Polycom
manual
Polycom SoundPoint IP 670 Phone User Guide
Troubleshooting
Install
Password
Default paging group
Warranty
Configuring Basic Settings
Access to Screens and Systems
Setting Up Conference Calls
Changing the Backlight Timeout
Adjusting the Volume
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Polycom® SoundPoint IP® 670 Phone User Guide
UC Software 4.0.1
July 2012
1725-12679-001
Rev. D1
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Contents
Polycom SoundPoint IP 670 Phone User Guide
Trademark Information
Following sections are new for this edition
Changes to This Guide
Edition
User Guide for the SoundPoint IP 670 Desktop Phone
Contents
Using the Advanced Features of Your Phone
Using the Basic Features of Your Phone
Troubleshooting Your Phone
Using the SoundPoint IP Color Expansion Module
User Guide for the SoundPoint IP 670 Desktop Phone Viii
Getting Started with Your Phone
Features of your SoundPoint IP 670 phone are
Features of Your Phone
Description
With a single press
Description
Icon Description
Before You Use Your Phone
Using the Navigation Keys
To navigate menus and enter data, use these tips
If you want to Then do this
Information Status
Cleaning the LCD Glass
Remotely with the Polycom Web Configuration Utility
Using the Polycom Web Configuration Utility
You can perform using your phone’s menu system
Registering Your Phone
Factory default password for a User is
User Guide for the SoundPoint IP 670 Desktop Phone
Changing the Appearance of the Time and Date
Configuring Basic Settings
Press
Changing the Display Contrast
Changing the Backlight Intensity
Select Settings Basic Contrast
Select Maximum Intensity
Select Backlight Idle Intensity
Enabling Headset Memory Mode
Changing the Backlight Timeout
Select Settings Basic Backlight Timeout
Select Settings Basic Preferences Headset Headset Memory
Selecting the Correct Headset for Electronic Hookswitch
Select Settings Basic Ring Type
Select Settings Basic Preferences Headset Analog Headset
Selecting the Ring Type
Changing the Audible Ringer
Select Settings Basic Preferences Audible Ringer
Changing the Language
Select Settings Basic Preferences Language
SoundPoint IP 670 phone supports many languages
Changing the Graphic Display Background
Select Settings Basic Preferences Background
Scroll to highlight the background you want
Select Background Prioritize Background
Changing the Soft Key Label Color
Select Settings Basic Preferences Label Color
Reflects your changes
Press the Save soft key to accept your changes
Managing Call Lists
Adjusting the Volume
Muting the Microphone
Managing Contacts
Select Contact Directory
Adding Contacts
Do one of the following
Search for the contact
Select Corporate Directory
Deleting Contacts
Editing Contacts
Placing Calls to Contacts
Searching for Contacts
User Guide for the SoundPoint IP 670 Desktop Phone
Distinguishing Calls
Managing Incoming Calls
Ring type
Are immediately sent to your voice mail
Rejecting Calls
Diverting Calls
System Customizations
Using the Basic Features of Your Phone
Placing Calls
To place a call using the handset
Answering Calls
Duration and destination
Answering When in Another Call
Redialing Numbers
Ending Calls
Placing Calls on Hold
Hosting Conference Calls
Setting Up Conference Calls
Call the first party
Confrnc soft key again
Managing Conference Calls
To manage a conference call
Using the Basic Features of Your Phone
Adding Parties to Conference Calls
Press the New Call soft key
Joining Conferences
Place a call to a new party
After the new party answers, press the Join soft key
Splitting Conference Calls
Transferring Calls
Ending Conference Calls
After you exit the conference
Performing a Consultative Transfer
Forwarding Calls
Static Forwarding
To disable call forwarding
Enabling Do Not Disturb
Press again
Assigning Speed Dial Keys
To assign a new speed dial key
Indicator icon indicates voice mail messages on that line
