Philips CD1551B manual Connection Handset does not switch on, Handset does not charge

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12Frequently asked questions

www.philips.com/support

In this chapter, you will find the most frequently asked questions and answers about your phone.

Connection

The handset does not switch on!

•Charge the batteries: Put the handset on the base station to charge. After a few moments, the phone will switch on.

The handset does not charge!

• Check charger connections.

icon is not blinking during charge!

•Battery is full: There is no need to charge the battery.

•Bad battery contact: Adjust the handset slightly.

•Dirty contact: Clean the batteries contact with a cloth moistened with alcohol.

Communication is lost during a call!

•Charge the battery

•Move closer to the base station.

The phone is "Out of range"!

• Move closer to the base station.

Set-up

SEARCHING... is displayed on handset and icon is blinking!

•Move closer to the base station.

•Make sure that your base station is on.

•Reset your unit and restart handset registration.

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Sound

Handset does not ring!

Check that the RING VOLUME is not set to RINGER OFF, and make sure icon is not displayed on the screen (see “Set the ring volume” on chapter 7.2.1).

Caller does not hear me! Microphone may be muted: During a call, press M.

There’s no dialling tone!

•No power: Check the connections.

•Batteries are empty: Charge the batteries.

•Move closer to the base station.

•Wrong line cable used: Use the line cable provided.

•Line adaptor is required: Connect the line adaptor to the line cord.

Caller does not hear me clearly!

•Move closer to the base station.

•Move the base station at least one metre away from any electronic appliances.

Frequent noise interference on my radio or television!

•Move the base station as far away as possible from the electrical appliances.

Frequently asked questions

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Contents US-EN Telephone answering machine Page Table of contents Clock and Alarm Advanced settingsSet the answer mode Technical data Frequently asked Questions42 IndexSafety information Safety informationEquipment Approval Information Notification to the Local Telephone CompanyPage FCC RF Radiation Exposure Statement Receiving antenna is connectedHearing Aid Compatibility HAC Power requirements AppropriateConformity Electric, Magnetic Electromagnetic Fields EMF Service Centers US service center Your phone Congratulations on your purchase and welcome to PhilipsOverview of your phone Earpiece OK key Back/Clear key cNavigation keys Talk key rMicrophone Battery door Loudspeaker Ringer off key #Mute key M Call transfer/Intercom keyiDisplays when in menu mode to confirm your selection Display icons Status barKey Back keyOverview of the base station Earpiece Volume keys + LED indicator around the Play Stop keyOn/Off key o Delete key fGetting started Connect the base stationCharge battery Install your phoneInstall battery Battery icon on the display Blinks during charge TipMenu structure Change PIN Using your phone Answer a call Call is establishedHandsfree answering Handset loudspeaker is activatedUse more of your phone Using your phonebook Access phonebookStore a contact Phonebook Modify a phonebook entryDirect access memory 6.1 Add/edit direct access Memory6.2 Delete direct access Memory Delete a phonebook entryUsing the redial list Access redial listUsing the call log Save a redial number into PhonebookAccess call list Consulting the call listSave call list entry into the phonebook Delete a call list entryUsing the intercom Intercom another handsetTransfer an external call to another handset Answer an external call During intercomAll the registered handsets start to ring Handset locatingPress Vkey on the base station Personal settings Handset Tones Set the ring volumeTo Personal SET and press Set the tones melodyActivate/deactivate auto hang-up Personal settingsChange the display language Clock and Alarm Set alarm tone Clock and AlarmScroll to Melody 1, Melody Or Melody 3 and press OK to ConfirmAdvanced settings Change Master PINRegistration During 5sReset unit Advanced settingsTo Advanced SET and press Set area codeSet first ring Change the dial modeChange flash time Default settings Telephone answering machine TAM 10.1.2 Playback of new messages via handset Playback of old messages via handsetDelete all messages To Answer MachineRecord your personalised outgoing message OGM Answer mode is set Answering machine settings Ring delayRemote control access Activate/deactivate remote accessControlling the answering machine from An external call Set voice languageTo Answer Machine and press Current selected language is highlightedTechnical data Power consumption at idle mode around 800mWProgressive LCD backlight Colour of the LCD backlight is AmberConnection Handset does not switch on Handset does not chargeIcon is not blinking during charge Communication is lost during a callCannot change the settings of my voice mail Handset warms up when making a long callMy handset keeps going into idle mode Remote control access does not workIndex Page Page PrintedinChina