Useful Information
Problem
Noise is heard, sound cuts in and out.
The handset does not ring.
The base unit does not ring.
I cannot make a call.
Cause/solution
RYou are using the handset or base unit in an area with high electrical interference.
RMove closer to the base unit.
RIf you use a DSL/ADSL service, we recommend connecting a filter (contact your DSL/ADSL service provider) to the telephone line between the base unit and the telephone line socket. Contact your DSL/ADSL provider for details.
RThe ringer volume is turned off. Adjust ringer volume (page 14).
RThe ringer volume is turned off. Adjust ringer volume (page 19).
RThe unit is not designed to be used with rotary/pulse dialling services.
Caller ID
Problem
Caller information is not displayed.
Caller information is slow to display.
The name stored in the phonebook is not fully displayed while an outside call is being received.
Cause/solution
RYou must subscribe to a Caller ID service. Contact your service provider/telephone company for details.
RIf your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall socket.
RIf you use a DSL/ADSL service, we recommend connecting a filter (contact your DSL/ADSL service provider) to the telephone line between the base unit and the telephone line socket. Contact your DSL/ADSL provider for details.
ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.
RDepending on your service provider/telephone company, the unit may display the caller’s information at the 2nd ring or later. Set the first ring to “Off” (page 19).
RMove closer to the base unit.
REdit the phonebook entry name to fit in 1 line of text (page 16).
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