Polycom CX500 manual To consult with a contact before transferring a call

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Polycom® CX500/600/3000 IP Phone User Guide

To consult with a contact before transferring a call:

1 From the In Call screen, select Menu > Consult then Transfer To.

2Enter a number or select a contact and select Call.

3After you speak with the person you’re transferring the call to, select Complete Transfer.

To transfer a call to a mobile phone:

»From the In Call screen, select Menu, and then select Transfer to Mobile Phone.

You can also transfer calls to a parking lot that places the call on hold on the Lync server. Calls transferred to the parking lot are given a retrieval number that any contact can use to retrieve the call from the parking lot. Transferring calls to the parking lot enables you to remove the call from your line so you can make additional calls or resume a held call.

To transfer a call to a Parking Lot:

1 From the In Call screen, select Menu > Transfer to Parking Lot.

Polycom, Inc.

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Contents Polycom CX500/CX600/CX3000 IP Phone Patent Information Trademark InformationContents Sign Into Your Phone Use the Polycom CX500/600/3000 IP Phones Lync Phone EditionTo sign in using Microsoft Lync Sign In Using Microsoft LyncMake a Call To sign in on your phone using a PINTo call from the Contacts screen on your phone To call by searching for a contact using the keypadTo call from Microsoft Lync on your computer Use Call ControlsConnect your phone to your computer to receive audio To mute the audio of participants in a conference call Manage Incoming CallsTo manage an incoming call To switch between calls To answer an incoming when you’re in an active callMicrosoft Lync CU 7 update required for Music on Hold Manage Multiple CallsTo end a call To make a new call and place the active call on holdTransfer a Call Initiate a Conference CallTo initiate a conference call To transfer a call directly to a contactTo transfer a call to a mobile phone To consult with a contact before transferring a callTo transfer a call to a Parking Lot To view a contact card View a Contact CardTo change your status Change Your StatusTo view your call logs View Call LogsJoin a Meeting from the Calendar Check Voice MailTo check your voicemail Joining Lync meetings on your phoneTo join a meeting Access Phone Settings and HelpTo access the Settings menu Reset Your PhoneTo access the general Help for the phone To access context-sensitive Help for a specific screenGoverning Law Service AgreementsLimitations of Liability Warranty Exclusive Polycom Limited Warranty and Limitation LiabilityExclusions Installation Instructions Safety and Compliance Part 15 FCC RulesClass B Digital Device or Peripheral ModificationsNew Zealand Telepermit Safety and CompliancePTC General Warning Brazil

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