Polycom IP 300 manual Multiple Call Appearances, Shared Lines

Page 18

Multiple Call Appearances

Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, there is in an outbound call with Bob Smith. The second figure shows an incoming call from Jim Green. To answer this incoming call, put the

original call on Hold or press the key to access the new call. Soft key labels will be updated on the display with these options:

1.Answer this incoming call.

2.Reject the second incoming call.

3.Forwrd the incoming call to another extension.

Answering the incoming call places the origi- nal on Hold and refreshes the soft key labels as indicated (last figure).

If more than one call appearance is in use, one will appear on the display and the total number will be indicated by a counter at the top right corner of the display. For example, “2/3” indicates that the call on the display is the second one out of a total of three.

A user can also place another outbound call on the same first line. Press Hold during the first call and press NewCall to obtain dial tone for a second call.

Shared Lines

The phone supports shared lines*. If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both.

The shared line icon changes to a moving icon when the line is in use remotely.

Calls on shared lines can be transferred, put on hold, or added to a conference.

*Shared lines are an optional feature configured on the server and may not be sup- ported on your particular system. Contact your system administrator to find out.

15

Image 18
Contents User Guide Contents Modifications Part 15 RulesIntroduction Parts ListHandset & Handset Cord Network / Power Cable Power Adapter Polycom SoundPoint IP 300/301 SIPAC Power Option Installing SoundPoint IP 300/301 SIPConnecting Network and Power Source Power over Ethernet PoE OptionConnecting the Handset and Optional Headset Attaching the BaseFeatures Key Descriptions DescriptionUsing Listen Mode Using SoundPoint IP 300/301 SIPUsing the Handset Using the HeadsetMultiple Calls on Hold Answering a CallCall Hold and Resume Microphone MuteGeneral Key Use Local ConferencingSplitting a Conference Call Timer Transferring a CallEnding a Call Volume Adjustment RedialCall Forwarding Headset Memory Mode Do Not DisturbTime and Date Call Lists Display ContrastRing Type See also Distinctive Ringing / Call TreatmentContact List Contact ListTo add or edit a contact To search for a particular contactMultiple Keys Per Line Speed DialMultiple Lines To change a Speed Dial assignmentMultiple Call Appearances Shared LinesTo listen to voice messages Voice MailDistinctive Ringing / Call Treatment Tures, Messages*,†Text Messaging Optional FeaturesPhone Reboot To read text messagesTo send a text message Menu , select Features, ConPresence / Status / Buddy Lists Tact ListPresence To view and change Presence settingsSelect Features, Presence Buddy Status To add a contact in the buddy listNo Display, Incorrect Display or Bad Contrast TroubleshootingNo Dial-Tone No RingingNo Response from Feature Key Presses No Audio on HeadsetDisplay shows Network Link is Down Class B Digital Device or Peripheral Safety and ComplianceInstallation Instructions ModificationsPolycom Limited Warranty and Limitation Liability Industry Canada ICCE and Vcci Mark Exclusions Warranty ExclusiveService Agreements Limitations of LiabilityDisclaimer Governing LawCopyright Notice Page Polycom, Inc Barber Lane Milpitas, CA
Related manuals
Manual 29 pages 7.22 Kb Manual 28 pages 29.94 Kb