Panasonic KX-TCD960E-B, KX-TCD970E-B operating instructions General Problem

Page 106

Before Requesting Help

Problem

Remedy

While recording a greeting message, the unit starts to ring and stops recording.

•To answer the call, press (Digital speakerphone) (KX-TCD970E-B only), or

press (Talk). The recording stops halfway. Start from the beginning after hanging up.

During playback, the unit starts to ring and stops playback.

•To answer the call, press (Digital speakerphone) (KX-TCD970E-B only), or

press (Talk).

To resume playback, press (New message) after hanging up.

You cannot record your telephone conversation with the handset.

•The conversation cannot be recorded when the answering system is in use (recording a message, playing back a message, etc.).

General

Problem

Remedy

The unit does not work.

•Check the settings (p. 14–19).

•Charge the battery fully (p. 16).

•Clean the charge contacts and charge again (p. 17).

•The handset has been cancelled or the handset has not been registered. Register the handset number (p. 76, 96).

•Unplug the AC adaptor and turn the power OFF to reset. Reconnect the AC adaptor, turn the power ON. Then try again.

•Re-install the handset battery and try again.

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Contents Charge the battery for about 3 hours before initial use Operating InstructionsImportant Information Ringer Equivalence Number RENMethod of connection For your future reference Before Initial UseIncluded with this unit Operating Distance/Noise Elimination Battery ChargeFor Best Performance Radio waves. For maximum distance and noise free operation,Contents For Optional Multi-Handset Automatic Answering OperationRemote Operation with For Optional Multi-KX-TCD970E-BLocation of Controls KX-TCD970E-B Base unitKX-TCD960E-B Base unit PreparationLocation of Controls HandsetDisplays Base unit displayDisplays Handset displaySymbols CharactersInstalling the Battery in the Handset SettingsConnections Connection of Power Supply Display prompt Battery strength Battery strengthBattery information Operation Approx. battery lifeTurning the Power on To turn the power OFFSelecting the Dialling Mode Are displayedInstalling the Handset Clip To remove the handset clipTo record a greeting message Preparing the Answering SystemGreeting Message Greeting message samplePre-recorded greeting message To erase the recorded greeting messageTo check the pre-recorded greeting, press Greeting briefly Programming Summary for the Answering System What the confirmation tone meansTime and Day Adjustment To check the time/daySelecting the Caller’s Recording Time Toll Saver When set to AutoSelecting the Number of Rings Setting the VOX Sens Function Setting the Greeting Monitor FunctionMaking Calls With the HandsetTo dial after confirming the entered number To redial the last number dialled on the handsetTo redial after confirming the numbers in redial memory To clear all numbers in the redial memory , pressDigital Speakerphone To adjust the speaker volume 8 levelsWith the Base Unit KX-TCD970E-B only To redial the last number dialled on the base unitMuting your conversation KX-TCD970E-B only Hands-Free Digital SpeakerphoneAnswering Calls With the Base UnitSetting the Receiver Volume On the handset Setting the Ringer VolumeOn the base unit Storing Phone Numbers in Memory Automatic DiallingMemory sticker I23 To erase a stored numberDialling a Stored Number To dial after confirming the phone numberPaging the base unit from the handset IntercomPaging the handset from the base unit Handset locator From the base unit to the handset Transferring a Call Using the Intercom KX-TCD970E-B onlyFrom the handset to the base unit During the intercomSetting the Key Lock Special FeaturesCancelling the key lock How to Use the Pause Button For Analogue PBX Line/Long Distance Service UsersSetting the pause timing Setting the Time Break Recall/EARTH mode Temporary Tone Dialling Using the Recall FeatureOn the base unit KX-TCD970E-B only Summary of Programming Features Base unit program mode has the following functionsHandset program mode has the following functions Setting the Password Telephone Advanced Operations Selecting the Talk Mode Display Cancelling the Call Prohibition Mode Setting the Call Prohibition ModeCall Prohibition Call Restriction Cancelling the call restricted handsets/base unit Cancelling the call restriction numbersSetting the Direct Call Mode Direct CallCancelling the direct call mode 987654 3 2Setting the Ringer Pattern Setting the Key Tones CordlessSetting the Range Warning Alarm Setting the Battery Low AlarmClearing the Settings in Memory OFFClearing the Settings in Memory Automatic Answering Operation Setting the Unit to Answer CallsMonitoring incoming calls Listening to only the new messages Flash Memory Message BackupListening to Messages Listening to all of the recorded messagesRecording a Memo Message During playbackErasing a specific message Erasing MessagesErasing all of the messages Remote Operation from a Touch Tone Phone Summary of the remote operationSetting the Remote Code Digit numberCancelling the remote operation Voice Menu Recording a Memo Message All Message PlaybackNew Message Playback Erase All MessagesDirect commands Direct Remote OperationTurning on the answering system To continue the remote operationSkipping the greeting message Remote Operation with the Handset Voice menuSystem on Remote Operation with the Handset Recording your telephone conversation with the handsetRemote Operation Card Operation with the HandsetTo erase all messages To erase a specific messageTo continue playback For Optional Multi-Handset Users Operating More than One HandsetRegistering a Handset in the Base Unit Press the desired base unit number using buttons 1 to Cancelling a Handset Cancelling a base unit Selecting the Stand-by Mode Display Cyclic p Bell SelectionAll handsets p Selecting the handsets pSelecting Cyclic Selecting the Handsets Selecting the First Handset 23456Selecting All Handsets Unit User OperationsIntercom between the Handsets and the Base Unit Paging all the handsets from the base unit all pagingPaging a handset from the base unit individual paging From the base unit to a handsetIntercom between Handsets Transferring a call using the intercom Transferring a Call from One Handset to AnotherConference Transferring a call without an intercomSetting the Call Waiting Tone Operating More than One Base Unit Operation exampleConnecting several base units to a PBX For Optional Multi-KX-TCD970E-B/KX-TCD960E-B Users Organizing multiple handsets at more than one base unitUser Operations Chapter Registering at More than One Base Unit Multi-Unit User Operations Chapter Automatic base unit access Accessing the Base UnitSpecified base unit access I 2 Replacing the Battery To charge the new battery after battery replacementAdding Another Phone Cordless Telephone Problem Before Requesting HelpProblem Remedy UsefulBefore Requesting Help Answering System Problem Remedy General Problem 107 Installations Environment Safety InstructionsSafety Placement109 Term Definitions DectPanasonic Business Systems U.K Model No. KX-TCD970E-B/KX-TCD960E-B Serial NoManufacturer Sales Department Panasonic Business Systems U.KPQQX12053ZA-UK DU1098MK0

