Basic Call Handling Features
Transfer
The Transfer feature allows you to transfer a call from your telephone to another extension or outside number.
To transfer the current call to another extension:
1.With a call in progress, press 
Transfer.
2.When you hear dial tone, dial the number to which the call is to be transferred.
3.Do one of the following:
•To transfer the call without announcing it, either hang up or press 
Transfer again. The transfer is complete. If the transferred call is not answered within a preset time, it is returned to you.
•To announce the call before transferring it, wait for the called party to answer.
•If the called party is willing to accept the call, press 
Transfer again to complete the transfer.
•If the called party does not wish to accept the call, press 
Drop. You can return to the held call by pressing its call appearance button.
•If the line is busy or if there is no answer, press 
Drop. You can return to the held call by pressing its call appearance button.
To transfer a new call to a held call using Conference:
1.With a call in progress and you wish to make an enquiry call or another call arrives, press 
Hold. Make or answer the second call. The second call requires to be transferred to the first held call.
2.To transfer the new call to the held call, press 
Conference and then 
Drop. The transfer is complete.
5602/4602 Phone User Guide | Page 9 |
IP Office | Issue 2b (20th July 2005) |