Polycom IP 300 Answering a Call, Call Hold and Resume, Multiple Calls on Hold, Microphone Mute

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Answering a Call

Using the Handset:

Pick up the handset.

Using Listen Mode:

Press the Answer soft key or the line key

().

Using the Headset:

Pressing will answer the call through an optionally connected headset. If headset memory mode is

enabled, pressing the line key () will do the same.

Incoming calls may be ignored by pressing the Reject soft key or DoNotDisturb during ringing. Note that Do Not Disturb stays active when the call is dropped and will remain so until toggled off.

In all cases, the active call will appear on the display showing call duration and destination.

Call Hold and Resume

During a call, press Hold or the Hold soft key. The call will be placed on hold and this will be indicated on the display. Press the Resume soft key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold on a single line key, use the arrow keys to switch between the calls then press the Resume soft key to retrieve the desired call. If more than two calls are on hold on a single key, an indica- tion will appear on the display, for example “2/3” shows that this is the second call out of three calls.

If calls are on hold on more than one line key, the details of the calls on any line key can be viewed by pressing that line key and holding it down for a few seconds. If a line key is pressed briefly, the first call on hold on that line key will be retrieved.

Microphone Mute

During a call, press . The LED on the phone lights up and a flashing microphone on the display indicates that the other party (parties) cannot hear you.

Microphone Mute applies to handset and headset modes. You can still hear all other parties while Mute is enabled.

To turn off Microphone Mute, press again.

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Contents User Guide Contents Modifications Part 15 RulesIntroduction Parts ListHandset & Handset Cord Network / Power Cable Power Adapter Polycom SoundPoint IP 300/301 SIPAC Power Option Installing SoundPoint IP 300/301 SIPConnecting Network and Power Source Power over Ethernet PoE OptionConnecting the Handset and Optional Headset Attaching the BaseFeatures Key Descriptions DescriptionUsing Listen Mode Using SoundPoint IP 300/301 SIPUsing the Handset Using the HeadsetMultiple Calls on Hold Answering a CallCall Hold and Resume Microphone MuteLocal Conferencing General Key UseSplitting a Conference Transferring a Call Call TimerEnding a Call Redial Volume AdjustmentCall Forwarding Do Not Disturb Headset Memory ModeTime and Date Call Lists Display ContrastRing Type See also Distinctive Ringing / Call TreatmentContact List Contact ListTo add or edit a contact To search for a particular contactMultiple Keys Per Line Speed DialMultiple Lines To change a Speed Dial assignmentMultiple Call Appearances Shared LinesTo listen to voice messages Voice MailDistinctive Ringing / Call Treatment Tures, Messages*,†Text Messaging Optional FeaturesPhone Reboot To read text messagesTo send a text message Menu , select Features, ConPresence / Status / Buddy Lists Tact ListPresence To view and change Presence settingsSelect Features, Presence Buddy Status To add a contact in the buddy listNo Display, Incorrect Display or Bad Contrast TroubleshootingNo Dial-Tone No RingingNo Audio on Headset No Response from Feature Key PressesDisplay shows Network Link is Down Class B Digital Device or Peripheral Safety and ComplianceInstallation Instructions ModificationsIndustry Canada IC Polycom Limited Warranty and Limitation LiabilityCE and Vcci Mark Exclusions Warranty ExclusiveService Agreements Limitations of LiabilityGoverning Law DisclaimerCopyright Notice Page Polycom, Inc Barber Lane Milpitas, CA
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