Panasonic KX-TG4381AL, KX-TG4393AL Troubleshooting, General use Problem Cause/solution

Page 42

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

Cause/solution

The unit does not work.

L Make sure the batteries are installed correctly

 

(page 13).

 

L Fully charge the batteries (page 14).

 

L Check the connections (page 12).

 

L Unplug the base unit’s AC adaptor to reset the

 

unit. Reconnect the adaptor and try again.

 

L The handset has not been registered to the

 

base unit. Register the handset (page 46).

I cannot hear a dial tone.

L The base unit’s AC adaptor or telephone line

 

cord is not connected. Check the connections.

 

L If you are using a splitter to connect the unit,

 

remove the splitter and connect the unit to the

 

wall socket directly. If the unit operates

 

properly, check the splitter.

 

L Disconnect the base unit from the telephone

 

line and connect the line to a known working

 

telephone. If the working telephone operates

 

properly, contact our service personnel to

 

have the unit repaired. If the working

 

telephone does not operate properly, contact

 

your service provider/telephone company.

The indicator on the handset

L New messages have been recorded. Listen to

flashes slowly.

the new messages (page 32).*1

 

L New voice mail messages have been

 

recorded. Listen to the new voice mail

 

messages (page 36).

*1 KX-TG4391/KX-TG4392/KX-TG4393/KX-TG4394

 

 

Programmable settings

 

 

 

Problem

Cause/solution

While programming, the

L A call is being received. Answer the call and

handset starts to ring.

start again after hanging up.

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Contents Operating Instructions Introduction Caller ID ServiceVoice Mail Service PreparationProduct information Notable differences between the modelsFeature differences Model No Answering system Intercom Accessory information Supplied accessoriesReplacement battery information Installation For your safetyPower connection Operating safeguardsInstallation and relocation BatteryGeneral notice Base unit location/avoiding noise Important safety instructionsFor best performance EnvironmentRoutine care Controls Base unitHandset Display ConnectionsCharger Battery installation and replacement KX-TG4381/KX-TG4382 Battery chargeBattery level Battery icon Operation Operating timeHeadset optional Symbols used in these operating instructionsSetting up the unit before use Date and timeMaking calls Answering callsUseful features during a call HoldHandset clarity booster MuteRecall Call sharePhonebook Adding entriesFinding and calling a phonebook entry Chain dial Editing entriesErasing entries NextMenu Programmable settingsProgramming by scrolling through the display menus Main menu Sub-menuSet answering Ring count*1 Programming using the direct commands Feature Setting code System CodeAccess# Time Alarm Special instructions for programmable settingsNight mode Setting the start and end timeCustomer support Call waiting and Caller ID compatible Using Caller ID serviceCaller ID features Ringer IDCaller list Viewing the caller list and calling backStoring your area code Erasing all caller information Editing a caller’s phone number before calling backErasing selected caller information Storing caller information into the phonebookGreeting message Answering systemTurning the answering system on/off Memory capacityListening to messages using the base unit Listening to messages using the handset Voice guidanceCalling back Caller ID subscribers only Remote commands Remote access codeUsing the answering system remotely Remote operationTurning on the answering system remotely Answering system settingsFor service provider voice mail subscribers Skipping the greeting message to leave a messageCaller’s recording time Message alertTo erase the voice mail access number Voice mail serviceStoring the voice mail VM access number Listening to voice mail messagesMaking an intercom call IntercomTransferring calls, conference calls Answering an intercom callTo establish a conference call Press Conf Handset locatorTo complete the transfer Press OFF Answering a transferred callWall mounting Wall mount template for the base unitBelt clip Error messages Display message Cause/solutionTroubleshooting General use Problem Cause/solutionProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solution Problem Cause/solutionMaking/answering calls, intercom Caller ID Problem Cause/solution You are using a rotary/pulse telephone. Try KX-TG4391/KX-TG4392/KX-TG4393 Registration Problem Cause/solutionHandset Menu i#130 KX-TG4381/KX-TG4391Liquid damage Problem Cause/solution Instructions to customer Service difficulties Specifications Index Sales Department Panasonic Australia Pty. Limited PNQX1238ZA CM0608PF0For your future reference Copyright

KX-TG4392AL, KX-TG4382AL, KX-TG4393AL, KX-TG4394AL, KX-TG4381AL specifications

Panasonic has long been known for its commitment to quality and innovation in telecommunications, and their cordless phone line exemplifies this dedication. The Panasonic KX-TG4394AL, KX-TG4393AL, KX-TG4382AL, KX-TG4392AL, and KX-TG4381AL are five models that stand out in the current market, offering a blend of classic design and cutting-edge technology to make everyday communication seamless.

One of the main features across these models is the DECT 6.0 technology. This advanced digital cordless system not only provides a reliable connection but also expands the range of the phone, ensuring clarity in communication without interference. The DECT technology helps in delivering enhanced battery life, enabling users to stay connected for longer periods without frequent recharging.

Moreover, these Panasonic models come equipped with a large, easy-to-read LCD display, providing users with a user-friendly interface to navigate through various features effortlessly. The backlit display makes it convenient to use even in low-light conditions, ensuring visibility when it matters most.

The KX-TG4394AL and KX-TG4393AL models each support four handsets, allowing for easy communication across different rooms in the household. This feature is particularly beneficial for larger families or office setups. Users can enjoy intercom functionality, enabling them to communicate between handsets without needing to make a separate phone call.

These phone systems also incorporate call blocking technology, which allows users to block unwanted calls and maintain their privacy. This feature is crucial in today’s world, where telemarketers and spam calls are prevalent.

Additionally, the models include an integrated answering machine, which can store up to 18 minutes of messages. The answering machine is equipped with features such as remote access and message playback, which adds convenience for users who are frequently on the go.

In terms of design, the Panasonic KX models feature a sleek and modern aesthetic that complements any home or office decor. The ergonomic handsets are comfortable to hold, making long conversations easy on the hands and fingers.

In summary, the Panasonic KX-TG4394AL, KX-TG4393AL, KX-TG4382AL, KX-TG4392AL, and KX-TG4381AL models pack advanced features and technology into user-friendly packages. With superior call quality, enhanced security, and convenient functionalities, they represent some of the best options in today’s cordless phone market, making them a reliable choice for both home and business communication.
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