Panasonic KX-TVS50, KX-TVS80 installation manual 308, Pound#, Pulse Dialing Mode

Page 308

D7 LIST OF MODIFIABLE PROMPTS

Table 73

Prompt

Modifiable Prompts

Linked to Prompt No. (s)

No.

 

 

 

 

 

410

Please call (telephone number)

[410]

 

 

 

411

Please enter your callback number

[411], [822], [ 82]

 

 

[411], [822], [ 82], [820]

 

 

 

412

Please enter your party's extension

[412], [675]

 

 

[412], [675], [202]

 

 

[412], [674]

 

 

[412],[674],[202]

 

 

 

413

Please enter your party's mailbox

[413], [675]

 

number

[413], [675], [618]

 

 

[413], [674]

 

 

[413], [674], [618]

 

 

 

414

Please hold while I page your party

[414]

 

 

 

415

Please inform system manager

[508], [415]

 

 

[499], [388], [415]

 

 

 

416

Please leave a message at the tone

[416]

 

 

 

417

Please wait a moment

[417]

 

 

[ 49], [417]

 

 

 

418

PM

[418]

 

 

 

419

POUND(#)

[419]

 

 

 

420

Prompt mode for external message

[420]

 

delivery is caller select

 

 

 

 

421

Prompt mode for external message

[421]

 

delivery is system

 

 

 

 

422

Prompt mode for external message

[422]

 

delivery is user 1

 

 

 

 

423

Prompt mode for external message

[423]

 

delivery is user 2

 

 

 

 

424

Prompt mode is system

[424]

 

 

 

425

Prompt mode is user 1

[425]

 

 

 

426

Prompt mode is user 2

[426]

 

 

 

427

Prompt number (number)

[427]

 

 

 

428

Prompt restored

[428]

 

 

 

429

PULSE DIALING MODE

[429]

 

 

 

