Panasonic KX-TG6051AL, KX-TG6053AL, KX-TG6052AL Answering system Problem Cause/solution

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Useful Information

Problem	Cause/solution
The handset or base unit	LThe handset or base unit’s ringer volume is
does not announce the	turned off. Adjust it (page 16, 28).
displayed caller names or	LThe Talking Caller ID feature is turned off. Turn it
phone numbers.	on (page 28).
	LThe ring count for the answering system is set to
	“2” or “Toll saver”. Select a different setting
	(page 34).
	LIf the base unit and another handset are having
	an intercom call, your handset does not
	announce caller information.*1
*1 KX-TG6052/KX-TG6053
Answering system

Problem	Cause/solution
I cannot listen to messages	LA touch tone phone is required for remote
from a remote location.	operation.
	LEnter the remote code correctly (page 34).
	LThe answering system is off. Turn it on (page
	34).

The unit does not record	LThe answering system is off. Turn it on (page 30,
new messages.	34).
	LThe message memory is full. Erase
	unnecessary messages (page 31, 32).
	LIf you subscribe to the Voice Mail service,
	messages are recorded by the service provider/
	telephone company not your telephone (page
	34).

I cannot operate the	LSomeone is operating the answering system.
answering system.	LIf someone is talking on a conference call, you
	cannot operate the answering system. Try again
	later.

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Contents Model No. KX-TG6052AL Operating InstructionsModel No. KX-TG6051AL Model No. KX-TG6053ALMaking/Answering Calls Product information NHandset voice enhancer Notable feature differences among the following modelsSpecial features NTalking Caller IDAdditional/replacement accessories Accessory informationIncluded accessories Accessory item Quantity KX-TG6051 KX-TG6052 KX-TG6053Important safety instructions Battery InstallationMedical For best performance Environment Routine careConnecting the AC adaptor and telephone line cord Setting up the base unitSetting up the handset Connecting the AC adaptorBase unit Battery installation/ replacementBattery charge Charger Available modelSymbols used in these operating instructions Base unit ControlsHandset Display Setting the unit before useDate and time Making calls Using the speakerphoneAdjusting the receiver/speaker volume Erasing a number in the redial listHold button Useful features during a callAnswering calls Mute buttonHandset voice enhancer Recall buttonHandset clarity booster Slow TalkCall share Adding items to the phonebook Handset phonebookFinding and calling a phonebook item Copying handset phonebook items Call waiting and Caller ID compatible Using Caller ID serviceTalking Caller ID Ringer ID/Light-up ID SelectStoring your area code Caller listViewing the caller list and calling back Editing a caller’s phone number before calling backSave Storing caller information into the phonebookErasing selected caller information Save OFFMenu Programmable settingsProgramming by scrolling through the display menus OFF Main menu Sub-menuMain menu Sub-menu Registration HS registration DeregistrationProgramming using the direct commands Feature Setting code System Code7Melody Ringer volume Customer support AlarmSet the date and time beforehand Memory capacity Answering systemTurning the answering system on/off Screening callsListening to messages using the base unit Greeting messageCalling back Caller ID subscribers only Listening to messages using the handsetVoice guidance EraseKey Remote command Using the answering system remotelyRemote commands Remote operationSkipping the greeting message to leave a message Answering system settingsTurning on the answering system remotely Remote codeCaller’s recording time Message alertTo erase the Voice Mail access number Using Voice Mail serviceStoring the Voice Mail VM access number Listening to Voice Mail messagesVoice Mail Service Making an intercom call IntercomHandset locator Answering an intercom callTo complete the transfer Press OFF Transferring calls between handsets, conference callsTransfer To establish a conference call Press ConfWall mounting Wall mount template for the base unitCharger Headset optionalLanyard/strap eyelet Wall mount template for the chargerError messages Display message Cause/solutionGeneral use Problem Cause/solution TroubleshootingProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solution Problem Cause/solutionMaking/answering calls, intercom Caller ID Problem Cause/solution Answering system Problem Cause/solution Registration Problem Cause/solution Handset MenuInstructions to customer Service difficulties Depth 144 mm SpecificationsMass Weight Approx g Power consumption Depth 33 mmIndex Sales Department Panasonic Australia Pty. Limited Attach your purchase receipt hereCopyright