48Chapter 5 Troubleshooting
Table 5 WLAN Handset messages, descriptions, and actions
Message | Description | Action |
|
|
|
No SVPServer | The WLAN Handset was unable to | Contact your system administrator. |
No DNS Entry | perform DNS lookup for the SVP Server, |
|
the server had no entry for the SVP |
| |
|
| |
| server. |
|
|
|
|
No SVPServer | The WLAN Handset was unable to | Contact your system administrator. |
No DNS IP | perform DNS lookup for the SVP Server, |
|
no IP Address for the SVP server. |
| |
|
| |
|
|
|
No SW Found | A required software component has not | Contact your system administrator. |
| been properly installed. |
|
|
|
|
No UNISTIM DHCP | The WLAN Handset is configured wrong. | Contact your system administrator. |
|
|
|
No VPN Server | The WLAN Handset is configured wrong. | Contact your system administrator. |
|
|
|
Not Installed! | A required software component has not | Contact your system administrator. |
| been properly installed. |
|
|
|
|
Payload Malfmd | The WLAN Handset is configured wrong. | Contact your system administrator. |
|
|
|
Press End Call | The far end of a call has hung up. | Hang up the near end. |
|
|
|
Restart Command | The WLAN Handset received a restart | None. The WLAN Handset will |
| command from the server. | automatically restart in a few seconds. |
|
|
|
RTP Open Failed | The WLAN Handset encountered an | Power off and then power on the |
| error in connecting to the Call Server. | handset. If the problem persists, contact |
|
| your system administrator. |
|
|
|
Select License | The WLAN Handset is configured wrong. | Contact your system administrator. |
|
|
|
Server Busy | The WLAN Handset is attempting to | None. The WLAN Handset will |
| download from a TFTP Server that is | automatically retry the download every |
| busy downloading other devices and | few seconds. |
| refusing additional downloads. |
|
|
|
|
SKT Open Failed | The WLAN Handset encountered an | If the problem persists, contact your |
| error in connecting to the Call Server. | system administrator. |
|
|
|
Storing Config | The WLAN Handset is storing changes to | None. This is informational only. |
| the handset configuration. |
|
|
|
|
SVP Service Rej. | The SVP Server has rejected a request | If the problem persists, contact your |
| from the WLAN Handset. | system administrator. |
|
|
|
System Busy yyy.yyy.yyy.yyy | The Server has reached its call capacity. | All call paths are in use. Try the call again |
|
| in a few minutes. |
|
|
|
System Locked (with Busy | System is locked | Try the call again, system has been |
Tone) |
| locked for maintenance. |
|
|
|
TFTP ERROR(x):yy | A failure has occurred during a software | Power off the WLAN Handset, then turn it |
| download. | on again to retry the download. |
|
| If the error persists, contact your system |
|
| administrator. |
|
|
|
Too Many Errors | The WLAN Handset continues to reset | Contact your system administrator. |
| and cannot be recovered. |
|
|
|
|
Unknown xx:yy:zz | A phrase is missing from a download file. | Contact your system administrator. |
|
|
|
Updating … | The WLAN Handset is internally updating | None. The handset may do this briefly |
| its software images. | after a download. This is informational |
|
| only. |
|
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|