Panasonic KX-TCD515E operating instructions Before Requesting Help

Page 86

Before Requesting Help

If you experience any problems with the normal use of your apparatus, you should unplug it from the telephone outlet and connect a known working telephone in its place. If the known working telephone still has problems, then please contact the customer service department of your Network provider.

If it operates correctly, then the problem is likely to be a fault in your apparatus.

In this case, contact your supplier for advice. Your Network provider may charge you if they attend a service call that is not due to an apparatus supplied by them.

Turn the power OFF then ON (Handset)/Disconnect then connect the AC adaptor (Base Unit).

 

Problem

Possible cause

Solution

Page

The unit does not work.

Batteries not installed

Re-install batteries

p.10

 

 

properly.

properly.

 

 

 

AC adaptor of base unit

Disconnect and then

 

 

 

not connected properly.

connect AC adaptor.

 

Display is blank.

Handset not turned on.

Turn on power.

p.12

 

 

 

 

Handset will not turn on.

Batteries not inserted.

Insert the 2 rechargeable

p.10

 

 

 

batteries supplied.

 

 

 

Batteries not charged.

Place handset on base

 

 

 

 

and connect AC adaptor

 

 

 

 

to base and AC outlet

 

 

 

 

(full charge period 7 hrs).

 

Battery charge icon not

Dirty charge contact.

Clean charge/battery

p.11

counting up.

 

contact and retry charge.

 

 

 

Base not powered up.

Connect AC adaptor to

p.10

 

 

 

base unit and AC outlet.

 

icon flashes.

Handset not registered to

Register handset to

p.63

 

 

base.

base.

 

 

 

Handset out of range of

Move handset closer to

 

 

 

base.

base.

 

 

 

No power into base unit.

Connect AC adaptor to

p.10

 

 

 

base unit and AC outlet.

 

Handset busy tone heard

Handset out of range of

Move handset closer to

 

when

is pressed.

base.

base.

 

 

 

Another handset in use.

Wait for the other user to

 

 

 

 

complete call.

 

No dial tone.

Telephone line not

Insert telephone cord to

p.10

 

 

connected.

network.

 

 

 

 

Turn power OFF then

p.12

 

 

 

ON.

 

Cannot dial out.

Call Bar mode set.

Turn feature off.

p.51

 

 

Particular dialled number

Remove number from

p.59

 

 

is restricted.

call restricted list.

 

 

 

Key lock mode ON.

Turn key lock OFF.