Using Voice Mail
Mail is saved in a centralized location
Messages are waiting at the message center
Press Settings Advanced
About Your User Password
Locking and Unlocking the Phone
Locking and Unlocking Your Phone
Settings Basic Lock Phone
Press the Lock soft key
Your phone is locked
Calling and Answering from a Locked Phone
Your personal phone settings no longer display
Settings, even as you temporarily change work areas
Passwords are preset at the factory to the numerals
Logging Into Phones
From the home screen, do one of the following
Placing Calls from Phones that are in the Logged Out State
Log in to any phone on your network
Changing Your User Password
User Guide for the SoundPoint IP 670 Desktop Phone
Using Multiple Call Appearances
Using the Advanced Features of Your Phone
User Guide for the SoundPoint IP 670 Desktop Phone
Updating Your Presence Settings
Using Buddy Lists
Select Features Presence My Status
Do one of the following Press
Managing Buddies
Recording a Call
User Guide for the SoundPoint IP 670 Desktop Phone
Available from
Recording Calls
This section includes information on
During a call, press the More soft key
Recording Conferences
Press the Pause soft key Appears when you pause recording
Pausing and Resuming Recording
Playing Back a Recorded Call
Browsing Recorded Calls
Select Features Removable Storage Media Browse Recordings
Playing Back Recorded Calls
Answering a Call While Playing Back Recorded Calls
If you were listening to the file through the headset, press
Broadcasting Messages Using Push-to-Talk and Group Paging
Sending PTT Broadcasts
Push-to-Talk Mode
Press the Talk soft key to select a channel to broadcast on
Receiving PTT Broadcasts
Receiving PTT Broadcasts During Active Calls
Receiving PTT Broadcasts When You’re Not in an Active Call
Ending PTT Broadcasts
Updating Channel Subscriptions
Sending Pages
Group Paging Mode
To send a page, press the Paging soft key
Receiving Pages
Receiving Pages When You’re Not in an Active Call
Receiving Pages During Active Calls
Default paging group
Same volume, until you adjust it
Hear anything. This behavior is similar to a phone call
Handset or press the Headset key, you’ll hear a dial tone
Updating Paging Group Subscriptions
Updating Your Phone’s Configuration
Accessing Features with Your Login Credentials
Restarting Your Phone
User Guide for the SoundPoint IP 670 Desktop Phone
Using the SoundPoint IP Color Expansion Module
Connecting the SoundPoint IP Color Expansion Module
Features of the SoundPoint IP Color Expansion Module are
Features of the SoundPoint IP Color Expansion Module
Adjusting the Backlight Intensity
Adjusting the Display Contrast
Placing Calls
To assign a new speed dial key
Using the Busy Lamp Field
User Guide for the SoundPoint IP 670 Desktop Phone
Troubleshooting Your Phone
Symptom Problem Corrective Action
Power and Startup
Controls
Lines Line Information. From
Access to Screens and Systems
Then select Status Network
Headset Echo Cancellation
Settings Basic Preferences
Audio
Calling
Settings Basic Ring Type
Menu Basic Settings
Preferences Audible Ringer
Contrast on
Displays
Productivity Suite
Testing Phone Hardware
Status Licenses
User Guide for the SoundPoint IP 670 Desktop Phone
Governing Law
Service Agreements
Warranty Exclusive
Polycom Limited Warranty and Limitation Liability
Exclusions
Installation Instructions
Safety and Compliance Part 15 FCC Rules
Class B Digital Device or Peripheral
Modifications
Operating Ambient Temperatures
Safety and Compliance CE and Vcci Mark
Russian Compliance SoundPoint IP
Australia Hearing Aid Compatibility HAC
Use of IP Networks through the Pstn
Echo Cancellation
Use of Voice Compression through the Pstn
Korean Compliance
User Guide SoundPoint IP Safety Notices
End-User License Agreement for Polycom Software
Support Services
Limitation of Liability
Phone
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