308

MESSAGE MANAGER'S GUIDE

Page 307 Page 309
Image 308
Page 307 Page 309
Contents Installation Manual Page Important Information Model no Serial no When you ship the productProduct service Trademarks Telephone Service Problems Notify The Telephone CompanyTelephone numbers to which the system will be connected Connection to the Telephone LineImportant Information Table of Contents Integrating the VPS with Panasonic KX-T Phone Systems Customizing the System System Maintenance and Troubleshooting B6.2 Day Service 228 B6.3 B7.2 Port Setting 247 B7.3B5.1 213Voice Processing System Overview Basic Operations Why Voice Processing?What the VPS can and Cannot do Time table Overflow function Disa message from a Disa card VPS LimitationsKX-TVS50/80 does not support UCD functions Subscriber Use System AdministrationSystem Management System Basics GeneralSystem Components Main CabinetPower Indicator Mode DIP SwitchSystem Components AC InletEIA RS-232C Connector Which Phone Systems are Compatible?Ground Terminal Memory CardInstaller Equipment and Software Requirements Voice MailSpecifications Recommendations for System ConfigurationHardware Flash Memory Expansion Capabilities*1CO Lines Digital Integration APT IntegrationConnection Example APT Integration DPT IntegrationConnection Example DPT Integration Installation Wiring Safety PrecautionsInstallation Unpacking Mounting the VPS on a Wooden Wall UsedTest Procedure Frame Ground ConnectionInstallation Steps Installation Steps Installing AN Optional Expansion Memory Card KX-TVS52*1 Installing the KX-TVS52Replace the metal bar and secure the screws Connecting to the PBX RED Outer Pins Green Inner PinsConnections Opening the Ferrite CorePorts 1-2 of the KX-TVS50/80 Connection for APT IntegrationConnection for DPT Integration Connection for Non-APT/DPT Integration Terminal Connection Requirements for Connecting Programming TerminalConnecting the RS-232C Cable Pin TXDRXD DSREIA RS-232C Signals Terminal Connection Integrating the VPS with Panasonic KX-T Phone Systems 1 APT/DPT or Inband Signaling? Why Integration is ImportantGuidelines for Integration How the VPS and the PBX CommunicateSingle Line Tip/Ring Port Circuits Station to Station Dtmf SignalingPBX Requirements for Integration Follow-on ID or Called Party ID Message Waiting Notification from an SLTScreened Transfer from an SLT Guidelines for Integration PBX Parameters and Port Settings 2 RS-232C SettingsPort Settings General Guidelines and DefinitionsTells the VPS how to transfer a call to the operator Tells the VPS how to transfer a call to an extensionPBX Interface Parameters Dialing ParametersDND Inband SignalingCall State Sent to the Voice Mail Port When Default Digit Translation Table Parameters KX-TVS50/80 Programming for Inband Integration PBX Type Other T308 T1232 T96 T336 TD816 TD308FTX FWW1232 Release Sequence For Call Waiting For Follow-on ID to work Interaction with other featuresRecommended CO Line feature settings Connecting the VPS with Panasonic KX-T Series PBXs Recommended CO Line feature settings Port Extension Extension KX-TA624 KX-TVS50/80 VPS1 PortKX-TVS50/80 VPS2 Choose Station Setting 1 from the Station Menu Main MenuChoose Station from the System Data Programming Main Menu System Data Programming Main MenuStation Setting System MenuCO Line Setting MiscellaneousChoose Settings 1 in the Sub Menu Sub MenuSystem ALT-Y Select SAVEF7. Return to the System Data Programming Menu MiscellaneousCO-Line ALT-L Section Why Digital Integration is Important Guidelines for Digital IntegrationID information properly from the PBX From the SYS-PGM no ? screen Connecting the KX-TVS50/80 with the Panasonic KX-TA624Software Verification From the SYS-PGM no ?screen Press Store Press END HoldOnly perform this step when initially setting up the system CO Lines, 2 PortsPort Test System Setup Cause Action On Line MODE** is displayedKX-TA624 Extension KX-TVS50/80 VPS1 KX-TVS50/80 VPS2 Port ExtensionSoftware Verification KX-TVS50/80 2 ports assign 1 jack Press Store= the port number you entered in program Communication Parameters 9600, 8 Bit, NoneOFF Line Mode Cause Action Sample display Version 3.50MUKChoose System from the System Data Programming Main Menu Choose Voice Mail Integration from the System MenuVoice Mail Integration Software Verification Press the Next button SP-PHONE.Screen