Polycom
manual
User Guide for the SoundPoint IP 670 Desktop Phone
Troubleshooting
Install
Password
Default paging group
Warranty
Configuring Basic Settings
Access to Screens and Systems
Setting Up Conference Calls
Changing the Backlight Timeout
Adjusting the Volume
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User Guide for the SoundPoint IP 670 Desktop Phone
4 - 28
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Contents
Polycom SoundPoint IP 670 Phone User Guide
Trademark Information
Changes to This Guide
Following sections are new for this edition
Edition
User Guide for the SoundPoint IP 670 Desktop Phone
Contents
Using the Basic Features of Your Phone
Using the Advanced Features of Your Phone
Using the SoundPoint IP Color Expansion Module
Troubleshooting Your Phone
User Guide for the SoundPoint IP 670 Desktop Phone Viii
Getting Started with Your Phone
Features of Your Phone
Features of your SoundPoint IP 670 phone are
Description
With a single press
Description
Icon Description
To navigate menus and enter data, use these tips
Using the Navigation Keys
Before You Use Your Phone
If you want to Then do this
Cleaning the LCD Glass
Information Status
You can perform using your phone’s menu system
Using the Polycom Web Configuration Utility
Remotely with the Polycom Web Configuration Utility
Registering Your Phone
Factory default password for a User is
User Guide for the SoundPoint IP 670 Desktop Phone
Configuring Basic Settings
Changing the Appearance of the Time and Date
Changing the Display Contrast
Press
Select Settings Basic Contrast
Changing the Backlight Intensity
Select Backlight Idle Intensity
Select Maximum Intensity
Changing the Backlight Timeout
Enabling Headset Memory Mode
Select Settings Basic Backlight Timeout
Selecting the Correct Headset for Electronic Hookswitch
Select Settings Basic Preferences Headset Headset Memory
Select Settings Basic Preferences Headset Analog Headset
Select Settings Basic Ring Type
Selecting the Ring Type
Select Settings Basic Preferences Audible Ringer
Changing the Audible Ringer
Select Settings Basic Preferences Language
Changing the Language
SoundPoint IP 670 phone supports many languages
Scroll to highlight the background you want
Select Settings Basic Preferences Background
Changing the Graphic Display Background
Select Background Prioritize Background
Reflects your changes
Select Settings Basic Preferences Label Color
Changing the Soft Key Label Color
Press the Save soft key to accept your changes
Adjusting the Volume
Managing Call Lists
Muting the Microphone
Managing Contacts
Adding Contacts
Select Contact Directory
Do one of the following
Select Corporate Directory
Search for the contact
Editing Contacts
Deleting Contacts
Placing Calls to Contacts
Searching for Contacts
User Guide for the SoundPoint IP 670 Desktop Phone
Managing Incoming Calls
Distinguishing Calls
Ring type
Rejecting Calls
Are immediately sent to your voice mail
Diverting Calls
System Customizations
Using the Basic Features of Your Phone
Placing Calls
To place a call using the handset
Answering Calls
Duration and destination
Answering When in Another Call
Ending Calls
Redialing Numbers
Placing Calls on Hold
Setting Up Conference Calls
Hosting Conference Calls
Call the first party
Confrnc soft key again
Managing Conference Calls
To manage a conference call
Using the Basic Features of Your Phone
Adding Parties to Conference Calls
Place a call to a new party
Joining Conferences
Press the New Call soft key
After the new party answers, press the Join soft key
Ending Conference Calls
Transferring Calls
Splitting Conference Calls
After you exit the conference
Performing a Consultative Transfer
Forwarding Calls
Static Forwarding
To disable call forwarding
Enabling Do Not Disturb
Assigning Speed Dial Keys
Press again
To assign a new speed dial key
Mail is saved in a centralized location
Using Voice Mail
Indicator icon indicates voice mail messages on that line
Messages are waiting at the message center
About Your User Password
Press Settings Advanced
Locking and Unlocking the Phone
Press the Lock soft key
Settings Basic Lock Phone
Locking and Unlocking Your Phone
Your phone is locked
Calling and Answering from a Locked Phone
Passwords are preset at the factory to the numerals
Settings, even as you temporarily change work areas
Your personal phone settings no longer display
Logging Into Phones
From the home screen, do one of the following
Placing Calls from Phones that are in the Logged Out State
Changing Your User Password
Log in to any phone on your network
User Guide for the SoundPoint IP 670 Desktop Phone
Using the Advanced Features of Your Phone
Using Multiple Call Appearances
User Guide for the SoundPoint IP 670 Desktop Phone
Select Features Presence My Status
Using Buddy Lists
Updating Your Presence Settings
Do one of the following Press
Managing Buddies
Recording a Call
User Guide for the SoundPoint IP 670 Desktop Phone
This section includes information on
Recording Calls
Available from
During a call, press the More soft key
Recording Conferences
Pausing and Resuming Recording
Press the Pause soft key Appears when you pause recording
Playing Back a Recorded Call
Select Features Removable Storage Media Browse Recordings
Browsing Recorded Calls
Playing Back Recorded Calls
Answering a Call While Playing Back Recorded Calls
Broadcasting Messages Using Push-to-Talk and Group Paging
If you were listening to the file through the headset, press
Push-to-Talk Mode
Sending PTT Broadcasts
Press the Talk soft key to select a channel to broadcast on
Receiving PTT Broadcasts
Receiving PTT Broadcasts When You’re Not in an Active Call
Receiving PTT Broadcasts During Active Calls
Ending PTT Broadcasts
Updating Channel Subscriptions
Group Paging Mode
Sending Pages
To send a page, press the Paging soft key
Receiving Pages When You’re Not in an Active Call
Receiving Pages
Receiving Pages During Active Calls
Hear anything. This behavior is similar to a phone call
Same volume, until you adjust it
Default paging group
Handset or press the Headset key, you’ll hear a dial tone
Updating Paging Group Subscriptions
Accessing Features with Your Login Credentials
Updating Your Phone’s Configuration
Restarting Your Phone
User Guide for the SoundPoint IP 670 Desktop Phone
Using the SoundPoint IP Color Expansion Module
Connecting the SoundPoint IP Color Expansion Module
Features of the SoundPoint IP Color Expansion Module
Features of the SoundPoint IP Color Expansion Module are
Adjusting the Display Contrast
Adjusting the Backlight Intensity
Placing Calls
To assign a new speed dial key
Using the Busy Lamp Field
User Guide for the SoundPoint IP 670 Desktop Phone
Troubleshooting Your Phone
Power and Startup
Symptom Problem Corrective Action
Controls
Access to Screens and Systems
Lines Line Information. From
Then select Status Network
Audio
Settings Basic Preferences
Headset Echo Cancellation
Calling
Menu Basic Settings
Settings Basic Ring Type
Preferences Audible Ringer
Displays
Contrast on
Testing Phone Hardware
Productivity Suite
Status Licenses
User Guide for the SoundPoint IP 670 Desktop Phone
Service Agreements
Governing Law
Polycom Limited Warranty and Limitation Liability
Warranty Exclusive
Exclusions
Class B Digital Device or Peripheral
Safety and Compliance Part 15 FCC Rules
Installation Instructions
Modifications
Russian Compliance SoundPoint IP
Safety and Compliance CE and Vcci Mark
Operating Ambient Temperatures
Australia Hearing Aid Compatibility HAC
Use of Voice Compression through the Pstn
Echo Cancellation
Use of IP Networks through the Pstn
Korean Compliance
User Guide SoundPoint IP Safety Notices
End-User License Agreement for Polycom Software
Support Services
Limitation of Liability
Miscellaneous
Phone
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