Panasonic KX-TG2631AL, KX-TG2632AL Troubleshooting, General use Problem Cause/solution

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TG2631AL_2632AL.book Page 46 Monday, February 20, 2006 2:54 PM

Useful Information

Troubleshooting

General use

Problem

Cause/solution

The unit does not work.

LMake sure the battery is installed correctly and fully

 

charged (page 11).

 

LCheck the connections (page 10).

 

LUnplug the base unit’s AC adaptor to reset the unit.

 

Reconnect the adaptor and try again.

 

LThe handset has not been registered to the base unit.

 

Register the handset (page 40).

I cannot hear a dial tone.

LConfirm the telephone line cord is properly connected

 

(page 10).

 

LDisconnect the unit from the telephone line and connect

 

a known working telephone. If the working telephone

 

operates properly, contact our service personnel to

 

have the unit repaired. If the working telephone does

 

not operate properly, contact your telephone company.

 

 

Programmable settings

 

Problem

Cause/solution

I cannot programme

LWhile another user is listening to messages or the

items.

answering system is answering a call, you cannot

 

programme items. Try again later.

 

 

While programming, the

LA call is being received. Answer the call and start again

handset starts to ring.

after hanging up.

 

 

Battery recharge

 

Problem

Cause/solution

I charged the battery fully,

LClean the charge contacts and charge again (page 12).

but 7continues to

LThe battery may need to be replaced with a new one

flash, or 8is

(page 11).

displayed.

 

 

 

The handset display is

LConfirm that the battery is properly installed.

blank.

LFully charge the battery (page 12).

 

 

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Contents Model No. KX-TG2631AL Model No. KX-TG2632ALMaking/Answering Calls Introduction Thank you for purchasing a Panasonic cordless telephoneAbout these operating instructions Symbols used in these operating instructionsDescriptions of the multiple handsets and charger Additional/replacement accessories Accessory informationIncluded accessories Accessory item QuantityImportant safety InstructionsBattery InstallationMedical Base unit location/avoiding noise For best performanceEnvironment Routine care Connecting the AC adaptor and telephone line cord Setting up the base unitIf you subscribe to an Adsl service Battery installation/replacement Setting up the handsetConnecting the charger Available modelsPanasonic battery performance Operation Operating time Battery chargeBattery level Battery icon Base unitTG2631AL2632AL.book Page 13 Monday, February 20, 2006 254 PM Controls Adjusting audio volume Ringer indicator Message indicator Receiver DisplayExample Recall Using the navigator key Microphone Charge contactsHandset soft keys DisplaysBase unit display items Displayed Meaning Date and time Setting the unit before useHandset display items Displayed Meaning item Example 930 09Making calls Useful features during a call Useful featuresAnswering calls Dial lock To turn dial lock on To turn dial lock offHandset phonebook Adding items to the phonebookEditing items in the phonebook Finding and calling a phonebook itemErasing items in the phonebook Copying an item Chain dialCopying all items Using Caller ID service Call waiting and Caller ID compatibleStoring your area code Caller listViewing the caller list and calling back Editing a caller’s phone number before calling backErasing selected caller information Storing caller information into the phonebookErasing all caller information Programming by scrolling through the display menus Programmable settingsSave iOFF Main menu Sub-menu Main menu Sub-menu Feature Setting code System Code Programming using the direct commandsMenu Programming Turning the answering system on/off Answering systemRecording your greeting message Skipping a message Pausing a messagePrerecorded greeting message Erasing a messageVoice guidance Key CommandCalling back Caller ID subscribers only Key Remote command Using the answering system remotelyRemote commands Remote operationRemote code Answering system settingsRing count Caller’s recording time Message alertKX-TG2631 IntercomKX-TG2632 Transferring calls between handsets, conference calls Transferring a call without speaking to the paged partyAnswering transferred calls Registering a handsetKX-TG2631 Handset Press and hold 1 or 2 until the Charge indicator flashes Base unit Wall mountingWall mount template for the base unit Headset optional Switching a call between the headset and speakerphoneCharger Error messages Display message Cause/solutionLater.*1 LAnother user is listening to messages. Try again laterProgrammable settings Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solution Caller ID Problem Cause/solution Phonebook Problem Cause/solutionAnswering system Problem Cause/solution Problem Cause/solution Instructions to customer Service difficulties Specifications Index TG2631AL2632AL.book Page 54 Monday, February 20, 2006 254 PM TG2631AL2632AL.book Page 55 Monday, February 20, 2006 254 PM Manufacturer Sales Department Panasonic Australia Pty. LimitedCopyright

KX-TG2632AL, KX-TG2631AL specifications

The Panasonic KX-TG2631AL and KX-TG2632AL are modern cordless phone models designed to deliver clear communication and an array of useful features. These telecommunication devices stand out due to their user-friendly design and impressive functionality, making them suitable for both home and office environments.

One of the key features of the KX-TG2631AL and KX-TG2632AL is their DECT (Digital Enhanced Cordless Technology) technology. This advanced technology provides superior sound quality and significantly reduces interference, allowing for crystal-clear voice transmission. The phones also incorporate a wide operating range, ensuring users can move freely throughout their homes or offices without losing signal clarity.

Another important characteristic is the integrated speakerphone feature, which enables hands-free conversations. This is particularly beneficial during multitasking situations, such as cooking or working on the computer, allowing users to engage in calls while attending to other tasks. Additionally, the KX-TG2632AL variant comes with a second handset, enhancing convenience and coverage in larger spaces.

Both models include an easy-to-read LCD screen that displays information such as caller ID, battery status, and the phone book. The phonebook feature can store up to 50 contacts, allowing users to quickly access their frequently dialed numbers. Furthermore, the caller ID function displays the name and number of incoming calls, provided the feature is supported by the user’s telephone service.

The KX-TG2631AL and KX-TG2632AL are equipped with a robust battery life, which can last up to 15 hours of continuous talk time. They also feature a power-saving mode that automatically adjusts the power consumption, promoting energy efficiency and prolonging the lifespan of the batteries.

In terms of security, these Panasonic models offer a unique feature called "Nuisance Call Block," which allows users to block unwanted calls by storing their numbers. This simple yet effective tool helps maintain a peaceful environment by minimizing interruptions from telemarketers and other unwanted callers.

Overall, the Panasonic KX-TG2631AL and KX-TG2632AL cordless phones combine essential features with modern technology, providing users with a reliable and efficient communication solution. Their functionality, ease of use, and thoughtful design make them an excellent choice for those seeking dependable home or office telephony.
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