Polycom 550D, 500D Limited Warranty and Limitation of Liability, Exclusions

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Limited Warranty and Limitation of Liability

Limited Warranty

Polycom warrants to the end user

(“Customer”) that this product will be free from defects in workmanship and materials, under normal use and service, for three years from the date of purchase from Polycom or its authorized reseller.

Polycom’s sole obligation under this express warranty shall be, at Polycom’s option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, Polycom may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom

warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer.

Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be shipped to Customer, at Polycom’s expense, not later than thirty

(30)days after Polycom receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer.

Exclusions

Polycom will not be liable under this limited warranty if its testing

and examination disclose that the alleged defect or malfunction in the product does not exist or results from:

▼Failure to follow Polycom’s installation, operation, or maintenance instructions.

▼Unauthorized product modification or alteration.

▼Unauthorized use of common carrier communication services accessed through the product.

▼Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control; or

▼Acts of third parties, acts of God, accident, fire, lighting, power surges or outages, or other hazards.

WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION

OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.

SoundStation Premier Installation Instructions and User's Guide

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Contents Page Reverse Engineering of the Product is Prohibited Important Safety Instructions Page Table of Contents Page Chapter Introduction Checklist of PartsInstalling SoundStation Premier 500D/550D System CompatabilityTo Ensure Better Performance SoundStation Premier 500D/550D Console Display will return to its previous mode To Place a Phone Call To Adjust Tone Volume and Speaker VolumeTo Answer a Call To Place the Call On HoldTo Transfer a Call Using an Optional Lapel Mic or Recording DeviceTo Mute the Microphone To Redial the Last Phone Number CalledTo Establish a Conference Using the Meridian PhoneCalls Answered On the Meridian Phone Conferences Established On the Meridian PhoneMute Initiated By the Meridian Phone Using Extended Microphones With 550DCase of Difficulty Service MaintenancePage Specifications Warranty Information Interface Module SpecificationsLimited Warranty and Limitation of Liability Limited WarrantyExclusions Service Agreements DisclaimerGoverning Laws Canadian Department of Communications Notice FCC RulesEMC Class a ITE CE Mark LVD and EMC DirectivePage Page Page Page Don’t forget to mail in your Owner Registration Card
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550D, 500D specifications

The Polycom 550D and 500D are advanced desktop voice communication solutions designed primarily for business environments, enabling users to communicate effectively and efficiently. These models are part of the Polycom SoundPoint IP Series, known for their exceptional audio quality and robust features.

The Polycom 550D is a high-performance phone equipped with a large backlit graphical display, providing users with easy access to call information and contact directories. It supports up to 12 lines, allowing for multiple simultaneous calls. The phone's enhanced features include HD Voice technology, which delivers crystal-clear audio, making conversations more natural. This model also features a USB port, enabling flexible connectivity options and supporting a wide range of applications, such as Bluetooth or multimedia playback.

In contrast, the Polycom 500D is a compact yet powerful option suitable for smaller teams or individuals. While it supports fewer lines, the 500D maintains the same exceptional audio quality that the 550D is known for. The user interface is intuitive, with a simplified graphical display that streamlines access to essential functions. Users can take advantage of the one-touch access to their contacts and call history, making it easier to manage communications throughout the day.

Both models incorporate Polycom's Acoustic Fence and NoiseBlock technologies, which minimize background noise and ensure that conversations remain clear and distraction-free. This feature is particularly beneficial in noisy office environments, enabling users to maintain focus during calls without interruptions.

Furthermore, the Polycom 550D and 500D support various VoIP protocols, ensuring compatibility with a wide array of IP PBX systems and unified communications platforms. They offer advanced security features, including encryption options, which help protect sensitive communications from unauthorized access.

In terms of connectivity, both phones come equipped with Gigabit Ethernet ports, providing high-speed network access. This is essential for organizations looking to future-proof their communication infrastructure and support bandwidth-intensive applications.

In summary, the Polycom 550D and 500D are highly capable IP phones designed for professional use. With their emphasis on superior audio quality, user-friendly interfaces, and advanced features, these models cater to the needs of modern businesses seeking efficient and reliable communication solutions. Whether for a bustling office or a dedicated workspace, Polycom's offerings are a testament to innovation in telecommunication technology.
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