p.16

86

Image 86
Contents Contents Operating InstructionsFeatures Before Initial UseDirect Sales at Panasonic UK Sales and Support Information Customer Care Centre01289 Accessories specific to product type PQLV19EEnvironment Battery CautionImportant Information LocationHandset How to Use the Handset Soft KeysLocation of Controls PhonebookIcon Meanings of Icons above Soft KeysBase Unit RussianPress Joystick Meanings of Symbols and Operations of KeysMeaning Press Right Soft KEYMain Menu Display DisplayDisplay Icons SetBattery Charge Setting upBattery Installation ConnectionNi-MH Batteries typical 700 mAh Operation Operating Time Battery InformationReplacing Batteries Ni-Cd Batteries typical 250 mAhPower OFF Power ON/OFFPower on Selecting the Display LanguageTo select 12/24 hour clock Setting the Date and TimeHandset Time Answering a Call Using the TelephoneMaking a Call Auto TalkTo Return to Receiver Receiver or Headset Receiver/Speaker VolumeMuting Your Conversation To Mute To Return to the conversation Press Left SoftKey Lock Handset Locator/PagingDialling with the Redial List Press Right Soft KEY Recall FeatureRedialling Dialling the Last Number DialledPress Right Soft Dialling Pause for PBX line/long distance service usersCall Waiting To Return to the First CallerCaller ID Caller ID ServiceStandby Mode Display Making a Call from the Caller ID ListStoring the Number in the Phonebook List MenuCaller ID List Menu Editing the Received Number for CallingRedial List Menu Deleting One/All Caller ID ItemsEditing the Dialled Number for Calling Deleting One/All Redial ItemsAudible Caller ID Using the PhonebookPrivate Category Feature Green Orange RedPhonebook , then Storing Caller InformationHandset Phonebook Press Left Soft Press Joystick Base Unit Phonebook RecordingEntering Names/Characters Selecting the Input ModeExample Alphabet Mode Keys OperationsFinding Items in the Phonebook Searching for a Name by InitialEditing a Caller Information Searching by Index Search ModeDialling from the Phonebook Press Left Soft KEY Press Right SoftDeleting Caller Information Hot Key Hot KeysRegistering a Phone Number as a Hot Key Press Left Soft Dialling with a Hot KeyTo Send a Text Message from Fixed Line to Mobile SMS Feature Text MessageTo Send a Text Message from Fixed Line to Fixed Line To Send a Text Message from Mobile to Fixed LineEntering a Number Manually Writing and Sending New MessagesSMS Entering a Number from the PhonebookEntering a Number from the Caller ID List Entering a Number from the Redial ListText Entry LetterWise Alphabet NumericInserting Operations Entering Text in LetterWise ModeExample When the language choice is English Sending a message Reading/Displaying a Message in the Outgoing ListReading/Displaying a message Press Joystick Deleting a messageReceiving a Text Message Will soundShow SMS lists are memory full. Delete messages Reading/Displaying a Message in the Incoming ListSelect Receive List Replying to a message SendStoring the Sender’s Phone Number in the Phonebook WritingSending New Information p.24Changing the SMS Message Centre Numbers ParametersWhen the SMS feature is turned off Setting the PBX Line Access NumberTurning the SMS Feature On/Off 1st Menu 2nd Menu 3rd Menu Settings Menu ChartHandset Settings Menu Chart Base Unit Settings Menu Chart Setting the Alarm Mode Once or Daily Handset SettingsMemo Alarm DailySetting the Alarm Off To Stop the AlarmRinger Options Ringer No Ringer Pattern or NameSelecting the Ringer Pattern for Private Ring Setting the Ringer VolumeJoystick up Display Options Setting the Handset Key Tone ON/OFFSelecting the Standby Mode Display Press Joystick toChanging the Category Name Selecting the Talk Mode DisplaySetting the Private Colour Call Bar On/Off Setting the Direct Call NumberCall Options Select Direct CallSetting the Direct Call ON/OFF Select Direct On/OffSelect Change H/S PIN Other OptionsChanging Handset PIN Personal Identification Number Changing Handset Name Setting Auto Talk ON/OFFSetting the Battery Type Changing the LetterWise LanguageReset the Handset Settings Handset Initial Settings Functions OFFSetting Base Base Unit SettingsSetting the Base Unit Ringer Volume Option VolumeBase Selecting the Flash/Earth ModeWhen Flash was selected Select Call OptionPressJOYSTICK Setting the Emergency CallsCall Restriction Select Change Base Reset the Base Unit SettingsChanging the Base Unit PIN Personal Identification Number Base Unit Initial Settings Function Date/Time 31-12-03/0000Operating Additional Base Units Multi-Unit User OperationsOperating Additional Handsets Handset Registration to a Base Unit Press Joystick Cancelling a Base Unit Cancelling a HandsetSelect Cancel Handset Select Cancel BaseIntercom Between Handsets For example, when Handset 1 calls HandsetBase Unit Selection HandsetFor example, when Handset 1 transfers a call to Handset Transferring a Call to Another HandsetSelect Recv Phonebook Phonebook CopyCopying an Item Handset 1 Receiver Handset 2 Sender Select Send PhonebookCopying All Items Handset 1 Receiver Handset 2 Sender Press JoystickSetting the Walkie-Talkie Mode Walkie-TalkieWhen Group was selected To Turn the Walkie-Talkie Mode On/Off Talking in Walkie-Talkie ModeTo Set on Press Joystick Answering SystemAnswering System ON/OFF To Set OFF Press JoystickOperation Greeting MessageRecording Your Own Greeting Message Press Joystick Selecting the Caller’s Recording TimePlaying back a Pre-Recorded Greeting Message Deleting Your Own Greeting Message Press JoystickSelect Number Toll Saver When set to AutoSelecting the Number of Rings RingsIncoming/Memo Messages Clearing All Incoming/Memo Messages Press Joystick Stopping a Message During Playback Press Left Soft KEYClearing One Incoming/Memo Message Calling back to the CallerPress Joystick , Talk or Speakerphone Monitor Function ON/OFFEditing a Number for Call Press Joystick MonitorAnswering System Direct Command Or Play All MsgCode Remote Operation from a Touch Tone PhoneOperation TAM Turnig on the Answering System RemotelySummary of Remote Operation Direct Remote CommandsCommand Function Voice Menu Words in means a voice guidance PressMemo Recording a Memo MessageRecording Your Telephone Conversation Optional Headset Using the Belt ClipConnecting the optional headset to the handset Wall MountiMng Before Requesting Help Problem Possible cause Solution Answering System Problem Possible cause SolutionSMS-Text Messaging Problem Possible cause Solution Error Code DescriptionCharacter Table Greek ΑΒΓ Extended AÄÅ SMS Character TableLetterWise Character Table Buttons Index PINSpecifications Technical InformationGuarantee Panasonic Business Systems U.KPage Page PQQX13616YA D0503-1063 For your future referenceSales Department Panasonic Business Systems U.K