Call Pickup Lets you answer a call at your voice terminal for another extension in your pickup group. Use when you want to handle a call for a group member who is absent or otherwise unable to answer. Note: You can use this feature only if you and the called party have been assigned to the same pickup group by your System Manager.
Conference Allows you to add a third party to a call, so that you can conduct a 3- way conversation. (If you want to conference more than 3 parties, call your attendant for assistance.) Use to set up
Drop Disconnects from a call without requiring you to hang up the handset or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you want to continue using the handset for another action after ending a call.
Hold Puts a call in a holding state until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your voice terminal to do another task. Use when you have a call that you don’t want to drop, but have to interrupt briefly to do something else.
Intercom (Automatic/Dial) Gives you quick access to specified voice terminals. With Automatic Intercom, you can call predetermined persons, by pressing a single feature button. With Dial Intercom, you can call any member of a predetermined group by pressing a feature button and then dialing the group member’s 2- or