Panasonic KX-TDA100 Rom Ng, CSIF, T1, PRI, OPB3, CTI, LINK, IP-GW, SLC8, IP-EXT, RAM NG Lcot

Page 179

 

 

 

 

4.1 Troubleshooting

 

 

 

 

 

 

 

 

 

 

Error Code

Error Message

 

PROBABLE CAUSE

SOLUTION

 

 

 

 

 

041*

Expansion

MEC card is not properly

• See if the corresponding optional

 

Memory Card

 

connected

service card is installed properly

 

Failure

 

 

• Pull out and re-insert the

 

 

 

 

corresponding optional service card

 

 

 

 

• Replace the corresponding optional

 

 

 

 

service card

 

 

 

 

 

090

Over Card

Too many optional service

• Reduce the number of optional service

 

Limitation

 

cards installed

cards

 

 

 

 

 

091*

PT connection

Too many PTs connected

• Reduce the number of PTs

 

over

 

 

 

 

 

 

 

 

092*

CS connection

Too many CSs connected

• Reduce the number of CSs

 

over

 

 

 

 

 

 

 

 

200

LPR start up error

Optional service card

• Pull out and re-insert the

 

(ROM NG)

 

malfunction: DHLC, DLC,

corresponding optional service card

 

 

 

CSIF, T1, PRI, OPB3, CTI-

• Press the Reset Button

201*

LPR start up error

 

 

LINK, IP-GW, SLC8, IP-EXT,

 

• Replace the corresponding optional

 

(RAM NG)

 

 

 

 

LCOT

service card

 

 

 

 

 

 

 

 

 

202*

LPR start up error

Optional service card

• Pull out and re-insert the

 

(No Program)

 

malfunction: DHLC, DLC,

corresponding optional service card

 

 

 

CSIF, T1, PRI, OPB3, CTI-

• Press the Reset Button

203*

LPR start up error

 

 

LINK, IP-GW, SLC8, IP-EXT,

 

• Update the software of the

 

(Version NG)

 

 

 

 

LCOT

corresponding optional service card

204*

LPR start up error

 

 

 

 

• Replace the corresponding optional

 

(Download NG)

 

 

 

 

 

service card

 

 

 

 

205*

LPR start up error

 

 

 

 

 

 

(No response)

 

 

 

 

 

 

 

 

206

LPR start up error

 

 

 

 

(Card type NG)

 

 

 

 

 

 

 

 

207

LPR start up error

 

 

 

 

(Check SUM NG)

 

 

 

 

 

 

 

 

230*

Card

Optional service card not

• See if the corresponding optional

 

disconnected

 

installed properly

service card is installed properly

 

 

Optional service card

• Pull out and re-insert the

 

 

 

malfunction

corresponding optional service card

 

 

Back board malfunction

• Press the Reset Button

 

 

 

 

• Replace the corresponding optional

 

 

 

 

service card

 

 

 

 

• Replace the back board (be sure to

 

 

 

 

turn off the Hybrid IP-PBX when

 

 

 

 

replacing)

 

 

 

 

 

