Panasonic KX-TG2224F, KX-TG2224W, KX-TG2224P Troubleshooting, Answering System, Answer on flashes

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Troubleshooting

Problem

Cause & Remedy

The unit does not display the caller’s name and/or phone number.

You need to subscribe to a Caller ID service.

Other telephone equipment may be interfering with your phone. Disconnect it and try again.

Other electrical appliances connected to the same outlet may be interfering with Caller ID.

Telephone line noise may be affecting Caller ID.

The caller requested not to send his/her Caller ID information (p. 26).

If a Caller ID box is connected between the unit and the telephone wall jack, disconnect the Caller ID box or plug the unit directly into the wall jack.

The handset display exits the Caller List or phone book.

Do not pause for over 60 seconds while searching.

You cannot page the

• The handset is too far from the base unit.

handset or base unit.

• The handset user is making an outside call,

 

viewing the Caller List/phone book or listening to

 

messages. Wait until the IN USE/CHARGE

 

indicator light goes out.

 

• The handset or base unit is in use. Try again

 

later.

 

 

 

 

You cannot have a

• Make sure the optional headset is connected

conversation using the

properly (p. 49).

headset.

• If SP-phone is displayed on the handset,

 

press [

 

] to switch to the headset.

 

 

Answering System

Problem

Cause & Remedy

 

 

The Answering System is

• The recording time is set to “Greeting only”.

on, but incoming

Select “1 minute”, “2 minutes” or “3 minutes”

messages are not

(p. 20).

recorded.

• Memory is full. Erase unnecessary messages

 

(p. 44).

 

 

You cannot listen to

• Make sure the unit is not being used.

recorded messages.

 

FULL ” is displayed and • Memory is full. Erase unnecessary messages

[ANSWER ON] flashes

(p. 44).

rapidly. No new messages are recorded.

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Contents Charge the battery for about 6 hours before initial use KX-TG2224WAttach your purchase receipt here Energy Star TrademarksBattery Charge For Best PerformanceBase Unit Location/Noise For assistance, please call 1-800-211-PANA7262Contents Contents Location of Controls Base unitAnswer on p Skip pLocation of Controls How to use the soft keys/navigator keyHandset Settings Installing the Battery in the HandsetTo replace the battery ConnectionsSettings Battery strengthBattery information Battery replacementHow to select a function item from the menu Programmable FunctionsProgramming Guidelines Handset Buttons/KeysFunction Menu Table Programmable FunctionsUseful information Select AM or PM by pressing AM/PM Programmable Functions Date and Time HandsetPress Save, then press OFF For Caller ID service users p Display Language HandsetSet tel line Programmable Functions Dialing Mode HandsetVoice Enhancer Technology Handset To turn the mode on while talking, press VE Auto talkAuto Talk Handset Helpful hintLCD contrast Programmable Functions LCD Contrast HandsetProgrammable Functions Ringer Volume Select the desired volume level by pressingTo select High preset, Medium or LOW, press VOL. or To turn the ringer OFF, press repeatedlyLine Mode Handset Ringer toneProgrammable Functions Ringer Tone Handset Scroll to Ringer tone by pressing orPreparing the Answering System Greeting Message Base UnitTo record a greeting message To check the greetingFlash Memory Message Backup Message storage Preparing the Answering SystemCaller’s Recording Time Handset Pre-recorded greetingPreparing the Answering System Number of Rings Handset Follow steps 1 to 3 of Caller’s Recording Time onSelect the number of rings by pressing Toll saverMaking Calls To have a hands-free phone conversationTo hang up, press OFF or place Handset on the base unit333-4444 3334444Making Calls To adjust the receiver/speaker volume while talking To increase volume, press To decrease volume, pressBacklit LCD display Lighted handset keypadAnswering Calls PressHow caller information is displayed when a call is received Caller ID ServiceDisplay Meaning Using the Caller List Viewing the Caller List HandsetUsing the Caller List Calling Back from the Caller List HandsetWhat √ means If a caller calls more than onceScroll to the desired caller by pressing or Caller ID Number Auto Edit Feature pPress Select Press Edit Caller ID edit Press Select Press Save Scroll to the desired caller by pressingPress OFF Using the Caller List Erasing Caller Information Handset To erase a specific callerTo erase all entries Then press ErasePhone Book Storing Names and Numbers HandsetPress Add Enter a phone number, up to 32 digitsIf you make a mistake when entering a name or number TomPhone Book Selecting characters to enter namesIndex table Phone Book Dialing from the Phone Book HandsetTo search for a name by initial Jane Walker Erasing an Item in the Phone Book HandsetEdit the name p , then press Edit the phone number, then pressPaging the base unit from the handset IntercomPaging the handset from the base unit Handset locator Special Features Automatic Security Code Setting HandsetFor Call Waiting Service Users Handset Temporary Tone DialingSpecial Features Using the Pause Key Flash Button HandsetFor PBX Line/Long Distance Calls Selecting the flash timeAutomatic Answering Operation Setting the Unit to Answer CallsPress Answer on to turn on the Answering System Using the Base Unit Base Unit Listening to MessagesAutomatic Answering Operation Monitoring incoming callsMessage play Voice menuDuring playback Listening to MessagesTo call back the displayed number Erasing Messages Erasing a specific messageErasing all messages Press 4 while the message you want to erase is being playedRemote Code Handset Summary of remote operationThen press Select Scroll to Remote code by pressing or Enter a 2-digit remote codeRemote Operation from a Touch Tone Phone Voice Menu To turn on the Answering System Direct commandsSkipping the greeting Belt Clip Wall MountingTo attach the belt clip To remove the belt clip Connecting an optional headset to the handset Shoulder Rest Attachment Optional Headset To attach the shoulder rest attachmentDuring programming To save the setting, press the right Direct CommandsTo exit the programming, press OFF Problem Cause & Remedy TroubleshootingCordless Telephone Answering System TroubleshootingAnswer on flashes General Talk afterOpenLCR’s web site OpenLCR Service for Caller IQ Feature Setting Caller IQ to OFF and on HandsetTo set Caller IQ to OFF To set Caller IQ from OFF to onWhen downloading is complete, a beep sounds To create phone book dataTo download the phone book data from openLCR Handset Follow the web screen to create the phone book dataTo update information OpenLCR Service for Caller IQ FeatureInformation Download Handset To view information Caller IQScroll to the desired information by pressing Important Safety Instructions Important Safety Instructions FCC and Other Information FCC and Other Information FCC and Other Information Specifications For your future referenceLimited Warranty Coverage Mail-In ServiceLimited Warranty Limits And Exclusions Ave de Infanteria, KmCustomer Services Directory Index Index Page Page For product service When you ship the product