Nortel Networks 2001 manual Troubleshoot Virtual Office Part 3

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			Additional features

Table 1: Troubleshoot Virtual Office (Part 3 of 3)

Displayed Message		Probable Cause	Action

Permission Denied		Incorrect User ID	Enter correct User ID.
(6)		entered.

		Incorrect Station	Select Retry, and try
		Control Password	again with the correct
		entered.	Station Control
			Password.

Server Unreachable		Network problem.	Notify system
(1)			administrator if
			problem persists.

Server Unreachable		Network problem.	Notify system
(2)			administrator if
			problem persists.

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Contents IP Phone Page Revision history Revision history Contents Record a Calling Party Number Additional features Contents About the IP Phone Basic featuresLine Telephone controlsMsg/Inbox Services itemsGoodbye HoldAbout the IP Phone IP Phone 2001 LCD screen display Telephone displayTo change your Scpw Call features and Flexible Feature CodesSecurity features ServicesAbout the IP Phone Connect the IP Phone 2001 components Before you beginSteps IP Phone 2001 connections Configure options on IP Phone Use the Telephone Option menu To use the Telephone Option menu ServicesTo adjust Ringer volume Adjust volumeTelephone Option menu To adjust Handset listen volumeTo adjust On-hook dialing/listen volume To adjust the Buzzer volume To adjust display screen contrast Adjust display screen contrastTo select a language Select a languageTo select a date/time format Select Date/Time formatTo select Local DialPad Tone Select Local DialPad ToneTo choose a ring type Select Ring typeTo view set information View set informationMake a call Use Off-hook dialingUse On-hook dialing Goodbye To use Predial Line To edit a Predial number Use PredialLine Enter the Ring Again Activate FFC To call a Ring Again party when you receive notificationActivate Ring Again To activate Ring AgainTo use Last Number Redial Redial last number calledTo deactivate Ring Again before notification Enter the Ring Again DeactivatePress the Speed Call Controller key Use Speed CallTo create a Speed Call number To make a Speed CallPress the System Speed Call Make a System Speed CallTo make a System Speed Call Press the System Speed Call keyTo answer a call Answer a callTo place a call on hold While on an active callPlace a call on hold Transfer a callTo activate Timed Reminder Recall Use Timed Reminder RecallReplace the handset before To park a call on the System Park DN or your own DN Use Call ParkTo retrieve a parked call To record a caller’s number for accounting purposes Record a Calling Party NumberTrace a Malicious call To activate Call TraceConference key To deactivate Call Forward While away from your deskUse Call Forward To forward your calls or change the forward numberTo deactivate Internal Call Forward Use Internal Call ForwardTo reinstate Call Forward to the same number To activate Internal Call ForwardTo activate Remote Call Forward Use Remote Call ForwardTo deactivate Remote Call Forward Dial the Electronic Lock Deactivate FFC Secure your telephoneTo lock your telephone To unlock your telephoneDial your Station Control Password Set up a conference call To set up a conference callTalk with more than one person Press the Line DN key to return to your original call Use Group Call To call group membersTo answer a Group Call To end a Group Call Goodbye Enter the Make Set Busy Deactivate FFC Work without interruptionUse Make Set Busy Enter the Make Set Busy Activate FFCAdditional call features Use Call Page Connect to make an announcementTo use Call Detail Recording FFC Charge a call or charge a forced callCall Detail Recording FFC To charge a call in progressDial the Call Detail Recording FFC Line To charge a call to an account when you transfer a callPress the Conference key. The call is placed on hold Use Enhanced Override To use Enhanced OverrideTo disconnect Enhanced Override Use Forced Camp-on To use Forced Camp-onTo answer a call camped-on to your extension To end the connection Override a busy signalTo override a busy/engaged signal Use Privacy ReleaseTo use Automatic Preselection Meet-me Use RadioDial the Radio Paging Access FFC To use Automatic Post selectionTo answer a Radio Additional call features Virtual Office Additional featuresAdditional features Virtual Office on your remote telephone Logged on to an IP Phone 2001 using an IP Softphone Virtual office on your office telephone To log out from a remote telephone Virtual Office logoutTroubleshoot Virtual Office Part 1 Troubleshoot Virtual OfficeTroubleshoot Virtual Office Part 2 Troubleshoot Virtual Office Part 3 Normal Mode Local ModeMedia Gateway 1000B Resume Normal Mode Troubleshoot MG 1000B Resume NormalMode Dial the Automatic Wake-Up Request FFC Hospitality featuresSet Automatic Wake-Up To enter the time for an Automatic Wake-Up callTo quit an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCGoodbye To verify the time for the Automatic Wake-Up call Flexible Feature Codes FFCs Flexible Feature Codes FFCs Terms you should know Information display Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Internet address