18Frequently asked questions
www.philips.com/support
In this chapter, you will find the most frequently asked questions and answers about your phone.
Connection
Signal icon flashing
•The handset may be out of range. Move closer.
•If the handset displays UNREGISTERED, register the handset. See page 44.
Set-up
Registration fails continuously
•Your base memory may be full. Delete an
Sound
No dialing tone
•Check your phone connections.
•The handset may be out of range. Move closer.
No parking tone
•The handset may not be placed properly on the cradle. Try again.
•Charging contacts may be dirty. Disconnect the power supply first and then clean contacts with a damp cloth.
Product behaviour
I cannot change the settings of my voice mail
•Operator voice mail is managed by your operator and not the phone itself. Please contact your operator should you want to change the settings.
Handset on the charger does not charge
•Check that the batteries are inserted correctly.
•Make sure the handset is placed properly on the charger. The battery icon animates while charging.
•Batteries may be defective. Purchase new ones from your dealer.
No display
•Check that the batteries are charged.
•Check the power and phone connections.
Bad audio (crackles, echo, etc.)
•The handset may be nearly out of range. Move closer to the base.
•The phone may be receiving interference from nearby electrical appliances. Move the base.
48 | Frequently asked questions |