Useful Information
Answering system
Problem | Cause & Solution |
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The unit does not record new | • The answering system is turned off. Turn it |
messages. | on (page 16). |
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The other party complains that they | • The answering system is turned off. Turn it |
cannot leave a message. | on (page 16). |
| • Message memory is full. Erase |
| unnecessary messages (page 17). |
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|
I cannot operate the answering | • Another handset is being used. Wait for the |
system with the handset. | other user to finish. |
| • A caller is leaving a message. Wait for the |
| caller to finsh. |
| • The handset is too far from the base unit. |
| Move closer. |
|
|
I cannot operate the answering | • You are entering the wrong remote access |
system remotely. | code. If you forget the remote access code, |
| reset to the default settings (page 11,18). |
| • You are pressing the dial keys too quickly. |
| Press each key firmly. |
| • The answering system is turned off. Turn it |
| on (page 16). |
| • You are using a pulse telephone. Try again |
| using a touch tone phone. |
|
|
While recording a greeting message | • A call is being received. Answering the call |
or listening to messages, the unit | and try again later. |
rings and recording stops. |
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22 | Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 |