentsSteps IP Phone 2001 connections Configure options on IP Phone To use the Telephone Option menu Services Use the Telephone Option menuAdjust volume To adjust Ringer volumeTo adjust Handset listen volume Telephone Option menuTo adjust On-hook dialing/listen volume To adjust the Buzzer volume Adjust display screen contrast To adjust display screen contrastSelect a language To select a languageSelect Date/Time format To select a date/time formatSelect Local DialPad Tone To select Local DialPad ToneSelect Ring type To choose a ring typeView set information To view set informationUse Off-hook dialing Make a callUse On-hook dialing Goodbye Use Predial To use Predial Line To edit a Predial numberLine To activate Ring Again To call a Ring Again party when you receive notificationActivate Ring Again Enter the Ring Again Activate FFCEnter the Ring Again Deactivate Redial last number calledTo deactivate Ring Again before notification To use Last Number RedialTo make a Speed Call Use Speed CallTo create a Speed Call number Press the Speed Call Controller keyPress the System Speed Call key Make a System Speed CallTo make a System Speed Call Press the System Speed CallAnswer a call To answer a callTransfer a call While on an active callPlace a call on hold To place a call on holdUse Timed Reminder Recall To activate Timed Reminder RecallReplace the handset before Use Call Park To park a call on the System Park DN or your own DNTo retrieve a parked call Record a Calling Party Number To record a caller’s number for accounting purposesTo activate Call Trace Trace a Malicious callConference key To forward your calls or change the forward number While away from your deskUse Call Forward To deactivate Call ForwardTo activate Internal Call Forward Use Internal Call ForwardTo reinstate Call Forward to the same number To deactivate Internal Call ForwardUse Remote Call Forward To activate Remote Call ForwardTo deactivate Remote Call Forward To unlock your telephone Secure your telephoneTo lock your telephone Dial the Electronic Lock Deactivate FFCDial your Station Control Password To set up a conference call Set up a conference callTalk with more than one person Press the Line DN key to return to your original call To call group members Use Group CallTo answer a Group Call To end a Group Call Goodbye Enter the Make Set Busy Activate FFC Work without interruptionUse Make Set Busy Enter the Make Set Busy Deactivate FFCUse Call Page Connect to make an announcement Additional call featuresTo use Call To charge a call in progress Charge a call or charge a forced callCall Detail Recording FFC Detail Recording FFCLine To charge a call to an account when you transfer a call Dial the Call Detail Recording FFCPress the Conference key. The call is placed on hold To use Enhanced Override Use Enhanced OverrideTo disconnect Enhanced Override To use Forced Camp-on Use Forced Camp-onTo answer a call camped-on to your extension Use Privacy Release Override a busy signalTo override a busy/engaged signal To end the connectionUse Radio To use Automatic Preselection Meet-meTo use Automatic Post selection Dial the Radio Paging Access FFCTo answer a Radio Additional call features Additional features Virtual OfficeAdditional features Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP Softphone Virtual office on your office telephone Virtual Office logout To log out from a remote telephoneTroubleshoot Virtual Office Troubleshoot Virtual Office Part 1Troubleshoot Virtual Office Part 2 Troubleshoot Virtual Office Part 3 Local Mode Normal ModeMedia Gateway 1000B Resume Normal Mode Resume Normal Troubleshoot MG 1000BMode To enter the time for an Automatic Wake-Up call Hospitality featuresSet Automatic Wake-Up Dial the Automatic Wake-Up Request FFCDial the Automatic Wake-Up Quit FFC To quit an Automatic Wake-Up callGoodbye To verify the time for the Automatic Wake-Up call Flexible Feature Codes FFCs Flexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Internet address