Polycom 500D, 550D installation instructions Case of Difficulty

Page 16

In Case of Difficulty

No Dial Tone

Check that all connections are correct and tight.

Confirm that you are connected to a Meridian digital voice jack.

Disconnect and reconnect all cables in order as described in the installation instructions.

The SoundStation Premier 500D/550D Console Does Not Ring

Ringer volume is set at OFF. Reset according to instructions.

Short Silences, Echoes, or Clipped Speech

Do not move the SoundStation Premier 500D/550D console while it is in use.

Keep your hands away from the console during calls.

Keep papers, cups, coffee pots, etc., away from the console.

At the beginning of a call, let someone at each location speak in turn for a few moments, to enable the system to adapt to its environment.

The other party may be using lower-quality equipment or a half-duplex conference bridge, in which case there may be little you can do to improve performance.

Try calling again to see if another line provides a better connection.

SoundStation Premier Installation Instructions and User's Guide

Muffled or “In a Well” Reception

Speak closer to the console so the

Add more sound absorbency to the

microphones can pick up your speech.

room.

 

 

Excessive Noise

 

Close conference room doors.

Try calling again to see if another line

Noisy equipment, such as a computer or

provides a better connection.

 

fan, may make it difficult for you to hear

 

the other party. Both parties should turn

 

off any noisy equipment.

 

 

 

Physical Damage

 

If physical damage is severe enough

500D/550D immediately. Do not

that the internal parts become visible,

reconnect it to the network until the

disconnect the SoundStation Premier

equipment has been repaired.

10

Image 16 Contents
Page Reverse Engineering of the Product is Prohibited Important Safety Instructions Page Table of Contents Page Chapter Checklist of Parts IntroductionSystem Compatability Installing SoundStation Premier 500D/550DTo Ensure Better Performance SoundStation Premier 500D/550D Console Display will return to its previous mode To Adjust Tone Volume and Speaker Volume To Place a Phone CallTo Answer a Call To Place the Call On HoldUsing an Optional Lapel Mic or Recording Device To Transfer a CallTo Mute the Microphone To Redial the Last Phone Number CalledUsing the Meridian Phone To Establish a ConferenceCalls Answered On the Meridian Phone Conferences Established On the Meridian PhoneUsing Extended Microphones With 550D Mute Initiated By the Meridian PhoneCase of Difficulty Maintenance ServicePage Specifications Warranty Information Specifications Interface ModuleLimited Warranty Limited Warranty and Limitation of LiabilityExclusions Disclaimer Service AgreementsGoverning Laws FCC Rules Canadian Department of Communications NoticeEMC Class a ITE CE Mark LVD and EMC DirectivePage Page Page Page Don’t forget to mail in your Owner Registration Card
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