Key Words to Know
activate To begin or turn on the operation of a feature.
attendant The person who handles incoming and outgoing calls at the main console.
AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages.
coverage Automatic redirection of calls from an unanswered voice terminal to another voice terminal. Redirection could be to the extension of a receptionist, secretary,
a covering user.
DEFINITY Communications System Generic 1 and Generic 3 The AT&T switch to which you are connected. DEFINITY Generic 1 and Generic 3 are communications systems which transmit and receive voice and data signals for all communications equipment in your network.
dial pad The 12 pushbuttons you use to dial a number and access features.
enhanced list One of the 4 types of Abbreviated Dialing lists; programmable only by the System Manager. Contains telephone numbers useful to all system members, and stores each of those numbers as a
extension A dialing number of 1 to 5 digits assigned to each voice terminal connected to your DEFINITY Communications System.
feature A special voice terminal function or service, such as Conference, Hold, Send All Calls, etc. A phone feature already appears on your voice terminal and can be used immediately. A switch feature can be used only if the feature has been assigned to your voice terminal by your System Manager.
feature code A dial code of 1, 2, or 3 digits that you use to activate or cancel the operation of a feature.
group list One of the 4 types of Abbreviated Dialing lists; programmable only by the System Manager. Contains telephone numbers useful to members of a specific group, and stores each of those numbers as a
handset The handheld part of the voice terminal that you pick up, talk into, and listen from. Also known as the receiver.
party A person who places or receives a call.
personal list One of the 4 types of Abbreviated Dialing lists; programmable by the System Manager or by you, the user. Contains telephone numbers of your choice, and stores each of them as a
personal list item One of the 10 available slots on an Abbreviated Dialing personal list. The first 9 personal list items are given digits 1 to 9, with 0 for the tenth item.
phone features Those voice terminal features that you can use immediately no matter which communications system your voice terminal is connected to.
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