output M # # Set the DIP switch on the KX-TVS50/80 to position On Line MODE** is displayed Page Live Call Screening Recording Mode Assignment Live Call Screening Private/Hands-Free Mode AssignmentLive Call Screening LCS Programming Screen output # Stop Rec = the jack number you enteredFor the KX-TD series only Set the Memory switch to SETLive Call Screening Button Assignment Live Call Screening Cancel Button Assignment Screen output LCS CancelPress Screen output LCSLive Call Screening Password Assignment Live Call Screening Password CancellationLive Call Screening Password Control Hang up or Press the SP-PHONE buttonTwo-Way Recording into Ones Own Mailbox Two-Way Recording Button AssignmentScreen output 2WAY-REC = The extension number you enteredScreen output 2WAY-TRANS Two-Way Transfer into MailboxTwo-Way Transfer Button Assignment Voice Mail Transfer Button Assignment Common Digital Integration Features and Setup Procedures Customizing the System Before Programming Quick SetupStarting UP System Administration Top Menu Starting the Quick SetupPBX Type Required Procedures PBX Type Press ENTER. Screen outputExtension Numbers of VPS Ports Screen output Extension Numbers for Mailboxes Screen outputCreating Mailboxes To create or discard mailboxesMailbox numbers displayed on this screen Example100 Port Service SettingPassword Setting Screen output Press Enter Activating the Quick Setup Screen output101 Port Setting Options Custom Service Setting ExampleSample Custom Service Message Sample Custom Service TreeCustom Service Features Sample Custom Service for Foreign LanguagesDay Service 1 5 Intercom Paging 1 5 7RS-232C Settings 1 6 Port Setting 1 6Fax Management 1 5 7 Disconnect Parameter 1 5 7Custom Service Programming 105106 Description/Function107 Keypad Assignment Options Entry FunctionRecording Menus Checking OperationVoice Mail 108Mailbox Groups Extension GroupsTo establish a mailbox group 109Interview Service To establish an extension groupTo structure an interview mailbox 110Department Dialing Service Operator ServiceAutomated Attendant 111Setting Ports Port Service MenuSystem Administration From Program Port Service Menu113 Description Value Range Description/FunctionAutomated Attendant Parameters Automated Attendant MenuDepartment Dialing Operators Parameters115 116 Setting Mailboxes Mailbox Setting MenuSystem Administration Entering a MailboxEnter the data using the following table as a guide 118119 MON SUNPassword Reset From Mailbox Setting MenuDeleting a Mailbox Mailbox ListingTraining the Subscriber 121122 Final Setup 123Accessing the Message Managers Mailbox Main Menu of Message Managers ServiceAccess the Message Managers Main Command Menu Company Greetings Enter #6 998,5,1 KX-TVS80 onlyCustom Service Greetings Enter #6 998,5,4 Recording the Company Name Enter #6 998,5,2 KX- TVS80 onlyCustomizing User Prompts Enter #6 998,5,6 125126 Setting UP Mailboxes Recording Personal GreetingsRecording the Owners Name 127Press 2 to accept 128You are now inside the mailbox Backing UP the System Following steps are for HyperTerminal as an example129 Press Return or Enter130 System Maintenance and Troubleshooting 131To initialize the system, follow the menu path as shown Initializing the System132 133 134 Utility CommandsOff-line Set Ofln 135 Set Password PassOn-line Set Onln Set Time Time Print Reports at Specified Time Pset136 Type TIME, then Press ReturnError Log Display Elog 137Type PSET, then Press Return Type ELOG, then Press Return138 Device Error Log IndicationsError Indications at System Startup Saving the System Data to the Backup Device Save Error and Warning Indications During System Operation139 Flash Memory Storage Space is140 Type SAVE, then Press RETURN. KX-TVS50Loading New or Saved Data to the VPS Load 141Press Return Type LOAD, then Press RETURN. KX-TVS50Type GPRN, then Press Return Print All of the VPS Parameters Gprn142 Custom Service Report Crep Program Version Display Vers143 Type VERS, then Press Return144 Custom Service Menu Access Count Clear Cclr Setting Minimum Recording Length MRLMessage Waiting Lamp Retry Times MWL 145Will not be Heard Modified Prompt List Mplt146 Utility Command List Help Quick Setup Qset147 Type HELP, then Press Return148 Circuit Condition Display LmonDtmf Information Display Putd 149 Sample displaySystem Administration Top