Panasonic KX-TG2421NZ operating instructions Troubleshooting, General use, Programmable settings

Page 37

	Useful Information





Troubleshooting



General use

Problem	Cause & solution

The unit does not work.	LMake sure that the battery is installed correctly (page
	10).
	LCheck the connections (page 9).
	LFully charge the battery (page 11).
	LClean the charge contacts and charge again (page 11).
	LUnplug the base unit’s AC adaptor to reset the unit.
	Reconnect the adaptor and try again.
	LRe-install the battery (page 10) and fully charge it.

The display shows “No	LThe handset is too far from the base unit. Move closer
link to base. Move	and try again.
closer to base, try	LPlug in the base unit’s AC adaptor.
again.” and an alarm	LRaise the base unit antenna.
tone sounds.	LIf the above remedies do not solve the problem, the
	handset may have lost communication with the base
	unit. Register the handset again (page 31).

I cannot hear a dial tone.	LConfirm that the telephone line cord is connected (page
	9).
	LDisconnect the unit from the telephone line and connect
	a known working telephone. If the working telephone
	operates properly, contact our service personnel to
	have the unit repaired. If the working telephone does
	not operate properly, contact your telephone company.




Programmable settings

Problem	Cause & solution

I cannot programme	LProgramming is not possible while the handset and
items.	base unit are being used.
	LDo not pause for over 1 minute while programming.
	LMove closer to the base unit.

While programming, the	LA call is being received. Answer the call and start again
handset starts to ring.	from the beginning after hanging up.

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Contents Model No. KX-TG2421NZ Charge the battery for 6 hours before initial useIntroduction Introduction Included accessories No. Accessory items Accessory informationInstallation Important safety instructionsMedical BatteryGeneral Warnings Important notice For best performanceBase unit location/noise EnvironmentRoutine care Connections If you subscribe to an Adsl service Battery installationBattery strength Battery chargeBattery icon Battery strength Recharging the batteryBattery performance Battery replacementOperation Operating time Controls Controls and displayMicrophone Charge contacts Using the navigator key Ringer indicator Receiver DisplayDisplay Making calls To adjust the speaker volumeTo dial after confirming the entered number KRecall CallLAnswering calls To make a call using the redial listAuto talk Temporary ringer offHold button Useful features during a callMute button Voice enhancerFor Call Waiting service users Pause button for PBX/long distance service usersRecall button =Phonebook G2=Booster onBase unit Handset locatorHandset Adding items to the phonebook Using the phonebook=Name search dB=Scroll list Calling someone in the phonebookEditing items in the phonebook Chain dial featureErasing items in the phonebook During an outside call, press MenuUsing toll services from Telecom or another company Using Caller ID serviceCaller ID features Viewing the caller list and calling back Caller listMissed Calls Rcvd Phone Kcalls Book L Example Jack Smith 310P 29JUN 0555333444 310P 29JUNStoring caller information into the phonebook Editing a caller’s phone number before calling backErasing caller information Erasing a selected itemMain menu Sub-menu Guide to handset programmingHandset ringer volume Ringer settingsRinger volume Low High KBack dB SaveL Handset ringer toneDisplay options Call optionsAuto talk Handset LCD contrastLine mode Telephone settingsRecall time Storing your area codeDial lock Other optionsHandset key tone Re-registering the handsetBase unit Direct commands chart Programming via direct commandsFeature Feature code Setting code Headset optional Belt clipTo attach the belt clip To remove the belt clip To connect an optional headset to the handsetWall mounting Fasten the AC adaptor cord Hooks To power outletDisplay message Cause & solution Error messagesProgrammable settings TroubleshootingProblem Cause & solution General usePhonebook Making/answering calls, PagingCaller ID Power failure Battery chargeBase unit Technical informationHandset Index Page Manufacturer