TABLE OF CONTENTS
1. | CISCO 7941 HANDSET | 3 | |
| 1.1 | PLACING A CALL | 3 |
| 1.2 | RECEIVING A CALL | 3 |
| 1.3 | HOLD | 3 |
| 1.4 | MUTE | 3 |
| 1.5 | THREE WAY CONFERENCING | 4 |
| 1.6 | TRANSFERRING A CALL | 4 |
| 1.7 | VOICE MAIL | 4 |
| 1.8 | FORWARDING CALLS: TURN ON | 4 |
| 1.9 | FORWARDING CALLS: TURN OFF | 4 |
2. | POLYCOM 430 HANDSET | 5 | |
| 1.10 | HANDSET QUICK REFERENCE | 5 |
| 1.11 | PLACING A CALL | 5 |
| 1.12 | RECEIVING A CALL | 6 |
| 1.13 | HOLD | 6 |
| 1.14 | MUTE | 6 |
| 1.15 | THREE WAY CONFERENCING | 6 |
| 1.16 | SPLITTING A CONFERENCE | 6 |
| 1.17 | TRANSFERRING A CALL | 6 |
| 1.18 | VOICE MAIL | 6 |
| 1.19 | FORWARDING CALLS: TURN ON | 7 |
| 1.20 | FORWARDING CALLS: TURN OFF | 7 |
3. | POLYCOM 601 HANDSET | 8 | |
| 3.1. | HANDSET QUICK REFERENCE | 8 |
| 3.2. | PLACING A CALL | 8 |
| 3.3. | RECEIVING A CALL | 9 |
| 3.4. | HOLD | 9 |
| 3.5. | MUTE | 9 |
| 3.6. | THREE WAY CONFERENCING | 9 |
| 3.7. | SPLITTING A CONFERENCE | 9 |
| 3.8. | TRANSFERRING A CALL | 9 |
| 3.9. | VOICE MAIL | 10 |
| 3.10. | FORWARDING CALLS: TURN ON | 10 |
| 3.11. | FORWARDING CALLS: TURN OFF | 10 |
4. | TOOLBAR | 11 | |
| 4.1. | TOOLBAR QUICK REFERENCE | 11 |
| 4.2. | PLACING A CALL USING THE DIAL NUMBER BOX | 12 |
| 4.3. | PLACING A CALL FROM YOUR OUTLOOK CONTACTS | 12 |
| 4.4. | RECEIVING A CALL | 12 |
| 4.5. | CALL FORWARDING ALWAYS | 13 |
| 4.6. | CALL FORWARDING NO ANSWER | 13 |
| 4.7. | CALL FORWARDING BUSY | 14 |
| 4.8. | DO NOT DISTURB | 14 |
| 4.9. | WEB EXPRESS | 14 |
| 4.10. | COMMPILOT EXPRESS: NONE | 15 |
| 4.11. | COMMPILOT EXPRESS: AVAILABLE IN OFFICE | 15 |
| 4.12. | COMMPILOT EXPRESS: OUT OF OFFICE | 15 |
| 4.13. | COMMPILOT EXPRESS: BUSY | 16 |
| 4.14. | COMMPILOT EXPRESS: UNAVAILABLE | 16 |
| 4.15. | SIMULTANEOUS RINGING | 17 |
| 4.16. | AUTOMATIC CALLBACK | 17 |
| 4.17. | REMOTE OFFICE | 17 |
| 4.18. | VOICE MANAGEMENT | 17 |
| 4.19. | TOOLBAR LINKS | 18 |
5. | TELOPORTAL | 18 | |
| 5.1. | LOGGING IN | 19 |
| 5.2. | EDITING YOUR PASSWORD | 19 |
| 5.3. | CALL FORWARDING ALWAYS: TURN FORWARDING ON | 20 |
| 5.4. | CALL FORWARDING ALWAYS: TURN FORWARDING OFF | 21 |
| 5.5. | CALL FORWARDING BUSY: TURN FORWARDING ON | 21 |
| 5.6. | CALL FORWARDING BUSY: TURN FORWARDING OFF | 22 |
| 5.7. | CALL FORWARDING NO ANSWER: TURN FORWARDING ON | 22 |
| 5.8. | CALL FORWARDING NO ANSWER: TURN FORWARDING OFF | 23 |
| 5.9. | FEATURE ACCESS CODES SECTION | 23 |
6. | ADDITIONAL TELOVATIONS INFORMATION | 24 | |
| 6.1. | TELOVATIONS | 25 |
| 6.2. | ONLINE BILLING | 25 |
www.telovations.com | 2 |