Troubleshooting, Problem Cause/solution

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

Problem	Cause/solution
w is flashing.	L The handset is too far from the base
	unit. Move closer.
	L The base unit’s AC adaptor is not
	connected. Check the connections
	(page 5).
	L You are using the handset or base unit
	in an area with high electrical
	interference. Re-position the base unit
	and use the handset away from
	sources of interference.
	L The handset registration is cancelled.
	Register the handset to the base unit
	(page 22).

Problem	Cause/solution
I cannot make or receive	L The base unit’s AC adaptor or
calls.	telephone line cord is not connected.
	Check the connections.
	L If you are using a BT double adaptor to
	connect the unit, remove the adaptor
	and connect the unit to the phone wall
	socket directly. If the unit operates
	properly, check or replace the adaptor.
	L The call bar feature is turned on. Turn it
	off (page 15).
	L You dialled a call restricted number
	(page 16).
	L The key lock feature is turned on. Turn
	it off (page 11).
	L The unit is not designed to be used with
	rotary/pulse dialling services.
The unit does not ring.	L The ringer volume is turned off. Adjust
	the ringer volume (page 14).
The handset display is	L The handset is not turned on. Turn the
blank.	power on (page 7).
The handset will not turn	L Make sure that the batteries are
on.	installed correctly (page 7).
	L Fully charge the batteries (page 7).
I have changed the	L Change the display language
display language to a	(page 10).
language I cannot read.
A busy tone is heard	L The handset is too far from the base
when {C} is pressed.	unit. Move closer and try again.