Installation Manual 179

Image 179
Contents Hybrid IP-PBX Installation ManualExtension Cards Main ProcessingCard MPR Option Card CO Line CardsCSs Memory Card Power SupplyUnits PSUs Cell StationsImportant Notice Important Safety Instructions Installation Manual Precaution Installation Manual Password Security For Future Reference When you ship the productProduct Service Trademarks Structure of this ManualAbout the Other Manuals Incidence of Harm to the Telephone Lines Combined Use with Alarm EquipmentNotification to the Telephone Company Ringer Equivalence Number RENKeep the Software UP-TO-DATE with the Latest Data For Cell Station Table of Contents Connection of 2.4 GHz Portable Stations 120 Power Failure Connections 152Information about the Other Cards 103 Connection of Extensions 113Revision History 186 Installation Manual Section System Outline System Highlights Networking FeaturesBuilt-in Small Call Center Features Computer Telephony Integration CTI FeaturesHospitality Features Voice Mail FeaturesParalleled Telephone Features Portable Station PS FeaturesConstruction of the Basic Shelf Basic System ConstructionBasic Shelf Hybrid IP-PBX System Connection DiagramDPT Model No Model Name Description Optional EquipmentOptional Equipment IP-GW4E General Description SpecificationsMounted DimensionWeight when fully Extension Connection CableCharacteristics System Capacity Maximum Optional Service CardsCards Installed in the Slots of the Hybrid IP-PBX LCOT4 LCOT8 LCOT16 PRI23 IP-GW4 IP-GW4E IP-GW16 Card Type Maximum Number InstalledMPR Card Type Maximum Number Mounted on KX-TDA100 KX-TDA200 Cards Mounted on Other Optional Service CardsMaximum Terminal Equipment Equipment Type MEC Figure MEC Card CalculationMEC Card Calculation Calculation Example KX-TDA100Equipment Type Load Figure Power Supply Unit SelectionLoad Figure Calculation PSU CapacityCalculation Example KX-TDA200 Specifications Section Installation Installation Precautions Before InstallationBefore Installation Safety Installation InstructionsBefore Installation Unpacking Installation of the Hybrid IP-PBXInside View Names and LocationsOpening the Front Cover Opening/Closing the Front CoverClosing the Front Cover User-supplied not included Grounding wire Installing/Replacing the Power Supply UnitAccessories and User-supplied Items Safety InstructionsInstalling the Power Supply Unit Replacing the Power Supply Unit Replace the PSU Connect the frame of the Hybrid IP-PBX to ground Test ProcedureFrame Ground Connection Installing Optional Service Cards Installing/Removing the Optional Service CardsBack Board Release Lever Covering the Blank Slots Handling of the Cables Removing the Optional Service Cards CTI-LINK KX-TDA0410 Types of ConnectorsConnector Type Pin Number Used for MPR USB Attaching a Ferrite Core When connecting an IP-GW16/IP-EXT16 cardWhen connecting an extension card Installation of the Hybrid IP-PBX Fastening Amphenol Connector LCOT8 LCOT16 DHLC8 DLC8 DLC16 MSLC16 SLC8 Amphenol Connector Pin Assignment ChartWall Mounting KX-TDA200 Installation of the Hybrid IP-PBX Wall Wall Mounting KX-TDA100Installation of the Hybrid IP-PBX Floor Standing KX-TDA200 Only TOP Front IP-PBX Surge Protector InstallationInstallation OverviewInstallation of a Grounding Rod Outside InstallationInstallation of the Hybrid IP-PBX USB BGM/MOH Information about the Main Processing CardMPR Card Indication Color Description Batt AlarmSD Access LED IndicationsMEC Card KX-TDA0105 RMT Card KX-TDA0196 LED Information about the CO Line CardsLCOT8 Card KX-TDA0180 and LCOT16 Card KX- TDA0181 Card Status Amphenol ConnectorSignal Name Function Pin Assignments2 CID8 Card KX-TDA0193 3 T1 Card KX-TDA0187 Switch SettingsSwitch Type Usage and Status Definition Slide SwitchSignal Name Level Function RJ45 Connector4 PRI23 Card KX-TDA0290 Link IP-GW4 Card KX-TDA0480 RJ45 Connector 10BASE-TSignal Name Input I/Output O Function Data AlarmOnline IAM BusyIP-GW4E Card KX-TDA0484 RJ45 Connector 10BASE-T/100BASE-TXOFF IP-GW16 Card KX-TDA0490 LED Indications CSIF4 Card KX-TDA0143 and CSIF8 Card KX-TDA0144 Information about the Extension CardsPowl Editing the CS Name using the KX-TDA Maintenance ConsoleExample When the CSIF4 card has been installed*1 PowhLED Indications DHLC8 Card KX-TDA0170 D1B D2AD1A D2BLED Indications 3 DLC8 Card KX-TDA0171 Data port 1 Low 4 DLC16 Card KX-TDA0172 D1J D2ID1I D2J5 SLC8 Card KX-TDA0173 Pin Assignments EXT-CID Card KX-TDA0168 7 SLC16 Card KX-TDA0174 and MSLC16 Card KX- TDA0175 Ring port Tip port 17-25 Reserved 42-50 IP-EXT16 Card KX-TDA0470 Online 1 OPB3 Card KX-TDA0190 Accessories included none User-supplied not included noneInformation about the Other Cards 2 DPH4 Card KX-TDA0161 User-supplied not included Copper wireDP2 Pin Terminal BlockDP4 DP33 EIO4 Card KX-TDA0164 Pin Assignments External Relay Connection DiagramExternal Sensor ECHO16 Card KX-TDA0166 5 MSG4 Card KX-TDA0191 CTI-LINK Card KX-TDA0410 Link Status Connection of Extensions DSS Console PT-interface CSWith DPT Using a Modular T-AdaptorParallel Connection of the Extensions With APTWith Other DPT Using an EXtra Device PortWith KX-T7600 Series DPT Dptslt To Main Unit Pabx To TELBack View of DPTs Digital EXtra Device Port Digital XDP ConnectionWith KX-T7600 Series DPT To TEL First Party Call Control CTI Connection PS 2.4 GHz Portable Station KX-TD7680/KX-TD7690 Connection of 2.4 GHz Portable StationsOverview CS Cell Station KX-TDA0142/KX-T0141Connection of 2.4 GHz Portable Stations Conduct the site survey Procedure OverviewInvestigate the installation site Prepare the CS for site surveyMount the CS on the wall Finish the site surveyUnderstanding Radio Waves Characteristics of Radio WavesSite Planning Object Material Transmission Tendency Site Survey Preparation Radio Signal Strength LevelsCS Coverage Area Things to take note Example Installing in a Room Separated by Interior WallsCS installation plan Before Site Survey Setting and Installing the CS Temporarily for Site SurveyDIP Switch Connection of 2.4 GHz Portable Stations Site Survey Testing the Radio Signal StrengthPS CS NO.1 LEVEL12 Referring to the Stored Scan Data Deleting the Stored Scan Data After Site Survey Powh Powl Connecting a Cell Station to the Hybrid IP-PBXUsing a Csif Card Accessories and User-supplied Items for the CSUsing a DHLC/DLC Card Connecting the CS Registering the PS Entering the System Programming ModePS Registration When the PS has not been registered yetSetting the System Lock 692 Setting the PIN for Hybrid IP-PBXSetting the PIN for PS Using the KX-TD7680 PS Termination Testing the OperationWall Mounting Reference for Wall Mounting 71 mm 13/16 Install a screw hereMaximum Cabling Distance Installing the Doorphone KX-T30865Connection Installation Manual BGM Connection of PeripheralsConnection of Peripherals Pin Assignments Connection ChartsPager PC/Printer via RS-232CReceive Data RXD…input For connecting a printer/PC with a 25-pin RS-232C connectorRS-232C Signals Signal Ground SGUSB D+ PC/CTI Server via USB versionVbus USB DPower Failure Connections Power Failure ConnectionsPFT Ports 3 and 4 for LCOT16 card only Signal Name Function RJ11 Connector Pin Assignments for CO line CardRJ11 Connector Pin Assignments for Extension Card PFT Ports 1 Signal Name FunctionStarting the Hybrid IP-PBX Starting the Hybrid IP-PBXRUN Confirming the CO Line Connection Section Guide for the KX-TDA Maintenance Console Overview KX-TDA Maintenance Console*1LAN Connection via CTI-LINK Card ConnectionConnection Serial Interface ConnectionRD RXD SD TXD ER DTR DR DSR External Modem ConnectionSystem Requirements Installation of the KX-TDA Maintenance ConsoleInstalling and Starting the KX-TDA Maintenance Console Installing the KX-TDA Maintenance ConsoleStart the KX-TDA Maintenance Console from the Start menu Installation of the KX-TDA Maintenance Console Installation of the KX-TDA Maintenance Console Section Troubleshooting Installation TroubleshootingProblem Probable Cause Solution Cause CO line is connected to the T2/R1 Operation Problem Probable Cause Solution Operation Using the Reset ButtonDescription Troubleshooting by Error LogError Log Display Format Description OPB3, IP-GW List of Errors and SolutionsError Code Error Message SLC, CSIF, LCOT, T1, PRIMPR WDT System Start-up and On-line OperationMPR RAM Probable Cause Solution RAM NG Lcot ROM NGCSIF, T1, PRI, OPB3, CTI LINK, IP-GW, SLC8, IP-EXTPRI, T1 MPR-LPR LINK, IP-GW, SLC8, IP-EXTIP-GW DSP IP-GWIP-GW Sdram IP-GW DpramIP-PT Dhcp IP-PT SUB-CPULAN Probable Cause Solution Section Appendix Pmpr Software File Version New ContentsChanged Contents Revision HistoryPmpr Software File Version Pmpr Software File Version Index Numerics MOH TDA0920 Index Copyright PSQX2228VA KK0703AH4125 Panasonic Puerto Rico, Inc
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KX-TDA100 specifications

