AltiGen comm 600 manual Preface About This Manual, Overview

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Preface: About This Manual

This document provides the required steps to get the Alti-IP 600 phone up and running on a Voice over IP (VoIP) network. For complete and detailed information on procedures that you need to perform on AltiGen’s AltiWare application or other network devices, refer to the AltiWare OE System Installation and Administration Manual or AltiContact Manager System Administration Manual.

Another document, the Alti-IP 600 Quick Reference Card, covers basic end user phone features and AltiServ functions such as call handling, voice mail, and web interface.

This guide contains the following chapters and appendices:

Chapter 1, An Overview of the Alti-IP 600, provides an overview and

description of the Alti-IP 600.

Chapter 2, System and Network Requirements describes configuration

requirements.

Chapter 3, Installation, describes how to properly install the Alti-IP 600, how to configure network settings, and operation notes.

Chapter 4, Configuration, describes how to configure phone settings for the Alti-IP 600.

Chapter 5, Phone Functions, provides on overview of the Alti-IP 600 basic functions.

Appendix A, provides phone specifications, tips for troubleshooting the Alti-IP 600, LCD message information and user reference information.

Glossary

Index

Overview

The Alti-IP 600 Administration Manual provides information about how to set up, connect cables to, and configure an Alti-IP 600 phone. It also provides information on how to configure the network and IP settings, and how to change the settings and options of the Alti-IP 600 phone. The administrator guide also includes reference information such as IP phone call flows and compliance information.

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Contents Administration Manual Trademarks Contents Configuring Phone Settings Glossary Index Alti-IP 600 Manual What The Warranty Covers WarrantyEffect of State Law Preface About This Manual System and Network Requirements describes configurationOverview An Overview of the Alti-IP 600, provides an overviewRelated Documentation A P T E R An Overview of the Alti-IPLamp Field key, an AltiServ feature code, a speed Icom New in Version Level Hardware ComponentsSystem & Network Requirements AltiAdmin/ACM Admin Configuration RequirementsSystem Requirements Network RequirementsPlug and Play Feature AltiGen IP Phone ServiceBasic Mode Normal OperationManual Setup InstallationNetwork Setup AltiWare Server IP AddressAlti-IP 600 Manual Parameter Description Tftp Apply To Button Set Up Alti-IP 600 ConnectionsConfiguring the AltiWare IP Settings Configuring Startup Network SettingsActivate the IP Extension Plug and Play SetupPlug and Play Setup After IP Phone is Started Plug and Play Setup Before IP Phone is StartedRemote Installation Alti-IP 600 Manual Verifying the Phone Startup Process Resolving Errors Upon StartupRebooting the Alti-IP Restoring Default SettingsConfiguring Phone Setting Soft Keys Dialing an IP Number Directly from the Alti-IPOperation Notes Alti-IP 600 Manual System Settings Configuring Phone SettingsNetwork Settings Modifying Dhcp Settings Enabling DhcpDisabling Dhcp Assigning a Local IP Address Configuring IP SettingsAssigning a Tftp Server Scroll to Local AddressUpdating Phone Firmware Configuring NAT Setting Ring Tones Assigning NATPress * * 6 Enter Distinctive Ringing Support Workgroup Status DisplayNetwork, then press the Enter button Activity DisplayAlti-IP 600 Manual Phone Functions Feature Description Configuration NotesTo AltiGen IP Phone Enter Then, go to AltiGen IP Phone Appendix a SpecificationsTCP UDP Firewall ConsiderationsProblem/Symptom Solution TroubleshootingTroubleshooting Local Menu Configuration Messages LCD MessagesAlti-IP 600H/600PH Running Messages LCD Messages User Reference IP Phone Boot MessagesUser Reference BLF Feature Codes Answering Calls Alti-IP 600 Manual Dual Tone Multi Frequency see Dtmf GlossaryAlti-IP 600 Manual Alti-IP 600 Manual Alti-IP 600 Manual Alti-IP 600 Manual Alti-IP 600 Manual Index DSL Alti-IP 600 Manual

600 specifications

AltiGen Communications, a leading provider of IP business phone systems, introduced the AltiGen Comm 600, a robust communication platform designed to enhance productivity and streamline operations for businesses of all sizes. The Comm 600 showcases a sophisticated architecture that integrates voice, video, and data services seamlessly, allowing organizations to improve collaboration and customer engagement.

One of the main features of the AltiGen Comm 600 is its advanced Unified Communications (UC) capabilities. This feature enables users to integrate voice calls, instant messaging, video conferencing, and email into a single platform, thus creating a unified user experience. With UC, employees can communicate more effectively, regardless of their location, fostering a flexible work environment that enhances overall productivity.

The system supports VoIP (Voice over Internet Protocol) technology, which enables high-quality voice communication using internet connections. This not only reduces costs associated with traditional phone systems but also allows for the scalability that businesses require as they grow. AltiGen Comm 600 is designed to handle large volumes of calls and can easily scale to accommodate additional lines and features without significant infrastructure changes.

Another significant characteristic of the Comm 600 is its built-in call center capabilities. Organizations can manage customer interactions more effectively through advanced features like automatic call distribution (ACD), interactive voice response (IVR), and real-time reporting. These tools help businesses respond promptly to customer inquiries, leading to enhanced satisfaction and retention.

Security is also a priority within the AltiGen Comm 600 platform. The system includes robust security measures such as encryption for voice traffic and secure access controls, ensuring that sensitive communication remains protected from unauthorized access.

The platform is also compatible with various devices, including desktop phones, softphones, and mobile applications, providing users with the flexibility to connect through their preferred devices. This cross-device functionality supports remote work initiatives while ensuring that business communications remain uninterrupted.

In conclusion, AltiGen Comm 600 stands out as a comprehensive communication solution that integrates voice, video, and data technologies into one efficient platform. With its focus on scalability, advanced UC capabilities, robust security measures, and versatile device compatibility, it empowers organizations to enhance their communication strategies and operational efficiency in an increasingly digital world.
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