Useful Information

Problem	Cause/solution
Noise is heard, sound	L You are using the handset or base unit
cuts in and out.	in an area with high electrical
	interference. Re-position the base unit
	and use the handset away from
	sources of interference.
	L Move closer to the base unit.
	L If you use a DSL/ADSL (JetStream)
	service, we recommend that you
	contact your DSL/ADSL service
	provider to have a DSL/ADSL Splitter
	installed. We do not recommend the
	use of generic DSL/ADSL filters.
	Contact your DSL/ADSL service
	provider for details.
I fully charged the	L Clean the charge contacts and charge
batteries, but 7still	again (page 7).
flashes.	L It is time to replace the batteries
	(page 7).
I fully charged the	L Clean the battery ends (S, T) and the
batteries, but the	charge contacts with a dry cloth, and
operating time seems to	charge again.
be shorter.

Problem	Cause/solution
Caller information is not	L You must subscribe to a Caller ID
displayed.	service. Contact your service provider/
	telephone company for details.
	L If your unit is connected to any
	additional telephone equipment,
	remove and plug the unit directly into
	the wall jack.
	L If you use a DSL/ADSL (JetStream)
	service, we recommend that you
	contact your DSL/ADSL service
	provider to have a DSL/ADSL Splitter
	installed. We do not recommend the
	use of generic DSL/ADSL filters.
	Contact your DSL/ADSL service
	provider for details.
	L Other telephone equipment such as a
	monitored Burglar Alarm or the modem
	in the SKY Digital decoder may be
	interfering with this unit. Disconnect the
	other equipment and try again.
Caller information is slow	L Depending on your service provider/
to display.	telephone company, the unit may
	display the caller’s information at 2nd
	ring or later.
	L Move closer to the base unit.