Troubleshooting, Problem Possible Cause Solution

Section 8 - Troubleshooting continued

Problem	Possible Cause		Solution

When the BTR-24 power switch was turned	• Internal battery is completely	• Plug the AC power plug into the
on nothing happens. The power light does not	• Internal battery is completely	• Plug the AC power plug into the
light.	exhausted		BTR-24. Allow the unit at least 5
light.			minutes for the internal battery to
			minutes for the internal battery to
			receive an initial charge. Then turn the
			unit on and run it off AC power.
When the BTR-24 power switch was turned	• Internal battery is nearly exhausted.	•	Charge the battery or run off external
on, the unit's power light came on but the	• Internal battery is nearly exhausted.	•	Charge the battery or run off external
system never booted-up after 25 seconds.			AC power.
system never booted-up after 25 seconds.	• On boot, an error was encountered and	• Power down the BTR-24, wait two
	• On boot, an error was encountered and	• Power down the BTR-24, wait two
	the unit could not finish boot-up.		seconds, then power-up again.

Can't change the RF channel the BTR-24 is	• The base station may be set to channel	•	Hold the <SELECT> button down for
on.	• The base station may be set to channel	•	Hold the <SELECT> button down for
	lock. This is indicated by a solid		about 10 seconds. This unlocks the RF
	decimal point in the bottom right of the		channel lock button. A user could also
	display.		reboot the BTR-24, but the beltpacks
			would need to be turned off until the
			BTR-24 finished booting, then turned
			on.

When the TR-24 beltpack power was turned	• Internal battery is nearly exhausted.	•	Charge the battery.
on, the unit's power light came up, but the "1"	• Internal battery is nearly exhausted.	•	Charge the battery.
button light never came up and	• On boot, and error was encountered	• Power down the TR-24, wait two
communication never started.	and the unit could not finish boot-up		seconds, then power up again.

Headphone audio from another beltpack(s) is	• Microphone gain on the other	• Press and hold the <TALK> button and
loud and distorted.	• Microphone gain on the other	• Press and hold the <TALK> button and
	beltpack(s) is set to high.		"1" button until the voice prompt
			indicates "MIC ADJUST" on the
			offending beltpack. While holding the
			<TALK> button, press and hold the "1"
			button to lower microphone gain. The
			factory setting is at the voice prompt
			"four" level.

Headphone audio from another beltpack(s) is	• The headset's microphone on the other	• Adjust the headset's microphone on the
too low.	• The headset's microphone on the other	• Adjust the headset's microphone on the
	beltpack(s) is too far from the user's		suspected beltpack so it is one index
	mouth.		finger width straight out from the user's
			mouth.
	• Microphone gain on the other	• Press and hold the <TALK> button and
	beltpack(s) is set too low.		"1" button until the voice prompt
			indicates "MIC ADJUST" on the
			suspected beltpack. While holding the
			<TALK> button, press and hold the "2"
			button to raise the microphone gain. The
			factory setting is at the voice prompt
			"four" level.

8-2

BTR-24, TR-24 specifications

The Telex TR-24 and BTR-24 are prominent products in the realm of wireless intercom systems, widely used in various applications including broadcasting, theater, and event production. These devices exemplify reliable communication technology, joining the ranks of professionals seeking seamless interaction in dynamic environments.

The Telex TR-24 is a beltpack transceiver designed for ease of use and flexibility. One of its key features is its lightweight and ergonomic design, allowing users to wear it comfortably for extended periods. The device boasts a high-quality audio performance with adjustable audio levels, providing clarity and reliability in communication. Its built-in microphone allows hands-free operation, which is essential in fast-paced workflow scenarios. Additionally, the TR-24 utilizes advanced digital technology to reduce noise and enhance voice intelligibility, ensuring users can communicate effectively even in noisy settings.

On the other hand, the Telex BTR-24 is a four-channel wireless base station that serves as the heart of the intercom system. Its ability to handle multiple channels simultaneously allows for better management of communication among team members. The BTR-24 is marked by its sophisticated frequency agility, which automatically selects the clearest channel to avoid interference. This feature is critical in ensuring uninterrupted communication in environments filled with various wireless signals.

The technology behind the TR-24 and BTR-24 utilizes cutting-edge digital transmission, significantly minimizing latency and maximizing range. This results in a robust communication link over various distances, making it suitable for larger events or expansive production sets. Both devices feature rechargeable batteries and a user-friendly interface, perfect for quick setup and operation.

Further enhancing their functionality, the TR-24 and BTR-24 can be easily integrated with other audio systems, making them versatile tools in diverse networking situations. They also include options for operating in various power modes, providing flexibility depending on the demands of the specific application.

Overall, the Telex TR-24 and BTR-24 stand out for their user-centric approach, reliability, and advanced technological features. They are designed to meet the rigorous demands of professionals in the entertainment and communications industry. With their exceptional audio quality, robust performance, and seamless usability, these devices continue to be a preferred choice for anyone seeking to enhance their communication capabilities.