The Panasonic KX-TDA100 is a versatile digital hybrid telephone system designed to meet the communication needs of small to medium-sized businesses. This system blends traditional telephone functions with advanced digital technology, making it an excellent choice for organizations looking to enhance their telecommunications infrastructure.

One of the key features of the KX-TDA100 is its ability to support both digital and analog telephony, allowing businesses to integrate existing telephone lines and devices with newer technologies. The system can accommodate up to 100 extensions, making it scalable and suitable for growing businesses. Additionally, it supports a variety of communication services, including voice mail, computer telephony integration, and automatic call distribution, which enhances customer service capabilities.

The KX-TDA100 utilizes advanced digital signal processing technology, ensuring clear and reliable communication. It employs features such as call forwarding, caller ID, call waiting, and conference calling, which improve productivity and streamline communication among team members. The system also allows for the integration of mobile devices through its support for SIP trunking, enabling seamless communication even when employees are on the go.

Furthermore, the KX-TDA100 includes built-in voicemail functionality, allowing businesses to manage messages efficiently. The voicemail system supports features like voicemail-to-email, which provides users with immediate access to their messages, and the option to customize greetings and auto-attendants that enhance caller experiences.

Security is another critical aspect of the KX-TDA100. The system offers various security features to protect against unauthorized access and ensure data integrity, including encryption and secure network protocols. This attention to security makes it suitable for businesses that handle sensitive information.

Overall, the Panasonic KX-TDA100 combines flexibility, scalability, and advanced technology, making it an ideal solution for businesses looking to improve their communication systems. Its user-friendly design, robust feature set, and ability to grow with the organization make it a reliable choice for enhancing productivity and ensuring effective communication within teams and with customers. Whether deploying for day-to-day operations or accommodating remote work, the KX-TDA100 offers the reliability and features that modern businesses require.