Polycom 14158600-HD manual General Information, Troubleshooting, Error information

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Polycom Kirk 5020-5040 User Guide	Troubleshooting

General Information

Troubleshooting

The handset freezes.

áRemove and replace battery pack. Press left softkey to turn on the handset.

The handset does not ring.

áCheck whether Silent mode is turned On.

The handset cannot find a system ID at Create Login.

áCheck whether the system is set to allow subscriptions.

The handset cannot subscribe even if system ID has been found.

áCheck if Authentication Code is necessary.

Not possible to turn on the handset.

áCheck if battery is connected. If yes, charge the battery.

The handset turns off when receiving a call and going off-hook.

áCharge the battery. If still a problem change the battery as it might be defective.

Information

Error information

Improper function of the handset might be related to the infrastructure to which the handset is connected to.

Before declaring a handset for repair be sure that the main system is operating properly.

68	Polycom, Inc.

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Contents Polycom Kirk 5020-5040 User Guide USA Contents Settings Phone BookCall Register MessagesGeneral Information Polycom Kirk 5020-5040 User Guide Getting Started Handset InformationLocation Type Part Number Battery InformationCharger Information Removing the Battery Protection Strip Installing BatteryCharging Battery Battery Capacity Battery Disposal About Your 5020 / 5040 Handset Right Softkey Left Softkey On hook idleOff hook active Handset Display Status Icons 4Handset Icons Navigating Handset Display BacklightEntering Main Menu Scrolling in MenusConfirming Choices Navigating CursorAdjusting Volumes ShortcutsReturning to Previous Menu Leaving MenusTo use a shortcut To remove a shortcutAdjusting Speaker Volume Basic Handset OptionsTurning Handset On/Off Locking KeypadTo lock/unlock keypad Making Calls Off Hook Dialling Dial DirectlyOn Hook Dialling Pre-Dial Dial from Phone BookDial from Call List Dial from Call RegisterTo dial from call list To dial from call registerRedial Speed DialAnswering Calls Auto AnswerMute a Call Reject a CallReplying to messages To view, reply and listen to your messagesDuring Calls Turning Loadspeaker On/OffEntering Phone Book To turn loadspeaker on/offUsing the Menu Description of MenusList of Menu Functions External ServicesMSF Function Polycom Kirk 5020-5040 User Guide Using the Alphanumeric Keyboard Phone BookManaging an Existing Contact Finding Contact in Phone BookDialing Contact from Phone Book Editing Name/NumberScroll to Edit name/number and press Select Adding New NumberPress Details Adding to Speed DialScroll to Add to speed dial and press Select Deleting NumberDeleting Speed Dial Scroll to Speed dial number and press SelectDeleting Contact Scroll to Delete name/number and press SelectAdding New Contact Scroll to Add name/number and press SelectCall Register Incoming CallsViewing List of Incoming Calls Adding an Incoming Call to Phone BookPress Options and scroll to Delete from list Outgoing CallsScroll to Add to phone book and press Select Missed Calls Press Options Scroll to Add to phone book and press SelectDeleting an Outgoing Call from List Viewing List of Missed CallsDelete Deleting a Missed Call from ListDeleting All Incoming Calls Deleting All Outgoing CallsDeleting All Missed Calls Deleting All Calls from All ListsMessages Writing and Sending a New MessageSaving a New Message as a Template Clearing Text FieldSaving a New Message in Outbox Sending Messages Using Templates Saving a Received Message as a TemplateTo use a template in a message Press OptionsReading a Message Reading a Long MessagePress Select To read the long messageReplying a Message Reading a Short MessageReading a Call Back Message Forwarding a Message Reply Using a TemplateReply in Continuation of Original Text Resending a Message Erasing a Single TemplateErasing a Single Message Erase All Read Messages from InboxErase All Messages from Inbox Erase All Messages from OutboxErase All Messages Status SilentHeadset Auto AnswerBattery VolumeTo check remaining battery capacity Ringing ToneSettings Ringing VolumeTo adjust the volume of the ring tone To choose a new ring toneAlerting Volume To adjust alerting volumeScroll to Alerting volume and press Select VibratorSilent Mode Changing Settings of Silent ModeTo turn silent mode on/off To change settings of silent modeSetting Backlight at Dimmed Adjusting Backlight DelayBacklight To turn auto key lock on/offChanging Settings of Auto Answer To change settings of auto answerChanging Settings of Out of Range To change the settingsOut of Range To turn out of range on/offBluetooth only Kirk Activate Bluetooth FunctionPair Wireless Headset with the Handset Deactivate BluetoothActivate Bluetooth Again Disconnect Wirelees HeadsetConnect Wireless Headset again Remove Wireless Headset from the Device ListAuto Connect Wireless Headset VolumeSwitch Between Wireless Headset and Handset Advanced Last Number RedialLanguage Any Key AnswerLogin Scroll to Headset Volume and press ChangeLong Key Scroll to Alert on or Alert off and press ChangeRemoving a Login Creating a LoginSelecting Login Automatically Time & DateChoose Time Format Set TimeChoose Date Format Set DateTroubleshooting Error informationHandset cannot find a system ID at Create Login General InformationTechnical Specification Important Safety Instructions and Product InformationSize and weight Temperature and air pressureIntrinsic safety Exposure to sunlight, heat and moisturePolycom Kirk 5020-5040 User Guide General Information International Regulatory and Product Information Kirk 5020 / 5040 handset Συμμορφωνεται Προσ ΤΙΣ Gebruik dit draadloos netwerkapparaat alleen in de Buurt van onbeschermde ontstekers of in eenImportant Safety Instructions Non utilizzare la periferica di rete senza filiIntrinsic safety Battery Precautions Polycom Kirk 5020-5040 User Guide Information Polycom Product Warranty Statement Polycom Kirk 5020-5040 User Guide Information END-USER License Agreement for Polycom Software Grant of License Support Services Warranty and Warranty Exclusions Disclaimer Polycom Kirk 5020-5040 User Guide Information Polycom Headquarters

