I N C A S E O F D I F F I C U L T Y
If you have difficulty operating this phone, try the suggestions below. If you still have trouble, call 1 800
NO DIAL TONE
❥Make sure all plugs are connected properly. Inspect the line cord connections at the modular jack and at the telephone. Also inspect the coiled handset cord connection at both ends.
❥Unplug the telephone and connect it to another modular jack.
CALL CANNOT BE DIALED
OR IS DIALED SLOWLY
If you have pulse dialing service, you can- not dial numbers with the switch set to TT (touch tone). Set the switch to DP (dial pulse, or rotary), then hang up and dial again.
LIGHTS/MESSAGE WINDOW PROBLEMS
❥ Make sure all plugs are connected |
properly. Inspect the line cord connections |
at the modular jack and at the telephone. |
Confirm that the power cord is plugged |
problems such as low ringer volume, or impaired sound quality during calls.
❥If AC power is disconnected, the phone will not ring.
SYSTEM ANSWERS CALLS BUT DOES
NOT TAKE MESSAGES
Announce Only (AO) might be selected. Select Announcement A or B.
SYSTEM DOESN'T ANSWER AFTER
CORRECT NUMBER OF RINGS
❥Make sure that the ON/OFF light is on.
❥If the Toll Saver feature is on, the number of rings changes from 4 to 2 or from 6 to 4 if you have a new message waiting.
SYSTEM DOES NOT DISCONNECT
The answering system will not always disconnect if you answer the call from another phone at the same time that the system answers. To stop the answering system, press Sor quickly press and release the switchhook on the phone you are using.
batteries were missing, or battery power was low, the Remote Access Code might have returned to its factory setting of 500.
❥If you are using dial buttons to enter remote commands, make sure you are calling from a touch tone phone. If you hear clicks when you dial, you are using a dial pulse phone.
❥You might be using a telephone that transmits only brief tones when the buttons are pressed. Wait until the announcement is over, and try again.
❥There might be noise interference on the line you are using. Press firmly on the buttons.
MESSAGES ARE INCOMPLETE
❥If a caller leaves a message longer than
4 minutes, part of it will be lost when the system disconnects.
❥If the caller pauses for more than 7 seconds, the system stops recording and disconnects.
❥If the memory fills up during a message, the system stops recording and disconnects the call.
securely into an electrical outlet that is not |
controlled by a wall switch. |
❥ If the ON/OFF light flashes rapidly, |
memory might be full. Listen to and |
delete messages. |
❥ If the ON/OFF light flashes rapidly, the |
system might be set to Announce Only |
(AO), and no announcement is recorded. |
If you recorded Announcement AO, it |
might have been lost because of a power |
failure. Either record a new Announce- |
ment AO, or switch to a different an- |
nouncement. |
❥ If the low battery light is on, make sure |
the batteries are installed correctly. |
❥ If the light remains on, replace all 4 |
batteries with new batteries. |
MESSAGE WINDOW IS BLANK
Make sure the power cord is plugged securely into an electrical outlet that is not controlled by a wall switch.
!Use only the power cord supplied with your system. If you need a replace- ment cord, call 1 800 722 9125.
TIME AND DATE
FLASH IN MESSAGE WINDOW
If the clock stops running because of a power failure, the time and date flash in the Message Window to indicate that the clock should be reset.
"NO DATA SENT" IS DISPLAYED
❥You must be a subscriber to telephone company caller identification service. If you are not, contact your local telephone company.
❥If the caller hangs up or if you answer before the second ring, no information is received from caller identification service.
❥If you use Call Forwarding service to forward a call, the 1854 does not receive the caller identification information.
"ERROR" IS DISPLAYED
Static on the line might have caused an incorrect or incomplete name or phone number.
| SYSTEM DOES NOT RESPOND TO |
TELEPHONE DOES NOT RING | REMOTE COMMANDS |
❥ Make sure the ringer volume switch is | ❥ Make sure you are entering the correct |
set in the LO or HI position. | Remote Access Code. |
❥ If there are several other telephones on | ❥ If using |
the same line, try disconnecting some of | speak quickly and loudly. |
the other telephones. Having too many | ❥ If power failed when the backup |
telephones connected can also create |
|
DISPLAY DIAL DOES NOT WORK
❥You cannot dial "PRIVATE" or "OUT OF AREA" calls using the display.
❥Before you can dial from a displayed number, you must provide your answer- ing system with your area code. See "Set the Area Code."