Panasonic KX-TG1831NZ operating instructions Problem Cause & solution

Page 27

 

Useful Information

 

 

Problem

Cause & solution

I cannot make or receive calls.

LThe AC adaptor or telephone line cord is not

 

connected. Check the connections.

 

LIf you are using a BT double adaptor to connect the

 

unit, remove the adaptor and connect the unit to the

 

phone wall socket directly. If the unit operates

 

properly, check or replace the adaptor.

 

LDisconnect the base unit from the telephone line

 

and connect the line to a known working telephone.

 

If the working telephone operates properly, contact

 

our service personnel to have the unit repaired. If

 

the working telephone does not operate properly,

 

contact your service provider/telephone company.

 

LYou dialled a call restricted number (page 18).

 

LThe unit is not designed to be used with rotary

 

(pulse dialling) services.

The unit does not ring.

LThe ringer volume is turned off. Adjust the ringer

 

volume (page 15, 17).

The batteries should be charging

LClean the charge contacts and charge again (page

but the battery icon does not

8).

change.

 

A busy tone is heard when {C} is

LThe handset is too far from the base unit. Move

pressed.

closer and try again.

 

LAnother handset is in use. Wait and try again later.

Static is heard, sound cuts in and

LPlace the handset and the base unit away from

out. Interference from other

other electrical appliances.

electrical units.

LMove closer to the base unit.

 

LYour unit is connected to a telephone line with

 

ADSL (JetStream) service. We recommend that

 

you contact your ADSL service provider to have an

 

ADSL Splitter installed. We do not recommend the

 

use of generic ADSL filters. Contact your ADSL

 

service provider for details.

Noise is heard during a call.

LYou are using the handset or base unit in an area

 

with high electrical interference. Place the handset

 

and base unit away from interference sources, such

 

as antennas and mobile phones.

The handset stops working while

LDisconnect the AC adaptor and turn off the

being used.

handset. Connect the AC adaptor, turn on the

 

handset and try again.

Pressing {R} does not

LThe redialled number was more than 24 digits long.

display/dial the last number dialled.

Redial the number manually.

The handset beeps intermittently

LFully charge the batteries (page 8).

and/or 7flashes.

 

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Contents Model No. KX-TG1831NZ Introduction Making/Answering Calls Included accessories Accessory informationEnvironment Battery cautionImportant information GeneralImportant notice ControlsDisplay icons Display Meaning icon DisplaysConnections Base unit Charge contact B x RingerBattery charge If you subscribe to an Adsl serviceLocation Power off Turning the power on/offBattery strength Battery icon Power onDate and time Display languageErase Redial featureOther features Making callsAnswering calls Pause button for PBX/long distance service usersAuto talk feature To adjust the handset ringer volume when receiving a callEditing entries in the handset phonebook Handset phonebookAdding entries to the handset phonebook Finding and calling a handset phonebook entryChain dial Handset settings Handset Settings Area Code Call Restrict Other Options Base Unit PIN Base unit settingsRepeater Mode Call Options Recall/FlashCall options Setting call restrictionOK iBase Unit Setup Call Options Area Code OK iBase Unit Setup Call Options Call RestrictOK iCaller List Using Caller ID serviceCaller list Viewing the caller list and calling backOK iEdit and Call Editing a caller’s phone number before calling backErasing caller information Storing caller information into the handset phonebookAdditional handsets OK iHandset Setup Registration Register H.setOperating additional units Registering a handset to the base unitIncreasing the range of the base unit Cancelling a handsetOK iBase Unit Setup OKiBase Unit Setup Other Options Repeater ModeTo complete the call transfer, press Character entry modes Characters available in each character entry modeWhen the unit displays the character entry screen Character entryExtended 1 character table N Extended 2 character table OCyrillic character table P You must first subscribe Error messagesTroubleshooting Memory FullProblem Cause & solution LWipe the battery ends S, T and the unit contacts Specifications PIN IndexPage Copyright Customer Support Centre Tel. No 272 Sales Department
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