14158600-HD specifications

The Polycom 14158600-HD is a cutting-edge communication device designed for high-definition video conferencing. As part of the Polycom line of products, it exemplifies the brand’s commitment to quality and innovation in remote collaboration technology.

This model integrates a range of advanced features that facilitate seamless communication and enhance the user experience. One of its standout characteristics is the high-definition video and audio quality it delivers. With support for 1080p video resolution, the Polycom 14158600-HD ensures that participants experience clear and detailed visuals during meetings. This capability is critical for effective communication, especially in professional settings where visual cues are essential.

Additionally, the device incorporates Polycom's renowned Acoustic Clarity Technology, which provides exceptional audio clarity. This technology reduces background noise and ensures that voices are transmitted with remarkable clarity. This feature is particularly beneficial in minimizing distractions during meetings, allowing participants to focus on the discussion instead of struggling to hear or understand each other.

The Polycom 14158600-HD also supports various video standards and protocols, ensuring broad compatibility with different video conferencing systems. This versatility is an important consideration for organizations that use multiple communication platforms, as it allows for easy integration into existing infrastructures.

Another key aspect of the device is its ease of use. With an intuitive interface and straightforward setup processes, even those with minimal technical expertise can navigate the system effectively. The streamlined design ensures that users can initiate and manage video calls with minimal hassle, promoting a productive meeting environment.

In terms of connectivity, the Polycom 14158600-HD is equipped with numerous ports, including HDMI and USB options, which provide flexibility in connecting various peripherals and display devices. This versatility is essential for enhanced collaborations and presentations during meetings.

Lastly, the device has a sleek, contemporary design that fits well in any office environment. This aesthetic appeal is complemented by robust construction, ensuring that the device is not only efficient but also durable.

In summary, the Polycom 14158600-HD stands out as a premium choice for organizations seeking to enhance their video conferencing capabilities. Its high-definition quality, superior audio technology, compatibility with various systems, user-friendly interface, connectivity options, and stylish design all contribute to a powerful communication tool that can significantly improve remote collaboration.