I N C A S E O F D I F F I C U L T Y
If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800
as your proof of purchase.
No Dial Tone
•Make sure all plugs are connected properly. Inspect the line cord connections at the modular jack(s) and at the telephone. Also inspect the coiled handset cord connection at both ends.
•Make sure a line is selected (Line 1 or Line 2).
•Make sure Hold is not activated.
•If you do not hear a dial tone when you press h, make sure the headset is firmly
connected at the jack.
Call Cannot Be Dialed Or Is Dialed Slowly
•This product comes set for touch tone (TONE) dialing. Make sure you choose the correct dialing mode, touch tone dialing will not work if you have dial pulse (PULSE) service.
•If you just used Temporary Tone, leave the handset on the base for a few seconds before making another call.
Automatic Redial Interrupted
•If the phone rings during the Automatic Redial
sequence, you will cancel it if you lift the handset, press Kor press hto take
the call.
•Lifting the handset, pressing Kor pressing hwill cancel Automatic Redial.
•Low battery power can affect Automatic Redial. For information about changing batteries, see “Batteries” under INSTALLATION.
Difficulty Storing Numbers In Memory
•Review “Storing Memory Numbers” under TELEPHONE MEMORY to make sure you are pressing the correct sequence of buttons.
•If you are interrupted by a recorded announcement telling you to hang up (or a loud buzzing noise), hang up and try to enter the number more quickly.
•Try calling the number you want to enter into memory. When the call is ended, press P, aand a memory button.
•If someone lifts an extension phone while you are storing numbers in memory, programming might be interrupted. Make sure all extensions are on hook while storing numbers in memory.
•You might not hear the confirmation beep if the handset volume is set too low, or if you are in a noisy location.
•Do not put the phone on Hold while storing numbers.
Problems With Line Status Lights
•Make sure all plugs are connected properly. Inspect the line cord connections at the modular jack(s) and at the telephone. Also inspect the coiled handset cord connections at both ends.
•Try replacing old batteries. See “Batteries” under
INSTALLATION.
•Make sure the batteries are correctly installed, and that the battery contact surfaces and battery case are clean.
•If only one telephone line is connected, make sure that only the batteries for that line (as labeled on the battery compartment) are installed.
Cannot Answer Call Pressing h
•Make sure the headset is firmly connected at the jack.
Telephone Does Not Ring
•Make sure the RINGER switch is set in the LO or HI position.
•If there are several other telephones on the same line, try disconnecting some of the other telephones. Having too many telephones connected can also create problems such as low ringer volume, or impaired sound quality during calls.
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