Polycom 500D, 550D installation instructions Case of Difficulty

Page 16

In Case of Difficulty

No Dial Tone

▼Check that all connections are correct and tight.

▼Confirm that you are connected to a Meridian digital voice jack.

▼Disconnect and reconnect all cables in order as described in the installation instructions.

The SoundStation Premier 500D/550D Console Does Not Ring

▼Ringer volume is set at OFF. Reset according to instructions.

Short Silences, Echoes, or Clipped Speech

▼Do not move the SoundStation Premier 500D/550D console while it is in use.

▼Keep your hands away from the console during calls.

▼Keep papers, cups, coffee pots, etc., away from the console.

▼At the beginning of a call, let someone at each location speak in turn for a few moments, to enable the system to adapt to its environment.

▼The other party may be using lower-quality equipment or a half-duplex conference bridge, in which case there may be little you can do to improve performance.

▼Try calling again to see if another line provides a better connection.

SoundStation Premier Installation Instructions and User's Guide

Muffled or “In a Well” Reception

▼ Speak closer to the console so the

▼ Add more sound absorbency to the

microphones can pick up your speech.

room.

 

 

Excessive Noise

 

▼ Close conference room doors.

▼ Try calling again to see if another line

▼ Noisy equipment, such as a computer or

provides a better connection.

 

fan, may make it difficult for you to hear

 

the other party. Both parties should turn

 

off any noisy equipment.

 

 

 

Physical Damage

 

▼ If physical damage is severe enough

500D/550D immediately. Do not

that the internal parts become visible,

reconnect it to the network until the

disconnect the SoundStation Premier

equipment has been repaired.

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Contents Page Reverse Engineering of the Product is Prohibited Important Safety Instructions Page Table of Contents Page Chapter Checklist of Parts IntroductionSystem Compatability Installing SoundStation Premier 500D/550DTo Ensure Better Performance SoundStation Premier 500D/550D Console Display will return to its previous mode To Adjust Tone Volume and Speaker Volume To Place a Phone CallTo Answer a Call To Place the Call On HoldUsing an Optional Lapel Mic or Recording Device To Transfer a CallTo Mute the Microphone To Redial the Last Phone Number CalledUsing the Meridian Phone To Establish a ConferenceCalls Answered On the Meridian Phone Conferences Established On the Meridian PhoneUsing Extended Microphones With 550D Mute Initiated By the Meridian PhoneCase of Difficulty Maintenance ServicePage Specifications Warranty Information Specifications Interface ModuleLimited Warranty Limited Warranty and Limitation of LiabilityExclusions Disclaimer Service AgreementsGoverning Laws FCC Rules Canadian Department of Communications NoticeEMC Class a ITE CE Mark LVD and EMC DirectivePage Page Page Page Don’t forget to mail in your Owner Registration Card
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550D, 500D specifications

The Polycom 550D and 500D are advanced desktop voice communication solutions designed primarily for business environments, enabling users to communicate effectively and efficiently. These models are part of the Polycom SoundPoint IP Series, known for their exceptional audio quality and robust features.

The Polycom 550D is a high-performance phone equipped with a large backlit graphical display, providing users with easy access to call information and contact directories. It supports up to 12 lines, allowing for multiple simultaneous calls. The phone's enhanced features include HD Voice technology, which delivers crystal-clear audio, making conversations more natural. This model also features a USB port, enabling flexible connectivity options and supporting a wide range of applications, such as Bluetooth or multimedia playback.

In contrast, the Polycom 500D is a compact yet powerful option suitable for smaller teams or individuals. While it supports fewer lines, the 500D maintains the same exceptional audio quality that the 550D is known for. The user interface is intuitive, with a simplified graphical display that streamlines access to essential functions. Users can take advantage of the one-touch access to their contacts and call history, making it easier to manage communications throughout the day.

Both models incorporate Polycom's Acoustic Fence and NoiseBlock technologies, which minimize background noise and ensure that conversations remain clear and distraction-free. This feature is particularly beneficial in noisy office environments, enabling users to maintain focus during calls without interruptions.

Furthermore, the Polycom 550D and 500D support various VoIP protocols, ensuring compatibility with a wide array of IP PBX systems and unified communications platforms. They offer advanced security features, including encryption options, which help protect sensitive communications from unauthorized access.

In terms of connectivity, both phones come equipped with Gigabit Ethernet ports, providing high-speed network access. This is essential for organizations looking to future-proof their communication infrastructure and support bandwidth-intensive applications.

In summary, the Polycom 550D and 500D are highly capable IP phones designed for professional use. With their emphasis on superior audio quality, user-friendly interfaces, and advanced features, these models cater to the needs of modern businesses seeking efficient and reliable communication solutions. Whether for a bustling office or a dedicated workspace, Polycom's offerings are a testament to innovation in telecommunication technology.
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