Motorola PCS telephone manual What to do if

Page 71

 

What to do if...

 

 

 

You can’t switch your

Check the battery. Is it charged, properly fitted and are the contacts clean and dry? See ’Important Battery

 

phone on

Information’ on page 11.

 

 

 

 

You can’t make calls

Check the antenna. Is it fully extended?

 

 

Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are in a

 

 

building, move closer to a window.

 

 

Check the Network Selection settings. Try Manual Selection, or try another network. See ’Network Search’ on page 55.

 

 

Check your Operator coverage map.

 

 

Is Restricted displayed? Check the Call Barring and Fixed Dialing settings.

 

 

Has the call charge limit been reached? Use your PIN2 code to reset the limit or contact your Service Provider.

 

 

Has a new SIM card been inserted? Check that no new restrictions have been imposed.

 

 

 

 

You can’t receive calls

Check the antenna. Is it fully extended?

 

 

Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are in a

 

 

building, move closer to a window.

 

 

Check the Call Forwarding and Call Barring settings. See ‘Call Forwarding’ on page 39 and ‘Call Barring’ on page 42.

 

 

Check the Ringer settings. If it is off, there is no audible alert. See ’Ringer On or Off’ on page 50.

 

 

 

 

Your phone won’t unlock

Have you inserted a new SIM card? Enter the new PIN code. See ’Entering Your SIM Card PIN Code’ on page 17.

 

 

Do you have a replacement phone? Enter the default phone unlock code - 1234.

 

 

Have you forgotten the unlock code? Press Mrepeatedly to change the unlock code (you will need your

 

 

security code). See ’Change Unlock Code’ on page 50.

 

 

 

 

Your PIN is blocked

Enter the PIN unblocking code supplied with your SIM card. See ’Unblocking Your Phone’ on page 51.

 

 

 

 

Your PIN2 is blocked

Enter the PIN2 unblocking code supplied with your SIM card. See ’Change SIM PIN2 Code’ on page 51.

 

 

 

 

Your SIM card won’t work

Is the card inserted the right way round? See ’SIM Card Insertion’ on page 16.

 

 

Is the gold chip visibly damaged or scratched? Return the card to your Service Provider.

 

 

Check the SIM contacts. If they are dirty, clean them with an antistatic cloth.

 

 

 

 

What to do if... 69

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Contents Quick Reference Making a Call Introduction Getting Started Contents Entering Information Other SymbolsUnderstanding this Manual Key PressesHand-Held Portable PCS Telephone SafetyAircraft DrivingElectronic Devices For Vehicles Equipped with an Air Bag Blasting AreasPotentially Explosive Atmospheres Safety Smart Button About Your Phone, Battery, and SIM CardVolume Buttons Special KeysCare and Storage Power/Status IndicatorLow Temperature Use DisplayImportant Battery Information Your BatteryCharging a New Battery Battery Performance and Maintenance Fitting a Battery to Your PhoneRemoving a Battery from Your Phone AYour phone can be either on or off during charging Low Battery WarningCharging Your Battery Using the Power Adapter Loading the Desktop Charger Desktop Charging Your BatteryDesktop Charger Power Supply Charge Times Battery Meter IndicatorsUsing Your Phone While Charging Battery DisposalSIM Card Removal Your SIM CardSIM Card Insertion JEntering Your Phone Unlock Code Switching the Phone On and OffMaking and Receiving Phone Calls Entering Your SIM Card PIN CodeAutomatic Redial Making a Phone CallKeypad Digits Inserting Pauses Into Phone Numbers Phone Book DialingCalling an Embedded Number in a Message International Phone CallsPCS Emergency Calls Pause a Working ExamplePhone Mute Ending a Phone Call Receiving a Phone CallEnding the Call Setting Up a Conference CallConference Calling Separating Out Individual CallsData and Fax Calls Security FeaturesMaking and Receiving Phone Calls Menu Navigation Menu Navigation a Working Example JShort, Extended, and Personalized Menus AThe settings for some menu options cannot be changedMenu Navigation Using the Options Menu Phone Book Menu Postscripting What is the Phone Book?Available Characters How to Enter Alphabetic CharactersFind Entry By Location Personal NumbersFind Entry By Name Press Smart ButtonAdd Entry Call NumberModify Name Or Number Erase Name And NumberLast Ten Calls Show ServicesView Fixed Dial List My Phone NumbersFixed Dialing Press Qto display your phone numberOne-Touch Dial Setting Show ID On Next Call Call Related Features MenuShow Battery Meter Restrict My Phone NumberForward All Voice Calls When UnavailableJCall Forwarding Forward Voice CallsForward All Fax Calls Cancel All ForwardingJCall Holding and Call Waiting Detailed ForwardingCall Holding and Call Waiting Messages Switching between callsCall Waiting Call HoldingJCall Barring Key Answer Only SMS Messages Overview of Messages and How to Use ThemMessages Menu ADialing prefixes and area codes may be required How to Read SMS MessagesHow to Create and Edit SMS Messages Cell Broadcast MessagesReceived Messages JCall VoicemailCell Broadcast E7to access Message EditorOutgoing Messages Message EditorExpiry Period Message SettingsService Center Voicemail NumberSelect Phone Line Phone Setup MenuAdjust Ring Volume Evolume buttons up or downRequire SIM Card PIN Ringer On or OffJSet Ringer Tone JPhone LockUnblocking Your Phone Change SIM PIN2 CodeChange SIM PIN Code JLanguage Selection Battery Saving ModeJNew Security Code JExtended MenusMaster Clear Master ResetPhone Status Status ReviewAvailable Networks Network Selection MenuNetwork Selection Network Search Show List Of Networks JPreferred NetworksFind New Network Add Network To ListShow Last Call Call Meters MenuCall Metering Show Call ChargesSet In-Call Display Show Call TimersJSet Audible Call Timers Lifetime Timer Call Charge SettingsAutomatic Answer Accessory Setup MenuSafety Timer JMute Car RadioPage Page Read Messages E2 Using the Quick Access MenuBattery Meter E4 Find Name E1Phone Mute On or Off E6 Ring VolumeSwitch Memory Phone Lock Now E5Show My ID Switch Line 1/2Call Timer Call ChargeCustomizing the Quick Access Menu Accessories Holster SYN5378 Leather Pouch Black SYN4898Slimline Holster SYN4653 What to do if Battery drains faster Magnetic Storage Media Regulations and PrecautionsDenial of Service LicensePatent Information D367640 What this warranty covers and for how long III What This Warranty Does Not Cover General Provisions Add entry IndexKeypad tones Phone calls Voicemail
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