KX-TCD970E-B, KX-TCD960E-B specifications

The Panasonic KX-TCD960E-B and KX-TCD970E-B are advanced cordless telephones known for their stylish design and feature-rich functionalities. Both models cater to users seeking reliable communication solutions without compromising on modern technology.

One of the standout features of the KX-TCD960E-B and KX-TCD970E-B is their exceptional clarity. Equipped with DECT technology, these phones minimize interference and deliver a clear, stable signal. Users can enjoy extended range and mobility while maintaining high-quality audio, making conversations more pleasant and straightforward.

The KX-TCD960E-B includes a large, easy-to-read LCD display that enhances user experience by showing incoming call information, battery status, and menus intuitively. The KX-TCD970E-B takes this a step further by offering a slightly larger display along with enhanced backlighting, making it even easier to navigate settings in low-light conditions.

A critical characteristic of the KX-TCD960E-B and KX-TCD970E-B is their extensive phonebook capacity. Users can store up to 100 names and numbers, allowing for quick access to frequently dialed contacts. In addition, these models come with caller ID functionality, enabling users to see who is calling before they answer, enhancing convenience and security.

Both models also feature a built-in answering machine with ample recording time, ensuring that important messages are never missed. The KX-TCD970E-B goes further with additional features such as remote message retrieval, enabling users to listen to messages even when they're away from home.

Battery life is another plus for these Panasonic phones. With efficient power management, users can enjoy long talk and standby times, perfect for those who spend extended periods on the phone.

Finally, the KX-TCD960E-B and KX-TCD970E-B are designed with user-friendliness in mind. They feature ergonomic handsets for comfortable use during long conversations, and their sleek design fits seamlessly into any home or office decor.

In summary, the Panasonic KX-TCD960E-B and KX-TCD970E-B offer an impressive blend of modern technology, user-friendly design, and advanced features, making them excellent choices for anyone in need of a dependable cordless telephone solution.
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