Menu 2 System Administration Top Menu 2 1System Reports Mailbox AssignmentsCOS Class of Service Assignments 151COS Ivmbox=LIFO, F=FIFO System Service Report152 Call Account Report 153System Administration Top Menu 2 2 Port Usage ReportPort Usage Statistics Clear 154Flash Memory Usage Report 155156 Flash Memory Usage Statistics ClearMailbox Usage Report Mailbox Usage Statistics Clear 157158 Fax Call ReportFax Call Statistics Clear 159 PBX Troubleshooting Guide160 161 Unable to makeSpecifications 162163 164 System Features 165A1 System Features 166167 Incoming Call Services Automated Outgoing Call Services Message WaitingSystem Administration Setting COS Class Service Parameters 168169 RecordingSystem Administration 170Setting UP 171Port Setting Administration PortService 172173 174 Setting COS Class of Service Parameters 175176 177 KX-T Phone Systems178 Setting UP Mailboxes 179180 181 SettingSystem Administration Mailboxes 182 ManagingGeneral Delivery MailboxNotification 183Message Waiting 184 D6 Recording185 Disconnect Message*1 caller isThank you for calling Customizing Message Managers Mailbox186 System Administration Port 187Options C6 Delivering188 Commands System Administration Port ServiceSetting COS Class Service Parameters 189190 System Administrators Guide 191Using the Interface Programming Guidance B1 System NavigationKeyboard Use 192193 Programming Menu Structure Diagram 194195 B2 System Administration Mailboxes System Administration Top Menu 1 1 1 Mailbox No ParameterSystem Administration Top Menu 1 1 1 Mailbox No Editing Mailboxes197 198 Notification SettingParameter Value Range Description/Function Default Notification Setting Device 199Resetting a Mailbox Password Deleting a MailboxListing Mailboxes 200System Administration Top Menu 1 1 201System Administration Top Menu 1 2 COS No 202Class of Service Setting System Administration Top Menu 1 2 COS No Parameter203 COS Nos -62 for SubscribersFeatures 204Lifo To pause and restart recording, pressCID 205Parameter Value Range Description/Function 206 MWL207 Fifo Lifo COS Nos & 64 for Managers208 209 210 B4 System Administration Port Service Port 1 Day ModeB4.1 Port Assignment 211Port 1 Night Mode 212B5 System Administration Service Settings B5.1 Automated Attendant ParametersDepartment Dialing Operators ParametersOperators Parameters Day Mode Operator System Administration Top Menu 1 4 1System Administration Top Menu 1 4 1 2 1 Parameter 214Playing Thank you for calling 215After playing Thank you for calling 216 217 218 Operators Parameters Night Mode Operator 1, 2Alternate Extension Assignment Alternate Extension Group Enter Alternate Extension DeleteAlternate Extension Listing 219B5.2 Custom Service 220221 222 223 B5.3 Caller ID Call Routing ParametersCaller ID Call Routing Enter System Administration Top Menu 1 4 3 2 Caller ID List No System Administration Top Menu 1 4 3Caller ID Call Routing Delete Caller ID Call Routing ListingB6 System Administration System Parameter Settings B6.1 System Group AssignmentSystem Group Assignment Mailbox Group Mailbox Group EnterMailbox Group Delete Mailbox Group ListingSystem Group Assignment Extension Group 226Extension Group Enter Extension Group DeleteExtension Group Listing 227B6.2 Day Service B6.3 Holiday SettingSystem Administration Top Menu 1 5 Parameter 228Holiday Setting Enter Holiday Setting DeleteSystem Administration Top Menu 1 5 3 1 Holiday No Parameter 229Holiday Setting Listing System Administration Top Menu 1 5 3B6.4 Daylight Saving Time DST 230B6.5 Prompt Setting For service in English, pressFor service in Spanish, press For service in Chinese, pressB6.6 System Caller Name Announcement 232P.M 342 P.MSystem Caller Name Announcement Enter System Caller Name Announcement DeleteSystem Caller Name Announcement Listing 233System Administration Top Menu 1 5 7 B6.7 Other ParametersOther Parameters Extension Numbering Plan 234235 System Administration Top Menu 1 5 7 Parameter Other Parameters Dialing Parameter236 To select Dialing Parameter, follow the menu path as shownOther Parameters Message Waiting Notification 237Other Parameters External Message Delivery 238239 240 Other Parameters Rotary Telephone ServiceOther Parameters Call Hold Other Parameters Intercom Paging Parameter 241242 FXWTo select Fax Management, follow the menu path as shown Other Parameters Fax