Model 70 Pocket PC User’s Guide
•Verify that you are using the right phone number for the modem you are trying to
reach Tap and then Settings. On the Connections tab, tap Modem. Tap the connection and then Next and
Connection Is Unreliable
•Make sure the modem is firmly seated and connected to your Pocket PC and the telephone jack.
•Disable call waiting. Tap and then Settings. On the Connections tab, tap Modem. On the Dialing tab, select Disable call waiting. Then enter the disable code specified by your telephone company.
Network Connection Problems
The following solutions may help if you encounter problems when using a network card for network connections. Additional troubleshooting information is available in the Connections online help on the Pocket PC and in the ActiveSync online help on the desktop computer.
•Verify that you have an Ethernet card that is compatible with your Pocket PC.
•Verify that you have added necessary server information. Tap and then Settings. On the Connections tab, tap Network. Tap your installed adapter (usually your Ethernet card’s name) and enter any necessary information. Most networks use DHCP, so you should not have to change these settings unless your network administrator instructs you to do so.
•If Network Connection is not listed as a connection method in the ActiveSync dialog box when starting synchronization, wait a few minutes and try again. Also, if synchronization does not start right away, the network is probably busy, and it may take a minute for your Pocket PC to connect to the network.
•Make sure that the proper drivers for your card are installed on the Pocket PC. For more information, see the owner’s manual for the network card.
•Verify with your network administrator that your user name and password are correct.
•Verify with your network administrator that the network you are trying to connect to is available, or try to connect to it from another computer.
•You may need to change the device name if you are trying to connect to a network
and cannot because another Pocket PC with the same name is already connected. To
change the Pocket PC name, tap and then Settings. On the System tab, tap About, and then the Device ID tab.