Panasonic KX-TG9322, KX-TG9321 Troubleshooting, General use Problem Cause/solution

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem	Cause/solution
The handset does not turn	L Place the handset on the base unit or charger to
on even after installing	turn on the handset.
charged batteries.
The unit does not work.	L Make sure the batteries are installed correctly
	(page 10).
	L Fully charge the batteries (page 10).
	L Check the connections (page 8).
	L Unplug the base unit’s AC adaptor to reset the
	unit. Reconnect the adaptor and try again.
	L The handset has not been registered to the base
	unit. Register the handset (page 29).
I cannot hear a dial tone.	L The base unit’s AC adaptor or telephone line cord
	is not connected. Check the connections.
	L If you are using a splitter to connect the unit,
	remove the splitter and connect the unit to the wall
	jack directly. If the unit operates properly, check
	the splitter.
	L Disconnect the base unit from the telephone line
	and connect the line to a known working
	telephone. If the working telephone operates
	properly, contact our service personnel to have the
	unit repaired. If the working telephone does not
	operate properly, contact your service provider/
	telephone company.
The indicator on the base	L New voice mail messages have been recorded.
unit flashes.	Listen to the new voice mail messages (page 34).

Programmable settings

Problem	Cause/solution
The display is in a	L Change the display language (page 13).
language I cannot read.

For assistance, please visit http://www.panasonic.com/help

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Contents Before initial use, see Getting Started on Voice Mail Service Caller ID ServiceIntroduction Important InformationSupplied accessories Accessory informationAccessory item/Order number Quantity KX-TG9321 KX-TG9322 Model compositionAccessory item Order number Additional/replacement accessoriesExpanding your phone system Handset optional KX-TGA939For your safety Important safety instructions Other information Connecting the AC adaptor Setting upConnecting the telephone line cord Correct WrongTo connect to 2 single-line telephone jacks If you subscribe to a DSL/ADSL serviceBattery charge Battery installationOperation Operating time During a power failureBattery level Icon Base unit ControlsHandset Dialing mode Initial settingsDisplay Display languageExample Line selection modeDate and time Making calls Answering calls Useful features during a callHold MutePrivacy mode Temporary tone dialing for rotary/pulse service usersTemporarily turning privacy mode on/off Call shareUsing the other line during a call Groups Handset phonebookAdding entries Erasing entries Finding and calling a phonebook entryEditing entries Chain dial Copying phonebook entriesCopying an entry OFF Copying all entriesPhonebook Main menu Sub-menu Programmable settingsProgramming by scrolling through the display menus Programming Feature Code Setting Programming using the direct commandsAuto talk*9 Programming Night mode AlarmTurning night mode on/off Special programmingOperating additional units Registering a unitRegistering a handset to the base unit Additional handsetsCaller ID features Using Caller ID serviceCaller list Group ringer tone forEditing a caller’s phone number before calling back Caller ID number auto edit featureViewing the caller list and calling back Storing caller information to the phonebook Erasing selected caller informationErasing all caller information Storing the voice mail VM access number Voice mail serviceTo erase the voice mail access number Turning VM tone detection on/off The default setting is OnListening to voice mail messages Handset locator Intercom Transferring callsConference calls Intercom/Locator Conference call with an outside call and an intercom callWall mounting To attach Belt clipCharger Display message Cause/solution Error messagesNo link to base Programmable settings Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Making/answering calls, intercom Problem Cause/solution Problem Cause/solutionBattery recharge Problem Cause/solution Caller ID Problem Cause/solution Liquid damage Problem Cause/solution FCC and other information FCC RF Exposure Warning Instalación Guía Rápida EspañolaSugerencias de operación Idioma de la pantalla Auricular predeterminado inglés Preguntas frecuentes TTY users hearing or speech impaired users can call Customer servicesOr, contact us via the web at Ship-In Service Warranty For United States and Puerto RicoOne Panasonic Way, Secaucus, New Jersey Parts Labor One 1 YearLimited Warranty Limits And Exclusions Index Page Copyright PNQX2851ZA CM0610DW0For your future reference

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