Management243 Example You have 1 FAX message 244Attempt was no answer Other Parameters Disconnect Parameter 245B7 System Administration Hardware Settings System Administration Top Menu 1 6 ParameterB7.1 RS-232C Parameters 246B7.2 Port Setting Port Setting MenuSystem Administration Top Menu 1 6 System Administration Top Menu 1 6 2 ParameterSystem Administration Top Menu 1 6 3 Parameter B7.3 PBX Interface Parameters248 To select Dialing Parameters, follow the menu path as shown249 PBX Type Other KX-T seriesTA series 308250 Inband The PBX sends Dtmf tone codes to251 252 Inband Signaling ParametersSystem Administration Top Menu 1 6 3 253 Parameter Other KX-T series ManufacSystem Administration Top Menu 1 6 3 3 Parameter System Administration Top Menu 1 6 3 3254 Digit Translation Table Parameters255 256 System Managers Guide 257C1 Accessing the System Managers Mailbox To Access the System Managers MailboxEnter your password, followed by # 258C2 Setting UP Mailboxes Creating and Editing a Mailbox259 Type the mailbox numberDeleting a Mailbox Password 260261 C3 Setting COS Class of Service Parameters 262Personal Greeting Length New Message Retention TimeSaved Message Retention Time Message LengthNumber of Messages Total Message TimeMessage Retrieval Order Message Scanning with InformationMessage Cancel for Live Call Screening Direct Mailbox Access StatusSubscriber Service Prompt Mode Intercom Paging Group NumberPlay Personal Greeting for Caller ID Caller ID ScreeningMessage Notification Status 266External Message Delivery Status Auto Forwarding Status267 System Prompt User 1 Prompt User 2 Prompt Selective PromptC4 Setting the System Clock 268Type the current time and Press # Press 1 for AM or for 2 PM269 C5 Checking System Usage System ReportsObtaining System Reports Clearing the Reports 270C6 Delivering Messages Delivering Messages to All Mailboxes Broadcasting MessagesDelivering Messages to Specified Mailboxes 271Checking Mailbox Distribution 272273 Type the password and Press #C7 Customizing the System Managers Mailbox C8 Listening to System Manager Messages 274Message Managers Guide 275276 D1 Accessing the Message Managers MailboxTo Access the Message Managers Mailbox D2 Managing the General Delivery Mailbox Listening to MessagesTransferring Messages 277Record the comments and Press 278Type the destination mailbox number D3 Setting UP Message Waiting Notification Setting Message Waiting Lamp StatusSetting Notification by Calling Status Setting Device StatusNot Use disabled whole day Assigning Notification Numbers280 Type the telephone numberMessage Managers Password D4 Customizing the Message Managers MailboxOperators Extensions 281282 D5 Setting the System Clock 283D6 Recording Messages 284Recording Menus and Voice Labels 285Recording User Prompts 286Enter the Caller ID List Number*1 1-120 to be modified Recording System Caller Names287 288 D7 List of Modifiable Prompts 289Prompt Modifiable Prompts Linked to Prompt No. s April290 August291 Callback Number292 December293 294 295 296 297 298 FiveFive Hour Five Minute OWE Five299 300 Hundred 301HASH# 302 303 More than ONE Hundred 304Monday 305 306 307 PausePOUND# Pulse Dialing Mode308 Second 309Saturday 310 311 Sunday 312Star 313 314 315 ThreeThree Hour Three Minute316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 WednesdaySubscriber Service Linked Prompts List332 Receive Message333 Message ScanMessage Delivery Personal Group Distribution List334 External Message DeliveryMessage Waiting Notification Interview Mailbox ManagementAuto Configuration Alternate Extension GroupAPT Integration Auto ForwardingCustom Service Setting Default SettingDelayed Ringing Caller ID Call RoutingDirect Mailbox Access DPT IntegrationExternal Call Forwarding External Delivery MessageIncomplete Call Handling Service Interview ServiceHash Sign Immediate ReplyKeypad Live Call ScreeningLogical Extension All Calls Transfer to Mailbox Mailbox Capacity messagesMessage Retention Time Message TransferMessage Waiting Lamp Message Waiting NotificationPassword Personal GreetingsPersonal Greeting for Caller ID Personal Group Distribution ListSystem Administrator Rotary TelephoneScanning Messages Station ProgrammingSystem Report Two-Way RecordingTwo-Way Transfer Voice Mail344 Index 345346 Save347 Copyright
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