Philips CD1551B manual Cannot change the settings of my voice mail, Caller number is not displayed

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I cannot change the settings of my voice mail

Operator voice mail is managed by your operator and not the phone itself. Please contact your operator should you want to change the settings.

Product behaviour

Keypad does not work!

Unlock your keypad: Long press *in idle mode.

The handset warms up when making a long call!

This is a normal behavior. The handset consumes energy while calling.

The handset cannot be registered to the base station!

Maximum number of handsets (4) has been reached. To register a new handset, unregister an existing handset.

Remove and replace the handset batteries.

Try again by disconnecting and connecting the base station power supply and follow the procedure to register a handset (see “Registration” on chapter 9.2).

Caller number is not displayed!

Service is not activated: Check your subscription with your network operator.

My handset keeps going into idle mode!

If there are no key presses for 15 seconds, the handset will automatically return to idle mode. It will also return to

idle mode automatically when you place the handset back on the base station.

Phonebook entry cannot be stored and MEMORY FULL is displayed!

Delete an entry to free memory before saving your contact again.

The Master PIN code is wrong!

The default master PIN is 0000.

Reset the handset to revert to the default master PIN code if it has been changed before (see “Reset unit” on chapter 9.4).

The answering machine does not record messages!

Memory is full: Delete your old messages.

The ANSWER ONLY mode has been activated. Deactivate ANSWER ONLY and activate ANSWER & REC mode (see “Set the answer mode” on chapter 10.5).

Remote control access does not work!

Activate Remote Control Access (see “Remote control access” on chapter 10.6.2).

The phone hangs up during remote access!

You have taken more than 4 seconds to enter the Master PIN code. Enter the code again within 4 seconds.

Answering machine stops before the recording is finished!

• Memory is full: Delete your old messages.

Frequently asked questions

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Contents US-EN Telephone answering machine Page Table of contents Advanced settings Clock and AlarmSet the answer mode Technical data Frequently asked Questions42 IndexSafety information Safety informationEquipment Approval Information Notification to the Local Telephone CompanyPage Receiving antenna is connected Hearing Aid Compatibility HACFCC RF Radiation Exposure Statement Appropriate Power requirementsConformity Electric, Magnetic Electromagnetic Fields EMF Service Centers US service center Congratulations on your purchase and welcome to Philips Your phoneBack/Clear key c Overview of your phone Earpiece OK keyNavigation keys Talk key rRinger off key # Microphone Battery door LoudspeakerMute key M Call transfer/Intercom keyiDisplay icons Status bar Displays when in menu mode to confirm your selectionKey Back keyLED indicator around the Play Stop key Overview of the base station Earpiece Volume keys +On/Off key o Delete key fConnect the base station Getting startedInstall your phone Install batteryCharge battery Tip Battery icon on the display Blinks during chargeMenu structure Change PIN Using your phone Call is established Answer a callHandsfree answering Handset loudspeaker is activatedUse more of your phone Access phonebook Using your phonebookStore a contact Phonebook Modify a phonebook entry6.1 Add/edit direct access Memory Direct access memory6.2 Delete direct access Memory Delete a phonebook entryAccess redial list Using the redial listUsing the call log Save a redial number into PhonebookConsulting the call list Access call listSave call list entry into the phonebook Delete a call list entryIntercom another handset Using the intercomTransfer an external call to another handset Answer an external call During intercomHandset locating Press Vkey on the base stationAll the registered handsets start to ring Handset Tones Set the ring volume Personal settingsTo Personal SET and press Set the tones melodyPersonal settings Change the display languageActivate/deactivate auto hang-up Clock and Alarm Clock and Alarm Set alarm toneScroll to Melody 1, Melody Or Melody 3 and press OK to ConfirmChange Master PIN Advanced settingsRegistration During 5sAdvanced settings Reset unitTo Advanced SET and press Set area codeChange the dial mode Change flash timeSet first ring Default settings Telephone answering machine TAM Playback of old messages via handset 10.1.2 Playback of new messages via handsetDelete all messages To Answer MachineRecord your personalised outgoing message OGM Answering machine settings Ring delay Answer mode is setRemote control access Activate/deactivate remote accessSet voice language Controlling the answering machine from An external callTo Answer Machine and press Current selected language is highlightedPower consumption at idle mode around 800mW Technical dataProgressive LCD backlight Colour of the LCD backlight is AmberHandset does not charge Connection Handset does not switch onIcon is not blinking during charge Communication is lost during a callHandset warms up when making a long call Cannot change the settings of my voice mailMy handset keeps going into idle mode Remote control access does not workIndex Page Page PrintedinChina